博碩士論文 101451001 詳細資訊




以作者查詢圖書館館藏 以作者查詢臺灣博碩士 以作者查詢全國書目 勘誤回報 、線上人數:5 、訪客IP:3.233.239.102
姓名 葉芝伶(Chih-Ling Yeh)  查詢紙本館藏   畢業系所 企業管理學系在職專班
論文名稱 供應鏈關係品質對組織採購績效影響之探討 – 以H公司為例
相關論文
★ 二氧化鈦技術生命週期之研究★ 整體後勤業參與同步工程於產品開發績效關係之研究—以中科院為例
★ 筆記型電腦之IFA/PIFA天線技術生命週期分析★ 國籍航空公司經營績效分析-以資料包絡分析方法分析
★ 從專利分析看3D IC技術與市場發展★ 影響企業導入電子發票系統成效之因素探討
★ 影響企業導入數位學習成功因素之探討-以個案公司為例★ 產品生命週期管理系統導入成功要素之探討--以S科技公司為例--
★ 組織創新能力影響因素研究★ 製 造 業 閒 置 資 產 轉 售 平 台 製造業閒置資產轉售平台-以廣達電腦股份有限公司為例
★ 供應商先行者優勢探討-以宸鴻科技為例★ 團隊領導者創新特質與開放式創新專案關係之研究
★ 從商業生態系統談樞紐者策略-以Apple 與Nokia 為例★ 個人電腦的競爭與發展策略-以台灣電子產業為例
★ 應用兩階段資料包絡分析法評估高級職業學校之經營績效★ ERP導入的促進因素:使用者觀點
檔案 [Endnote RIS 格式]    [Bibtex 格式]    [相關文章]   [文章引用]   [完整記錄]   [館藏目錄]   至系統瀏覽論文 ( 永不開放)
摘要(中) 在現今的產業環境中,由於產業內的激烈競爭,使得企業體認到企業之間建立夥伴關係對於企業的重要性。供應鏈的競爭取代了企業與企業之間的單打獨鬥。隨著市場需求不斷改變,供應鏈合的發展型態、本質也在逐漸的轉變中,組織間互相依賴的程度不斷地提昇。

本研究採用Naude and Buttle(2000)提出的供應鏈關係品質代表構面:信任、調適、溝通、合作等,以台灣面板產業為研究對象,以訪談方式蒐集資料,藉由其上游IC設計業與最主要面板廠顧客之供應鏈關係品質的各構面表現,是否對組織採購績效表現產生正面的影響。訪談結果顯示,在包括信任、溝通與合作等構面與廠商績效之間都有的正向關係。此外,本研究亦探討產業的競爭強度、技術變動速度等因素對供應鏈關係品質與組織採購績效之間的關係是否產生干擾。而從訪談中發現,在產業競爭程度較激烈的環境下,企業與顧客之關係品質與採購績效間的正向連結將更為明顯強烈。
摘要(英) In today’s industrial environment, companies realize the importance of establishing a strategic partnership between suppliers to the corporate due to competition becomes more severe. The competition for supply chain has impacted to business for corporate. Besides, the development of supply chain has transformed by the change of market demand. Hence, the level of dependence among organizations has increased continuously as well.

