博碩士論文 100423056 詳細資訊




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姓名 吳美慧(Mei-Huei Wu)  查詢紙本館藏   畢業系所 資訊管理學系
論文名稱 文章強度、部落客評價及推薦產品取得方式對購買意圖之影響
(A Study on the Effect of Content Intensity, Blogger Reputation and Product Acquirement on Purchase Intention)
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摘要(中) 隨著部落格行銷的盛行,越來越多廠商開始免費提供產品,甚至提供報酬給部落客,請部落客當寫手,撰寫產品推薦心得文(合作邀約文)。也有許多部落客因此成為職業部落客,以接受廠商邀約,撰寫產品試用文章獲取酬勞為業。新聞媒體也曾經報導過,有知名部落客被網友抓到試用心得文捏造做假,且產品為廠商提供免費試用的,卻在文章上註明是自費購買的。
這些現象呈現出一些混亂的現象。因此本研究將探討部落客評價(高/低)、文章強度(高/低)及推薦產品取得方式(自費/非自費)對推薦產品之態度及購買意圖的影響。
本研究採取「實驗室研究法」,並以美妝保養部落格為例,實驗共分為八組,實驗對象主要為中央大學平時有在閱讀美妝部落格的女學生共120人。使用SPSS來進行分析,以檢驗本研究之模型及相關假說。研究結果發現,文章強度及推薦產品取得方式對產品態度有正向影響,而態度則對購買意圖有正向影響。
摘要(英) With the popularity of blog marketing, more and more venders begin to compensate bloggers with cash or products for recommending their products or services. As a result, many bloggers turn professional and lives on writing blogs. Some famous bloggers even provide fabricated user experiences as a form of recommendations for their reader fans.
These reveal a confusing phenomena in blog marketing, that motivated this study to look into the effects of content intensity, blogger reputation and product acquirement on purchase intention.
An eight group lab experiment design was employed, with blogs focusing on cosmetic and skin care products as experimental settings. The experiment manipulated three variables, namely, content intensity, blogger reputation and product acquirement. The first two are with two levels: High/Low, while the last one also with two levels: at one’s own expense and provided by advertiser. Data was collected from 120 valid respondents. SPSS was selected as a tool for data analysis. Result revealed that: content intensity and the product acquirement do affect one’s attitude towards the products, which in turn affects one’s purchase intention.
關鍵字(中) ★ 部落客評價
★ 內容強度
★ 產品取得
★ 產品態度
★ 購買意圖
關鍵字(英) ★ Blogger reputation
★ Content intensity
★ Product acquirement
★ Product attitude
★ Purchase intention
論文目次 目錄
圖目錄 ii
表目錄 iii
第一章 緒論 1
1.1 研究背景與動機 1
1.2 研究目的 3
1.3 研究流程 4
第二章 文獻探討 6
2.1 部落格 6
2.2 內容豐富度 8
2.3 態度 10
2.4 購買意圖 13
第三章 研究方法 15
3.1 研究架構 15
3.2 研究假說 16
3.3 研究設計 18
3.4 研究變數之定義操作化 20
3.5 實驗前測 22
3.6 正式實驗流程 25
第四章 研究分析 27
4.1 樣本基本資料分析 27
4.2 信度與效度檢定 28
4.3 假說檢定 29
4.4 研究假說檢定結果彙整 32
第五章 結論與建議 33
5.1 研究結果與討論 33
5.2 管理意涵 34
5.3 研究限制 36
5.4 未來研究建議 36
参考文獻 37
一、 中文部分 37
二、 英文部分 38
三、 網路部分 42
附錄一、部落客評價與產品之前測問卷 43
附錄二、八種實驗情境操弄組合 47
附錄三、衡量問項 55

圖目錄
圖 1- 1:本研究進行流程 4
圖 2- 1:態度概念圖 10
圖 2- 2:單一構面的態度結構觀點 11
圖 2- 3:計劃行為理論 12
圖 3- 1:本研究架構 15
圖 3- 2:本研究實驗流程 25
圖 4- 1:樣本資料分布 28
圖 4- 2:SEM分析 31

