dc.description.abstract | Enterprise Information Portal (EIP), is a standardized information sharing platform, which is to resolve employees spending too much time to find the information they need within a huge organization by a variety of situations and conditions.
Lots of enterprises underestimated the cooperation between organization activities before the implementing stage of EIP, and lead to the ineffectiveness of EIP system after implementing, this is because enterprises do not understand the implementation of the EIP is involved with organization-wide level, it must be completely adjusted for business processing flows, staffs and information technology, thus caused the EIP cannot meet the original target of the project after it go live, and all efforts wasted. So enterprises need to understand the status after implementing EIP, able to get responsive ability to implement EIP in the future.
This study utilizes Diamond model of Leavitt (1965) as a basis for researching and analyzing, through example company’’s 2-stage multiple case study approach, to gain an in-depth understanding of enterprises EIP implementation, to compare the experiences, and to describe how the problems occurred before will affect the system after EIP going live.
Not only can make enterprises understand more about the implications of the issue after the EIP implementation, but also learn how to mitigate the risks arising from these issues.
The results of this study verify the affection of each other between the four dimensions of tasks, personnel, technology and organization in the Diamond model. The factors affecting implementation of EIP not only affect each other, but even causing chain reactions. Therefore, enterprises would like to ensure the EIP successful, let the EIP system benefits in line with original target, they need to be careful to adjust resource allocation, tasks changing, personnel, technology and organizational structure in different stages, thus reduce the risk.
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