| 參考文獻 |
中文部分：
[1] 丁錫鏞 (2003)，台灣的綠色科技與綠色產業發展政策，嵐德智庫研究報告，台北市。
[2] 林鉦棽 & 彭台光 (2006)，多層次管理研究: 分析層次的概念, 理論和方法，管理學報, 23(6), 649-675。
[3] 高明瑞 (1995)，環境保護與企業管理，教育部大專商管科學生通識教育課程規劃，教育部環境保護小組/國立中山大學企業管理學系。
[4] 溫福星 (2006)，階層線性模式: 原理, 方法與應用， 雙葉書廊有限公司。
[5] 溫麗琪 (2003)，具創新性及高附加價值之綠色產業，2003環保產業發展研討會，11月21日，綠色生產力基金會。
英文部分：
[1]Abdul‐Muhmin, A. G. (2007). Explaining consumers’ willingness to be environmentally friendly. International Journal of Consumer Studies, 31(3), 237-247.
[2]Addis, M., & Holbrook, M. B. (2010). Consumers′ identification and beyond: Attraction, reverence, and escapism in the evaluation of films. Psychology & Marketing, 27(9), 821-845.
[3]Ahearne, M., Bhattacharya, C. B., & Gruen, T. (2005). Antecedents and consequences of customer-company identification: expanding the role of relationship marketing. Journal of Applied Psychology, 90(3), 574-585.
[4]Arnett, D. B., German, S. D., & Hunt, S. D. (2003). The identity salience model of relationship marketing success: The case of nonprofit marketing. Journal of Marketing, 67(2), 89-105.
[5]Anderson, M. K. (2015). The Effects of Breath and Voice Training On Self-esteem, Self-expression, and Self-efficacy (Doctoral dissertation).
[6]Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20-39.
[7]Bagozzi, R. P., & Dholakia, U. M. (2006). Antecedents and purchase consequences of customer participation in small group brand communities. International Journal of Research in Marketing, 23(1), 45-61.
[8]Bang, H. K., Ellinger, A. E., Hadjimarcou, J., & Traichal, P. A. (2000). Consumer concern, knowledge, belief, and attitude toward renewable energy: An application of the reasoned action theory. Psychology and Marketing, 17(6), 449-468.
[9]Bamberg, S. (2003). How does environmental concern influence specific environmentally related behaviors? A new answer to an old question. Journal of Environmental Psychology, 23(1), 21-32.
[10]Balderjahn, I. (1988). Personality variables and environmental attitudes as predictors of ecologically responsible consumption patterns. Journal of Business Research, 17(1), 51-56.
[11]Bamberg, S., & Möser, G. (2007). Twenty years after Hines, Hungerford, and Tomera: A new meta-analysis of psycho-social determinants of pro-environmental behaviour. Journal of Environmental Psychology, 27(1), 14-25.
[12]Bansal, P., & Roth, K. (2000). Why companies go green: a model of ecological responsiveness. Academy of Management Journal, 43(4), 717-736.
[13]Bartels, J., & Onwezen, M. C. (2014). Consumers′ willingness to buy products with environmental and ethical claims: the roles of social representations and social identity. International Journal of Consumer Studies, 38(1), 82-89.
[14]Baudrillard, J. (1998). Société de Consommation: ses Mythes, ses Structures(Vol. 53). SAGE.
[15]Beharrell, B., & MacFie, J. H. (1991). Consumer attitudes to organic foods.British Food Journal, 93(2), 25-30.
[16]Belk, R. W. (1995). Collecting as luxury consumption: Effects on individuals and households. Journal of Economic Psychology, 16(3), 477-490.
[17]Belk, R. (1988). Possessions and self. John Wiley & Sons, Ltd.
[18]Bergami, M., & Bagozzi, R. P. (2000). Self‐categorization, affective commitment and group self‐esteem as distinct aspects of social identity in the organization. British Journal of Social Psychology, 39(4), 555-577.
