dc.description.abstract | In order to compete in the complex and strict environment, enterprises must get the competition advantage by changing the way of cooperation, like the vertical and horizontal integration, or the strategy alliance. How to make all supply chain members focus on their specific fields and do their best to get synergy has become the key factor of the success.
The past researches found that human resource function is the key factor to maintain the long-term relationship of supply chain members, and strengthen their competitive advantages and the quality of supply chain. (Growen & Tallon,2002). Besides, the human resource activities have been regarded as the part of standers of choosing suppliers, like the “Electronic Industry Code of Conduct (EICC)” and ”SA800” conditions.
Concerning the industrial structure of Taiwan, most of the companies are manufacturing, and the original equipment manufacturers (OEM) or original design manufacturers (ODM) is the major cooperation way with their customers. As the key strategic partners of our OEM or ODM customers in the global supply chain, understanding how the customers affect the firms’ human resource activities is the very important. We try to find out whether the strength of partner relationship between suppliers and customers will affect the firms valuing and practicing the human resource activities.
We use two steps to discuss the relationship between “the strength of customer partnership in supply chain” and “the level of practicing human resource activities”. The first step we choice “sales ratio of the main customer” to evaluate the strength of partner relationship between suppliers and customers. If it’s more than 15%, it’s means having strong partnership. If it’s less than 15%, it’s means having weak partnership. Besides, we use 7 kinds of human resource practices to evaluate the level of enterprises practicing the human resource activities. We find that there is significant difference of 7 kinds of HR practices between the two groups. It means when the customers and suppliers have stronger partnership, the level of suppliers practicing HR activities will become higher.
At the second step, we use three indexes: “period of cooperation relationship”, “customers’ support” and “trust and commitment” to evaluate the strength of partner relationship between suppliers and customers, and use the degree of “High performance work practices” as the dependent variable. In this research, we use the logistic regression to analysis our hypothesis. We find that the two indexes of independent variable “period of cooperation relationship” and “trust and commitment” will affect the degree of practicing high performance work practices. It means when the enterprises have the longer cooperation relationship with their customers, and the higher degree of trust and commitment, the degree of enterprises practicing high performance work practices will be higher. But another index “customer supply” doesn’t have significant effect to the dependent variable.
According to the result, we find the strength of partner relationship between suppliers and customers will affect the degree of enterprises practicing high performance work practices. It means the human resource activities are not just the supply function. Human resource activities have become one kind of stander when they choose suppliers. The enterprise must emphasize the human resource activities to get the trust of our customers. | en_US |