dc.description.abstract | In recent years, some enterprises focused on their core business, therefore some affairs were commended to IT service provider to manage, that is IT Outsourcing. However, in each kind of the researches and the investigations featured the influence which the institute possibly to face, IT service provider was rarely to be discussed.
This research is going to find out which reasons led stationed workers to change their turnover intention, when IT service provider have received outsourcing business and detached stationed workers to customer company.
For the purpose, this research applied the method of interview to collect data from 10 detached workers of the case company. Besides, this research used Two-Factors Theory as study base, and refers to Price & Mueller(1981) turnover causal model to analyze interview data.
Based on the analysis, we found that causes of impacting turnover intention were job achievements、job ambiance、self-growth、allowances and salary. Additionally, we should pay attention to salary item; unless other causes could not be satisfied, they would not select salary item.
According to this research, our suggestions are that:
1.IT service provider company should make rules just to let stationed workers feel being respected.
2.Planning educational training and changing different customer company after one or two years to avoid the condition of lower job achievements.
3.For excellent stationed worker, IT service provider company should promise to employ if customer didn’t continue a contract.
4.IT service provider company should offer stationed workers more flexible policy for traffic allowances application, in consideration of the special transportation need for the stationed workers.
5.IT service provider could develop its different business fields to raise the company’s revenues. | en_US |