[19]Berger, I. E., Cunningham, P. H., & Drumwright, M. E. (2006). Identity, identification, and relationship through social alliances. Journal of the Academy of Marketing Science, 34(2), 128-137.
[20]Bettencourt, L. A. (1997). Customer voluntary performance: customers as partners in service delivery. Journal of Retailing, 73(3), 383-406.
[21]Bhattacharya, C. B., Rao, H., & Glynn, M. A. (1995). Understanding the bond of identification: An investigation of its correlates among art museum members.The Journal of Marketing, 46-57.
[22]Bhattacharya, C. B., & Sen, S. (2003). Consumer-company identification: A framework for understanding consumers’ relationships with companies. Journal of Marketing, 67(2), 76-88.
[23]Bigné, E., & Currás-Pérez, R. (2014). Finding the Link between CSR Initiatives and Consumers. The role of benefits and consumer-company identification.Handbook of Research on Marketing and Corporate Social Responsibility, Edward Elgar Publishers (ISBN: 978-1-78100-378-7), 175-197.
[24]Bohlen, G., Schlegelmilch, B. B., & Diamantopoulos, A. (1993). Measuring ecological concern: a multi‐construct perspective. Journal of Marketing Management, 9(4), 415-430.
[25]Bou-Llusar, J. C., Camisón-Zornoza, C., & Escrig-Tena, A. B. (2001). Measuring the relationship between firm perceived quality and customer satisfaction and its influence on purchase intentions. Total Quality Management, 12(6), 719-734.
[26]Brenner, P. S., Serpe, R. T., & Stryker, S. (2014). The Causal Ordering of Prominence and Salience in Identity Theory An Empirical Examination. Social Psychology Quarterly, 77(3), 231-252.
[27]Brewer, M. B. (1991). The social self: On being the same and different at the same time. Personality and Social Psychology Bulletin, 17(5), 475-482.
[28]Brown, T. J., & Dacin, P. A. (1997). The company and the product: Corporate associations and consumer product responses. The Journal of Marketing, 68-84.
[29]Brown, T. J., Barry, T. E., Dacin, P. A., & Gunst, R. F. (2005). Spreading the word: Investigating antecedents of consumers’ positive word-of-mouth intentions and behaviors in a retailing context.Journal of the Academy of Marketing Science, 33(2), 123-138.
[30]Buysse, K., & Verbeke, A. (2003). Proactive environmental strategies: a stakeholder management perspective. Strategic Management Journal, 24(5), 453-470.
[31]Carman, J. M. (1970). Correlates of brand loyalty: some positive results. Journal of Marketing Research, 67-76.
[32]Carlisle, Y. M., & Faulkner, D. O. (2004). Corporate social responsibility: a stages framework. European Business Journal, 16(4), 143-151.
[33]Carrigan, M., & Attalla, A. (2001). The myth of the ethical consumer-do ethics matter in purchase behaviour?. Journal of Consumer Marketing, 18(7), 560-578.
[34]Carrington, M. J., Neville, B. A., & Whitwell, G. J. (2010). Why ethical consumers don’t walk their talk: Towards a framework for understanding the gap between the ethical purchase intentions and actual buying behaviour of ethically minded consumers. Journal of Business Ethics, 97(1), 139-158.
[35]Carron, A. V., & Spink, K. S. (1995). The group size-cohesion relationship in minimal groups. Small group research, 26(1), 86-105.
[36]Chan, R. Y. (2001). Determinants of Chinese consumers′ green purchase behavior. Psychology & Marketing, 18(4), 389-413.
[37]Chandrashekaran, R. (2004). The influence of redundant comparison prices and other price presentation formats on consumers’ evaluations and purchase intentions. Journal of Retailing, 80(1), 53-66.
[38]Chang, M. C., & Wu, C. C. (2015). The effect of message framing on pro-environmental behavior intentions: an information processing view. British Food Journal, 117(1).
