| dc.description.abstract | This study employs case study method to investigate the implementation of budget management system in a global company’s headquarter in Taiwan. Inside the study, the current budgeting practices of the case company was compared with the changes arising from the implementation of budget management system and has probed for the project management issues encountered during the system implementation process. Besides, what has been learned from the implementation experiences are summarized as well for similar systems implementation reference in the future.
The case company focuses on the importance of the budget planning and management and would like to implement a scientific, advanced, standard and quality budget management system with considering budget information access rights, efficiency and stability to achieve the rationality and effectiveness of budgetary resources usage and allocation. This study has found that the new budget system implementation project scope has been affected, demand changes could not be managed, new budget system did not go-live on time and project quality is not as expected since the organization of the case company changes frequently in response to global competition policy adjustments.
It is concluded that the main reasons for the budget management system implementation project failure are as following: the project demands are not clearly defined, key users do not fully involve throughout the system implementation, the consultants do not own enough global organization planning experiences, the consultant project manager changes, project budget is insufficient, user requirements complexity is wrongly assessed, project time management is poor, project delivery documents are not confirmed well and the entire project risk is not carefully evaluated.
Based on the findings, this study provides suggestions for companies that plan to implement the budget management system. The suggestions include: enhancing user participation, emphasizing the importance of project management, and providing ample resources during implementation.
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