| dc.description.abstract | Internet has become essential for business nowadays. In addition, function and features on, company website have become important means in attracting customers, building company image goodwill and long term profit. This is especially important for companies engaging in export businesses. The objectives of this study is to compare the website characteristic and features provided by exporter companies in three countries, namely, United Kingdom, Indonesia and Taiwan. This study analyzed the differences among the exporter companies engaged in international business. Content analysis was conducted to evaluate the websites of 150 exporting companies (50 in each country). Coding scheme includes four main categories: corporate information, information content, communication content and transactional content. This study also conducted details analysis in order to unearth issues that maybe basis for recommendations to improve their online transactions. Analysis of the data shows the following result. First, there are indeed difference between developing countries and developed countries. Second, Export business in each country embeds different website features. Third, website features influence how companies achieve their goals, as such, company in each country have different industrial content, and have focus in different global market. These are reflected in how they design their websites. Finally, managerial implications are provided for management to improve their performance.
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