表目錄
表 2- 1:部落格發展過程 6
表 3- 1:推薦產品取得方式 17
表 3- 2:實驗組別的彙整表 19
表 3- 3:研究變數之定意操作化總表 21
表 3- 4:部落客前測結果 23
表 3- 5:產品前測結果 23
表 3- 6:品牌名稱之前測 24
表 3- 7:實驗組別的彙整表 26
表 4- 1:信度分析 28
表 4- 2:效度分析 29
表 4- 3:ANOVA分析 29
表 4- 4:本研究假說結果彙整表 32
參考文獻 参考文獻
一、 中文部分
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[5] 柯昉欣,(2009),部落格內容豐富度對廣告效果影響之實驗室研究─作者類型與部落格態度的調節效果,碩士論文,國立中央大學,資訊管理學系。
[6] 許勇國,(2006),影響網誌信任因素之研究,碩士論文,國立中央大學,企業管理學系。
[7] 陳美如、蔡精育、宋鎧、范錚強,(2012),「線上口碑對消費者購買意圖之影響-網路論壇的實驗研究」,中山管理評論,第20卷,第2期。
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二、 英文部分
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[5] Belch, G. E. and Michael, A. B. (1999). Advertising and Promotion: An Integrated Marketing Communications Perspective, NY: McGraw-Hill Companies.
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8(3), pp. 16-19.
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[9] Daft, L. Richard & Lengel, H. Robert. (1984). “Information Richness. A New Approach to Managerial Behavior and Organization Design,” Research in Organizational Behavior, (6), pp. 191-233.
[10] Dearstyne, B. W. (2005). “BLOGS The New Information Revolution?” Information Management Journal, 39(5), pp. 38-44.
[11] Dodds, W.B., Monroe, K.B., & Grewal, D. (1991). “Effects of price, brand, and store information on buyers’ product evaluations,” Journal of Marketing Research, pp. 307-319.
[12] Du, H. S., Wagner, C. (2006). “Weblog success: Exploring the role of technology,” International Journal of Human-Computer Studies, 64(9), pp. 789-798.
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[14] Engel, F. James, Kollat, T. David & Blackwell, D. Roger. (1973). Consumer Behavior, New York: Holt, Rinehart and Winston.
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[19] Howard, J. A., & Sheth, J. N. (1969). The Theory of Buyer Behavior, New York: John Wiley & Sons, Inc.
[20] Howard, J. A. (1994). Buyer Behavior in Marketing Strategy, NJ: Prentice Hall International.
[21] Hung, K.H. and Li, S.Y. (2007). “The influence of eWOM on virtual consumer communities: social capital, consumer learning, and behavioral outcomes,” Journal of Advertising Research, Vol. 47 No. 4, pp. 485-95.
[22] Lee, M. and Youn, S. (2009). “Electronic word of mouth (eWOM),” International Journal of Advertising, 28(3), pp. 473-499.
[23] Lutz, R.J. (1985). “Affective and cognitive antecedents of attitude toward the ad: a conceptual framework,” in Alwitt, L. and Mitchell, A. (Eds), Psychological Processes and Advertising Effects, Hillsdale, NJ: Erlbaum Group, pp. 45-63.
[24] Lutz, R. J. (1991). “The Role of Attitude Theory in Marketing,” in Harold H. Kassarjian and Thomas S. Robertson (Eds.), Perspectives in Consumer Behavior, Glenview, IL: Scott, Foresman and Company, pp. 317-339.
[25] Mackenzie, S.B. and Lutz, R.J. (1989). “An empirical examination of the structural antecedents of attitude toward the ad in an advertising pretesting context,” Journal of Market, Vol. 53 No. 2, pp. 48-65.
[26] MacKenzie, S. B., Lutz, R. J. & Belch, G. E. (1986). “The Role of Attitude toward the Ad as a Mediator of Advertising Effectiveness: A Test of Competing Explanations,” Journal of Marketing Research, 23(2), pp. 130-143.
[27] Midgley, D. F. (1983). “Patterns of Interpersonal Information Seeking for the Purchase of a Symbolic Product,” Journal of Marketing Research, 20(1), pp. 74-83.
[28] Mowen, J. C. & Brown, S. W. (1981). “On explaining and predicting the effectiveness of celebrity endorsers,” Advances in Consumer Research, 8, pp. 437-441.
[29] Nunnally, J. C. (1978). Psychometric Theory, 2nd, New York: McGraw-Hill.
[30] Ohanian, R. (1990). “Construction and Validation of a Scale to Measure Celebrity Endorsers’ Perceived Expertise, Trustworthiness, and Attractiveness,” Journal of Advertising, 19(3), pp. 39-52.
[31] Rosenberg, M. J., & Hovland, C. I. (1960). “Cognitive, affective, and behavioral components of attitudes. Attitude organization and change: An analysis of consistency among attitude components,” New Haven, CT: Yale University Press, pp.1-14.
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[34] Zeithaml, V.A. (1988). “Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence,” Journal of Marketing, Vol. 52, pp. 2-22.

三、 網路部分
[1] Ajzen, I. (2002). Constructing a TpB Questionnaire: Conceptual and Methodological Considerations. Retrieved 2013/5, from Icek Ajzen’s homepage: http://www.people.umass.edu/aizen/pdf/tpb.measurement.pdf
[2] Wortham Jenna. (2007). After 10 Years of Blogs, the Future’s Brighter Than Ever, Retrieved 2013/5, from http://www.wired.com/entertainment/theweb/news/2007/12/blog_anniversary
[3] 吳心恬,(1996),媒體特性對說服效果之影響—WWW媒體之實驗室研究,碩士論文,國立中央大學,資訊管理學系。
[4] 林克寰,(2004),部落格與全民媒體化,2013/5擷取自 http://jedi.org/blog/archives/004279.html
[5] 創市際市場研究顧問,(2009),網路社群(部落格)小調查,2013/5擷取自 http://www.insightxplorer.com/specialtopic/2009_8_blog.htm
[6] 創市際市場研究顧問,(2009),網路社群篇,2013/5擷取自 http://www.insightxplorer.com/specialtopic/2009_12_community.htm
[7] 創市際市場研究顧問,(2012),2012年網路社群白皮書,2013/5擷取自 http://www.insightxplorer.com/news/news_12_18_12.html
指導教授 范錚強(C.K. Farn) 審核日期 2013-7-25
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