[39]Chaudhuri, A., & Holbrook, M. B. (2001). The chain of effects from brand trust and brand affect to brand performance: the role of brand loyalty. Journal of Marketing, 65(2), 81-93.
[40]Chen, T. B., & Chai, L. T. (2010). Attitude towards the environment and green products: Consumers’ perspective. Management Science and Engineering, 4(2), 27-39.
[41]Chen, Y. S., Lai, S. B., & Wen, C. T. (2006). The influence of green innovation performance on corporate advantage in Taiwan. Journal of Business Ethics, 67(4), 331-339.
[42]Chen, Y. S., Lin, C. L., & Chang, C. H. (2014). The influence of greenwash on green word-of-mouth (green WOM): the mediation effects of green perceived quality and green satisfaction. Quality & Quantity, 48(5), 2411-2425.
[43]Chen, Y. S. (2010). The drivers of green brand equity: green brand image, green satisfaction, and green trust. Journal of Business Ethics, 93(2), 307-319.
[44]Cheney, G. (1983). On the various and changing meanings of organizational membership: A field study of organizational identification. Communications Monographs, 50(4), 342-362.
[45]Chuang, S. P., & Huang, S. J. (2014). Effects of Business Greening and Green IT Capital on Business Competitiveness. Journal of Business Ethics, 1-11.
[46]Chung, T. L., & Ha, S. (2015). Loyalty Programs Building Customer-Retailer Relationships: Role of Identity Salience. In Proceedings of the 2010 Academy of Marketing Science (AMS) Annual Conference (pp. 36-36). Springer International Publishing.
[47]Cialdini, R. B., Borden, R. J., Thorne, A., Walker, M. R., Freeman, S., & Sloan, L. R. (1976). Basking in reflected glory: Three (football) field studies. Journal of Personality and Social Psychology, 34(3), 366.
[48]Cohen, J. (1988). Statistical Power Analysis for The Behavioral Sciences (2nd ed.), Hillsdale, NJ: Eribaum
[49]Cordano, M., & Frieze, I. H. (2000). Pollution reduction preferences of US environmental managers: Applying Ajzen′s theory of planned behavior.Academy of Management Journal, 43(4), 627-641.
[50]Cornwell, T. B., & Coote, L. V. (2005). Corporate sponsorship of a cause: the role of identification in purchase intent. Journal of Business Research, 58(3), 268-276.
[51]Currás-Pérez, R., Bigné-Alcañiz, E., & Alvarado-Herrera, A. (2009). The role of self-definitional principles in consumer identification with a socially responsible company. Journal of Business Ethics, 89(4), 547-564.
[52]Dahl, R. (2010). Green washing: Do you know what you’re buying.Environmental Health Perspectives, 118(6), A246-A252.
[53]Daugherty, P. J., Stank, T. P., & Ellinger, A. E. (1998). Leveraging Logistics/Distribution. Capabilities: The Effect of Logistics Service on Market Share. Journal of Business Logistics, 19(2): 35-51.
[54]Davidow, M. (2003). Have you heard the word? The effect of word of mouth on perceived justice, satisfaction and repurchase intentions following complaint handling. Journal of Consumer Satisfaction Dissatisfaction and Complaining Behavior, 16, 67-80.
[55]Davis, J. (1991). Greening business: Managing for sustainable development. Basil Blackwell Ltd..
[56]Day, G. S., & Wensley, R. (1988). Assessing advantage: A framework for diagnosing competitive superiority. The Journal of Marketing, 1-20.
[57]Dean, C. A., Fath, B. D., & Chen, B. (2014). Indicators for an expanded business operations model to evaluate eco-smart corporate communities.Ecological Indicators, 47, 137-148.
[58]De Pelsmacker, P., & Janssens, W. (2007). A model for fair trade buying behaviour: The role of perceived quantity and quality of information and of product-specific attitudes. Journal of Business Ethics, 75(4), 361-380.