This study based on the theory of Naude and Buttle(2000) who indicated the quality frames of supply chain relationship: Trust、Adaptation、Communication and Cooperation, took TFT-LCD panel industry in Taiwan as example with reliable information collected though interviewers to observe the performance and quality of supply chain relationship between IC design vendors and their major TFT-LCD panel customers, also proved whether if the influence is positive to organizational procurement performance.
From result of study, we found that trust, communication and cooperation have positive connection to suppliers’ performance. Besides, the strength of competition in industry and the pace of technical improvement did interfere to the quality of supply chain relationship and performance of organizational procurement.
This study also found that quality of relationship between corporate and customers have obvious and positive influence to performance of organizational procurement in competitive industrial environment.
關鍵字(中) ★ 供應鏈關係品質
★ 信任
★ 調適
★ 溝通
★ 合作
★ 競爭強度
★ 技術變動
★ 組織採購績效
★ 觸控面板
關鍵字(英) ★ Supply chain relationship quality
★ Trust
★ Adaptation
★ Communication
★ Cooperation
★ Strength of competition
★ Pace of technology
★ Organizational procurement performance
★ TFT-LCD panel
論文目次 摘要 ii
Abstract iii
誌謝 v
目錄 vi
圖目錄 viii
表目錄 ix
第一章 緒論 1
1-1 研究背景 1
1-2 研究動機 2
1-3 研究目的 3
1-4 研究流程 4
第二章 文獻探討 5
2-1 供應鏈關係品質 5
2-2 競爭環境 10
2-3 組織採購 12
2-3-1 採購的定義與型態 12
2-3-2 組織採購行為 13
2-3-3 採購績效 14
第三章 觸控面板產業介紹 15
3-1 觸控面板種類說明 15
3-2 觸控面板產業結構 17
3-3 觸控面板新興技術 19
3-4 TFT-LCD 面板產業介紹 22
3-4-1 TFT-LCD 簡介 22
3-4-2 TFT-LCD廠房世代與尺寸 23
3-4-3 TFT-LCD產業鏈介紹 24
3-5 觸控模組與TFT-LCD面板之關聯性 26
第四章 研究設計 28
4-1 研究架構 28
4-2 訪談問題架構 29
4-2-1 訪談問題架構說明 29
4-2-2 訪談對象 32
第五章 個案公司競爭強度及結論與建議 34
5-1 個案公司競爭強度概況 34
5-2 技術變動速度 36
5-3 結果分析 37
5-4 研究結論 49
5-5 管理意涵 51
5-6 研究限制 52
5-7 未來研究建議 54
參考文獻 55
一、 中文部分 55
二、 英文部分 55
三、 網站部分 59
參考文獻 1.Anderson, J.C. and Narus, J.A., A Model of Distributor Firm and Manufacturer Firm Working partnerships. Journal of Marketing, 1990, 54, 42–58.

2.Anderson, E., Lodish, L. and Weitz, B., Resource Allocation Behavior in Conventional Channels. Journal of Marketing Research, 1987, 24, 85-97

3.Anderson, J.C. and Narus, J.A., A Model of Distributor Firm and Manufacturer Firm Working partnerships. Journal of Marketing, 1990, 54, 42–58.

4.Crosby, L.A., Evans, K.R. and Cowles, D., Relationship Quality in Services Selling: An Interpersonal Influence Perspective. Journal of Marketing. 1990, 54, 68.

5.Cummings, T., Transorganizational Development. Research in Organizational Behavior, 1984, 6,367-422.

6.Das, A., Handfield, R.B., Calantone, R.J. and Ghosh, S., A Contingent View of Quality Management--The Impact of International Competition on Quality. Decision Sciences, 2000, 31, 649.

7.Devlin, G. and Bleackley, M., Strategic Alliances—Guidelines for Success. Long Range Planning, 1988, 21, 18-23
8. Dobler, D.W., Burt, D.N., and Lee, L.,Purchasing And Materials Management, 4thedition McGRAW -Hill Book Company., 1984.

9.Driscoll, J., Trust and Participation in Organizational Decision Making as Predictors of Satisfaction. Academy of Management Journal, 1978, 21, 44-56.

10.Dumond, E. (1996),“Moving Toward Value-Based Purchasing”, NAPA Insights, Apr. , pp.3-8.

11.Ford, D. Gadde, L.E. Hakansson, H. Lundgren, A.Snehota, I. Turnbull, P. Wilson, D.(1998). Managing business relationships.

12.Gabarino, E. and Johnson, M.S. The Different Roles of Satisfaction, Trust and Commitment in Customer Relationships. Journal of Marketing, 1999, 63, 70-87.

13.Ganesan, S., Determinants of Long-Term Orientation in Buyer-Seller Relationships. Journal of Marketing, 1994, 58, 1.

14.Gatignon, H., Competition as a Moderator of the Effect of Advertising on Sales. Journal of Marketing Research, 1984, 21, 387.

15.Gummesson, E., The New Marketing—Developing Long-Term Interactive Relationships. Long Rang Planning, 1987, 20, 10

16.Guetzkow, H., Communications in Organizations. Handbook of Organizations, 1997, 534-573.

17.Heide, J.B. and John, G., The Role of Dependence Balancing in Safeguarding Transaction-Specific Assets in Conventional Channels. Journal of Marketing, 1988, 52, 20–35.

