||Worldwide enterprises will face the problems of talent shortage in the near future. How to recruit talents who can fit the organization should be considered as company’s prior development strategy. We know human capital will be the key for success of an organization. In order to find out high performance and high potential talents or train and develop employees to be core staffs in the organization, performance appraisal system is the important tool to identify talents.|
This study is mainly to explore the process of building and implementing new performance appraisal system in company A, examining system problems based on the theory of performance management, management by objectives and competency from literature review, and understanding employees’ feedback toward performance appraisal system by questionnaire survey. The study results will be the suggestions for further improvement and also the management guidelines when company A will implement it to other oversea entities in the future.
It was found out that employees felt positive predominantly about new performance appraisal system, only getting negative feedback from the aspect of the connection between appraisal results and reward, so it influenced employees’ recognition to the system. Therefore, company A needs to keep communicate and explain system content with employees, strengthen the connection between appraisal results and reward, and review the process again in the next appraisal cycle. Ultimate goals are to make sure the integrity of system and reach the objectives when appraisal system building and implementation.
Aguinis, H. (2009), Performance Management, 2nd ed. London: Pearson
Armstrong, M. (1994), Performance Management, Kogan Pages.
Armstrong, M. & Baron, A. (1999), Performance Management: The New Realities. London: Institute of Personnel and Development.
Boyatzis, R. E. (1982), The Competence Manager: A Model for Effective Performance, New York: John Wiley & Sons.
Drucker, P. F. (1954), The Practice of Management, New York: Harper & Row.
French, R. (1985), Performance appraisal: Assessing human behavior at work,
Hartel, F. (1994), Performance Management Where Is It Going, In Mitrani,
A. Dalziel, M. & Fitt, D. eds., Competency Based Human Resource
Management, Kogan Page, London.
MeConkey, F. D. (1965), How to Management By Results. New York: American
Mansfield, R. S. (1996), Building Competency Models: Approaches for HR Professionals. Human Resource Management, 35(1), PP. 7-18.
Michaels, E., Handfield-Jones, H., &; Beth, A. (2001), The War of Talent, McKinsey &; Company Inc.
Parry, S. B. (1998), Just What Is a Competency? And Why Should You Care?,
Training, 35(6), PP.58-64.
Simpson, J. A. (1993), Management by objective for appraisal firms. Appraisal Journal, 61(3), PP. 380-385.
Spencer, Jr. L. M. & Spencer, S. M. (1993), Competence at Work, New York: Wiley.