| dc.description.abstract | During traditional product development and manufacturing processes, most people used to find out answers with past experiences or one-sided test data analysis when they have suffered from all kinds of incurable diseases. Under this circumstance, people have lacked for system analysis concepts and abilities of resolving problems, i.e. stopgap. For manufacturing craft, the ultimate goal are that minimize the process difference, and maximize profit. There are lots of ways to achieve the goal. Six-sigma is a typical example, and be one of practical tools used in lots of famous companies.
Besides systematically integrating all quality utilities, the most important concept of six-sigma is ＂listening to our customers, to meet customer needs＂. Because the only guests get what they want, order and opportunities will be endless influx of more lucrative to bring their own interests.
This case is a actual six-sigma operation process of a famous enterprise, and explore the issue in the event of process analysis and solution of models, whether through the implementation of Six Sigma activities, has been positive on the physical improvement measures reduce the blind to find solutions required resources, like time, manpower, materials, equipment .. . and so on?
At the same time, by the case company in the implementation of Six Sigma, the process of solving the problem empirical process, identify the key factors with follow, as other similar enterprises engaged in problem analysis and solution process when the reference to reduce the probability of failure .
To get Six Sigma activities to be successfully implemented, there were two key factors are indispensable:
? Changes in higher order concept of leading cadres, and willing to invest human resources in the Six Sigma project, determination and perseverance.
? Team members can help each other, and have the correct quality awareness, and adequate data analysis.
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