[59]Dillon, P. S., & Fischer, K. (1992). Environmental management in corporations: Methods and motivations. Center for Environmental Management, Tufts University.
[60]Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers′ product evaluations. Journal of Marketing Research, 307-319.
[61]Dong, Y. R., Liu, Y. Q., & Jiang, N. (2015). An experimental study of the effects of cross-cultural time orientation and corporate social responsibility on consumers’ brand evaluation. Engineering Management and Industrial Engineering, 173.
[62]Dowling, G. R. (1988). Measuring corporate images: A review of alternative approaches. Journal of Business Research, 17(1), 27-34.
[63]D′Souza, C., Taghian, M., & Lamb, P. (2006). An empirical study on the influence of environmental labels on consumers. Corporate Communications: An International Journal, 11(2), 162-173.
[64]D′Souza, C., Taghian, M., Lamb, P., & Peretiatkos, R. (2006). Green products and corporate strategy: An empirical investigation. Society and Business Review, 1(2), 144-157.
[65]Du, S., Bhattacharya, C. B., & Sen, S. (2007). Reaping relational rewards from corporate social responsibility: The role of competitive positioning. International Journal of Research in Marketing, 24(3), 224-241.
[66]Dutton, J. E., & Dukerich, J. M. (1991). Keeping an eye on the mirror: Image and identity in organizational adaptation. Academy of Management Journal,34(3), 517-554.
[67]Dutton, J. E., Dukerich, J. M., & Harquail, C. V. (1994). Organizational images and member identification. Administrative Science Quarterly, 39(2), 239-263.
[68]Edwards, P., Birkin, F. K., & Woodward, D. G. (2002). Financial comparability and environmental diversity: An international context. Business Strategy and the Environment, 11(6), 343-359.
[69]Einwiller, S. A., Fedorikhin, A., Johnson, A. R., & Kamins, M. A. (2006). Enough is enough! When identification no longer prevents negative corporate associations. Journal of the Academy of Marketing Science, 34(2), 185-194.
[70]Einwiller, S. A., & Johar, G. V. (2013). Countering accusations with inoculation: The moderating role of consumer-company identification. Public Relations Review, 39(3), 198-206.
[71]Ellen, P. S., Wiener, J. L., & Cobb-Walgren, C. (1991). The role of perceived consumer effectiveness in motivating environmentally conscious behaviors.Journal of Public Policy & Marketing, 10(2), 102-117.
[72]Elstak, M. N., Bhatt, M., Van Riel, C., Pratt, M. G., & Berens, G. A. (2015). Organizational Identification during a Merger: The Role of Self‐Enhancement and Uncertainty Reduction Motives during a Major Organizational Change. Journal of Management Studies, 52(1), 32-62.
[73]Escalas, J. E., & Bettman, J. R. (2005). Self‐construal, reference groups, and brand meaning.Journal of consumer research, 32(3), 378-389.
[74]Ferrell, O. C. (2004). Business ethics and customer stakeholders. The Academy of Management Executive, 18(2), 126-129.
[75]Ferguson, P. (2014). The green economy agenda: business as usual or transformational discourse?.Environmental Politics, (ahead-of-print), 1-21.
[76]Fishbein, M. & Ajzen, I. (1975). Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research, MA: Addison-Wesley Publishing Company.
[77]Fombrun, C., & Shanley, M. (1990). What′s in a name? Reputation building and corporate strategy. Academy of management Journal, 33(2), 233-258.
[78]Forehand, M. R., Deshpandé, R., & Reed II, A. (2002). Identity salience and the influence of differential activation of the social self-schema on advertising response. Journal of Applied Psychology, 87(6), 1086-1099.
[79]Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research, 18(3), 382-388.
[80]Gecas, V. (1982). The self-concept. Annual Review of Sociology, 8, 1-33.
[81]Gladwin, T. N. (1993). The meaning of greening: A plea for organizational theory. Environmental Strategies for Industry, 37, 61.
