dc.description.abstract | Nowadays we live in E era, and the electronization of information, documents, and knowledge is a widespread phenomenon. Some people who get together because of some relations between each other and then form a group or an organization, we call social network, for example, an enterprise, a social welfare organization, or the member in campus laboratory. There has some applications which support some services for special social networks in the Internet, we call social network services, for example, Wikipedia, Yahoo mail server, or the Knowledge Management System (KMS) in laboratory. Whether the competitiveness of an organization is strong or not depends on whether the organization has a robust mechanism of managing knowledge or not. Knowledge management is a significant learning today, and KMS plays a very important role in improving organization’s competitiveness. Organizations construct a KMS as a tool for managing knowledge through Intranet and enhancing the efficiency of processes is getting more and more popular, so we should attach importance to the impact of the learning of knowledge management in this era.
The thesis constructs a KMS for laboratory in order to increase the efficiency on learning of the members in laboratory. The system includes one main platform named DokuWiki and two help platform named Google Docs and Google Forum. The data of laboratory can be classify to two kinds, one kind of the data are discussional documents (ex: records for discussions of thesis or projects) that can be constructed by using Google Forum platform, another kind of the data are non-discussional documents that can be constructed by using DokuWiki platform or Google Docs platform, and the administrator of the documents that are constructed by Google Forum platform or Google Docs platform can check, finalize, and distributed the documents into DokuWiki platform by following the mechanism that are proposed by this thesis. Besides, this thesis proposed a function named Weakness Analysis (WA) that can automatically marking and counting the questions that are proposed repeatedly between records of discussions, and then generalize the weaknesses of that subject. The thesis uses questionnaires to evaluate the efficiency of the proposed system, the subjects is all the members in laboratory, and the results show that the proposed system is efficient on learning of the members in laboratory.
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