| dc.description.abstract | The largest asset of the financial industry is the human resources. Especially after the Financial Holding Company Law announcing, the operating situation and the managing methods of the financial holding companies have more influences on the performances. In view of this, the purpose of this thesis is to set up the management competency models for each management levels in the financial holding companies which take bank as a principal part. By applying these competency models, in the end, this thesis also designs a suitable training roadmap for the case company.
Through the documents analysis, behavior event interviews, revising many times by the HR experts and HR manager of the case company, focus group discussion, and testing by the degree of agreement questionnaires, this research establishes the competency dimensions, definitions of each dimensions, sub-dimensions, and the behaviors step by step for the management competency models for the functional heads, department heads and team leaders of the case company.
In terms of the contents of these three management competency models, the functional heads’ management competency model includes 5 competency dimensions and amounts to 25 behaviors. The department heads’ management competency model includes 5 competency dimensions and amounts to 24 behaviors. The team leader’ management competency model also includes 5 competency dimensions and amounts to 20 behaviors.
Based on these competency models, the previous researches about the training system and the Model for Developmental Experience developed by the Center for Creative Leadership in America, this thesis works out a vertical stratum training system for the case company. In order to make this training roadmap clearly, this thesis takes the team leaders as an example and follows the Model for Developmental Experience to divide the process of the training system into assessment, challenge, and supports three steps. In addition, this thesis also designs the suitable training methods and plans at challenge step to make it more completely. | en_US |