[82]Ginsberg, J. M., & Bloom, P. N. (2004). Choosing the right green marketing strategy. MIT Sloan Management Review, 46(1), 79-84.
[83]Goldberg, M. E., & Hartwick, J. (1990). The effects of advertiser reputation and extremity of advertising claim on advertising effectiveness. Journal of Consumer Research,17(2), 172-179.
[84]Gorgone, J., Davis, G. B., Valacich, J. S., Topi, H., Feinstein, D. L., & Longenecker, H. E. (2003). IS 2002 model curriculum and guidelines for undergraduate degree programs in information systems. Communications of the Association for Information Systems, 11(1), 1.
[85]Gotschol, A., De Giovanni, P., & Vinzi, V. E. (2014). Is environmental management an economically sustainable business?. Journal of environmental management, 144, 73-82.
[86]Griffin, J. (1997). Customer Loyalty：How to Earn It, How to Keep It. New York, NY: Lexington Book.
[87]Gruen, T. W., Summers, J. O., & Acito, F. (2000). Relationship marketing activities, commitment, and membership behaviors in professional associations.Journal of Marketing, 64(3), 34-49.
[88]Han, H., Hsu, L. T. J., & Sheu, C. (2010). Application of the theory of planned behavior to green hotel choice: Testing the effect of environmental friendly activities. Tourism Management, 31(3), 325-334.
[89]Harkink, K. M. (2015). " Greenwashing": How do consumers respond.
[90]Hartmann, P., & Apaolaza-Ibáñez, V. (2012). Consumer attitude and purchase intention toward green energy brands: The roles of psychological benefits and environmental concern. Journal of Business Research, 65(9), 1254-1263.
[91]Hawken, P., Lovins, A., & Lovins, L. H. (1999). Natural capitalism. New York.
[92]Hines, J. M., Hungerford, H. R., & Tomera, A. N. (1987). Analysis and synthesis of research on responsible environmental behavior: A meta-analysis.The Journal of Environmental Education, 18(2), 1-8.
[93]Hong, S. Y., & Yang, S. U. (2009). Effects of reputation, relational satisfaction, and customer–company identification on positive word-of-mouth intentions.Journal of Public Relations Research, 21(4), 381-403.
[94]Homburg, C., Wieseke, J., & Hoyer, W. D. (2009). Social identity and the service-profit chain. Journal of Marketing, 73(2), 38-54.
[95]Hsieh, Y. H. (2014). Evaluating the Mediating Effect of Perception of Corporate Social Responsibility Commitment. Journal of Testing and Evaluation, 42(6), 1438-1449.
[96]Hungerford, H. R., & Volk, T. L. (1990). Changing learner behavior through environmental education. The journal of environmental education, 21(3), 8-21.
[97]Isaak, R. A. (1999). Green logic: Ecopreneurship, theory, and ethics. West Hartford, Conn: Kumarian Press.
[98]Jia, J. S., Shiv, B., & Rao, S. (2014). The Product-Agnosia Effect: How More Visual Impressions Affect Product Distinctiveness in Comparative Choice.Journal of Consumer Research, 41(2), 342-360.
[99]Kaiser, F. G., Oerke, B., & Bogner, F. X. (2007). Behavior-based environmental attitude: Development of an instrument for adolescents. Journal of Environmental Psychology, 27(3), 242-251.
[100]Kang, J., Alejandro, T. B., & Groza, M. D. (2015). Customer–company identification and the effectiveness of loyalty programs. Journal of Business Research, 68(2), 464-471.
[101]Kang, K. H., Stein, L., Heo, C. Y., & Lee, S. (2012). Consumers’ willingness to pay for green initiatives of the hotel industry. International Journal of Hospitality Management, 31(2), 564-572.
[102]Karaosmanoglu, E., Banu Elmadag Bas, A., & Zhang, J. (2011). The role of other customer effect in corporate marketing: Its impact on corporate image and consumer-company identification. European Journal of Marketing, 45(9/10), 1416-1445.