18.Heinritz, S. F. andFarrell, P.,Purchasing: Principles and Applications,Prentice-Hall, Englewood Cliffs, NJ., 1981.

19.Hennig-Thurau, T. and Klee, A., The Impact of Customer Satisfaction and Relationship Quality on Customer Retention: A Critical Reassessment and Model Development. Psychology & Marketing. 1997, 14, 737.

20.Hill, C. W. L. “Cooperation, Opportunism, and the Invisible Hand: Implications for Transaction Cost Theory.” The Academy of Management Review 15, no. 3
(1990): 500-513.

21.Jaworski, B.J. and Kohli, A.K., Market Orientation: Antecedents and Consequences. Journal of Marketing, 1993, 57, 53.

22.John Newall,“Basic Perceived Risk Model of Industrial Buyer Behavior”,Industrial Buyer Behavior, pp.166-211., 1976.

23.Naude, P. and Buttle, F., Assessing Relationship Quality. Industrial Marketing Management. 2000, 29, 351.

24.Lagace, R.R., Dahlstrom, R. and Gassenheimer, J.B., The Relevance of Ethical Salesperson Behaviour on Relationship Quality: The Pharmaceutical Industry. Journalof Personal Selling and Sales Management, 1991, 11, 39-47.

25.Smith, B., Buyer-Seller Relationships: Bonds, Relationship Management, and Sex-Type. Revue Canadienne des Sciences de l′Administration. 1998, 15, 76.

26.Levitt, T., The Marketing Imagination, New expanded edition, the free press, New York, NY, 1986.

27.Kumar, K., Subramanian, R. and Yauger, C., Examining the Market Orientation-Performance Relationship: A Context-Specific Study. Journal of Management, 1998, 24, 201.

28.Landeros, R. and Monczka, R.M., Cooperative Buyer/Seller Relationships and a Firm′s Competitive Posture. Journal of Purchasing and Materials Management, 1989, 25, 9.

29.Leenders, M. R., Fearon, H. E. and England, W. B., Purchasing and Material Management, Richard Irwin, Boston, 1989.

30.MacNeil, I., Economic Analysis of Contractual Relations: Its Shortfalls and the Need for a Rich Classificatory Apparatus. Northwestern University Law Review, 75, 1018-1063.

31.Mohr, J. and Spekman, R., Characteristics of Partnership Success: Partnership Attributes, Communication Behavior and Conflict Resolution Techniques. Strategic Management Journal, 1994, 15, 135-152.

32.Naude, P. and Buttle, F., Assessing Relationship Quality. Industrial Marketing Management. 2000, 29, 351.

33.Moorman, C. and Miner, A.S., The Impact of Organizational Memory on New Product Performance and Creativity. Journal of Marketing Research. 1997, 34, 91.

34.Narver, J.C. and Slater, S.F., The Effect of a Market Orientation on Business Profitability. Journal of Marketing, 1990, 54, 20.

35.Salvador, F., Forza, C., Rungtusanatham, M. and Choi., T.Y., Supply Chain interactions and Time-Related Performances: An Operations Management Perspective.
International Journal of Operations & Production Management, 2001, 21, 461.

36.Storbacka, K., Strandvik, T. and Gronroos, C., Managing Customer Relationships for Profit: The Dynamics of Relationship Quality. International Journal of Service Industry Management. 1994, 5, 21.

37.Van Weele, A.J., “Purchasing and Supply Chain Management: Analysis, Planning and Practice”, International Thomson Business Press, 2000.

38.Webster Frederick E., Jr., Yoram Wind,”A general model for understanding organizational buying behavior”,Journal of Marketing, Vol.36, lss.2, p.12-19, Apr 1972.

指導教授 洪秀婉(Shiu-Wan Hung) 審核日期 2014-7-10
推文 facebook   plurk   twitter   funp   google   live   udn   HD   myshare   reddit   netvibes   friend   youpush   delicious   baidu   
網路書籤 Google bookmarks   del.icio.us   hemidemi   myshare   

若有論文相關問題,請聯絡國立中央大學圖書館推廣服務組 TEL:(03)422-7151轉57407,或E-mail聯絡  - 隱私權政策聲明