博碩士論文 954301029 完整後設資料紀錄

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DC.contributor企業管理學系在職專班zh_TW
DC.creator白暉平zh_TW
DC.creatorHui-Ping Baien_US
dc.date.accessioned2009-1-14T07:39:07Z
dc.date.available2009-1-14T07:39:07Z
dc.date.issued2009
dc.identifier.urihttp://ir.lib.ncu.edu.tw:88/thesis/view_etd.asp?URN=954301029
dc.contributor.department企業管理學系在職專班zh_TW
DC.description國立中央大學zh_TW
DC.descriptionNational Central Universityen_US
dc.description.abstract本研究以台灣TFT-LCD面板產業的委外維修服務為個案進行分析,並探討產業內的委外維修服務的經營模式及管理。面板產業為我國重點產業,其服務性質兼具零組件技術支援特性及半成品的維修服務特性。此研究以A光電公司為個案來探討其委外維修服務對組織管理的影響、後勤支援及品質管理、稽核、提供委外維修服務企業的營運等。 在針對產業及個案進行研究、分析後,本研究整理出數個研究發現,可供產業界在做維修服務決策參考用。本研究所獲得結論: 1.委外維修服務改變維修服務組織管理 2.產業的垂直整合影響委外維修服務的合作模式 3.材料準備模式改變對服務品質的影響 4.維修服務價格內涵的改變了逆物流的運作 5.保證轉嫁對產業的維修服務模式、品質的影響 6.維修服務的決策得視企業狀況決定 目前有很多研究探討TFT-LCD面板產業,本研究為首次針對台灣TFT-LCD面板產業的維修服務做詳細描述與探討。 zh_TW
dc.description.abstractThis study base on TFT-LCD panel industry’s outsourcing repair service at Taiwan, and to explore the management of outsourcing repair service. TFT-LCD panel is Taiwan’’s important industry, the service component which is including technical support for component and repair service for semi-finished products. This case study to explore the outsourcing repair service management, logistics support and quality management and audit for service party. Also include the service operation of repair service provider. In response to industry and case study analysis, this study sorted out a number of studies found that the industry can do in the service with reference to the decision-making. From the study we drew the following conclusions: 1.Service management change cause by outsource repair service. 2.Vertical Integrated of TFT-LCD panel industry impact outsourcing repair service model 3.Material preparing model influence service quality. 4.Repair service quotation change reverse logistic operation 5.Warranty Pass-Through impact repair service model and quality 6.Industry have to review its status before decide to outsource repair service. At present, there are many researches to analysis TFT-LCD panel industry; this is first time to do detail analysis for outsourcing repair service of Taiwan’s TFT-LCD panel industry. en_US
DC.subject委外zh_TW
DC.subject維修服務zh_TW
DC.subject品質管理zh_TW
DC.subject面板zh_TW
DC.subjectOutsourcingen_US
DC.subjectRepair Serviceen_US
DC.subjectQuality Managementen_US
DC.subjectTFT-LCDen_US
DC.title委外維修服務與品質管理zh_TW
dc.language.isozh-TWzh-TW
DC.titleRepair Service Outsourcing and Quality Managementen_US
DC.type博碩士論文zh_TW
DC.typethesisen_US
DC.publisherNational Central Universityen_US

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