| dc.description.abstract | For modern enterprises, the value of information technology is multi-faceted, such as improving product variety, quality, and customer satisfaction, facilitating administrative processes, reducing cost, enriching labor and management productivity, increasing entry barriers, and competitive advantage. Howev er, measuring the success of information systems is very difficult. With the vagueness of success measurement, many small and medium enterprises (SMEs) have negative attitude toward e-business even though it is widely believed that successful implementation of e-business brings important values to enterprises. The dissertation tries to study the insight of IS success measurement and the influential factors of ERP adoption. We assess an ERP system’s success by validating an updated Delone and McLean (D&M) IS Success model and examine influencing factors of ERP adoption by developing measures to assess the ERP adoption of SMEs. Our results show that Information Quality and System Quality do not affect Net Benefits directly, the mean of explained variance for ERP use, user satisfaction and net benefits is more than fifty percent and IS success model has adequate predictive poser in the context of ERP systems. The study also investigates the effectiveness of government measurement in raising the adoption of ERP systems among SMEs. Our research model shows that government can encourage SMEs to adopt ERPs by providing Cost Reimbursement and Free ERP Readiness Evaluation. The awareness of Benefit of ERP Systems significantly effects SMEs decision on ERP adoption and the CEOs with more knowledge about IS are more likely to adopt ERPs. | en_US |