dc.description.abstract | The Government is proliferates around Taiwan, the biggest and broadest organization. The public works department provides the service, the impression is profound for the human is the build bridge, makes the road, to issue after investigation, to build the stream bank and handle services and so on. The general meeting lets the human think that has intensely positive organization.
Under fast changing time, people demand for government is diverse; therefore, public works department should change the thought and the attitude for the services. Serves the people, if only unilaterally performs change on the administration, is unable to let the service policy rapid display.
The public agency can make good use of 15 big resources :the relaxation , shares, the multi-dimensional use, the innovation , the integration, the elasticity, simplification, the e-network, the communication, the folk participation, the time management, continue to think, the strengthened ability, the environment restoration, the moderate outsourcing, the recombination refer to the Taoyuan County government public works department to make good use of the social manpower, the financial, the association, the land, the information, the knowledge, the physical resource, the time, the public works and the environmental protection and so on network of strength 10 big resources impel for the service, will enhance for the institution service.
The Taoyuan County government public works department makes good use of the resources and penetrates eight big service core ideas. Take “honest, efficient, people satisfied” as the goal, carries out leads the execution, and by the specialty, humanities, innovation of service, the exquisite thought feels the people’’s demand, the specialized ability builds high quality living conditions, utilizes staff of talented fully the internal, by positive attempt of figure display remarkable service quality.
Making good use of the resources to promote service quality, should have “the vision” to make the discussion first, causes the plan, the organization to be consistent with the service quality goal; Continues is holding “specialized” the decision making, by the specialized knowledge decision plan content, the implementation step and the method. Launches from top to bottom by the concrete way; Harbors again “believed firmly” the manner carries out, by the regular tracing control, checks and examines, and continues to handle the improvement. | en_US |