[103]Kim, C. K., Han, D., & Park, S. B. (2001). The effect of brand personality and brand identification on brand loyalty: Applying the theory of social identification.Japanese Psychological Research, 43(4), 195-206.
[104]Kokkoris, M. D., & Kühnen, U. (2015). You are (not only) what you choose: A self-expression account of post-choice dissonance. Motivation and Emotion, 39(1), 34-48.
[105]Kollmuss, A., & Agyeman, J. (2002). Mind the gap: why do people act environmentally and what are the barriers to pro-environmental behavior?.Environmental Education Research, 8(3), 239-260.
[106]Kotler, Philip, (2003). Marketing Management, 11th Ed. NJ: Prentice Hall.
[107]Kunda, Z. (1999). Social cognition: Making sense of people. MIT press.
[108]Kunz, N. C., Moran, C. J., & Kastelle, T. (2013). Conceptualising “coupling” for sustainability implementation in the industrial sector: a review of the field and projection of future research opportunities. Journal of Cleaner Production, 53, 69-80.
[109]Kumar, P., & Ghodeswar, B. M. (2015). Factors affecting consumers’ green product purchase decisions. Marketing Intelligence & Planning, 33(3), 330-347.
[110]Laroche, M., Bergeron, J., & Barbaro-Forleo, G. (2001). Targeting consumers who are willing to pay more for environmentally friendly products. Journal of Consumer Marketing, 18(6), 503-520.
[111]Lawrence, A. T. (1995). Leading-edge environmental management: Motivation, opportunity, resources, and processes.
[112]Lee, H. J. (2004). The role of competence-based trust and organizational identification in continuous improvement. Journal of Managerial Psychology,19(6), 623-639.
[113]Lee, K. (2008). Opportunities for green marketing: young consumers. Marketing Intelligence & Planning, 26(6), 573-586.
[114]Lee, K. (2009). Gender differences in Hong Kong adolescent consumers′ green purchasing behavior. Journal of Consumer Marketing, 26(2), 87-96.
[115]Lee, K. (2011). The role of media exposure, social exposure and biospheric value orientation in the environmental attitude-intention-behavior model in adolescents. Journal of Environmental Psychology, 31(4), 301-308.
[116]Lee, Y. K., Kim, S., Kim, M. S., & Choi, J. G. (2014). Antecedents and interrelationships of three types of pro-environmental behavior. Journal of Business Research, 67(10), 2097-2105.
[117]Leire, C., & Thidell, Å. (2005). Product-related environmental information to guide consumer purchases–a review and analysis of research on perceptions, understanding and use among Nordic consumers. Journal of Cleaner Production, 13(10), 1061-1070.
[118]Leonidou, L. C., Christodoulides, P., Kyrgidou, L. P., & Palihawadana, D. (2015). Internal Drivers and Performance Consequences of Small Firm Green Business Strategy: The Moderating Role of External Forces. Journal of Business Ethics,10(7), 1-22.
[119]Lichtenstein, D. R., Drumwright, M. E., & Braig, B. M. (2004). The effect of corporate social responsibility on customer donations to corporate-supported nonprofits. Journal of Marketing, 68(4), 16-32.
[120]Lii, Y. S. (2011). The effect of Corporate Social Responsibility (CSR) initiatives on consumers′ identification with companies. African Journal of Business Management, 5(5), 1642.
[121]Lii, Y. S., & Lee, M. (2012). Doing right leads to doing well: When the type of CSR and reputation interact to affect consumer evaluations of the firm.Journal of Business Ethics, 105(1), 69-81.
[122]Lin, Y. C., & Chang, C. C. A. (2012). Double standard: The role of environmental consciousness in green product usage. Journal of Marketing, 76(5), 125-134.
[123]Lin, Y., Tseng, M. L., Chen, C. C., & Chiu, A. S. (2011). Positioning strategic competitiveness of green business innovation capabilities using hybrid method.Expert Systems with Applications, 38(3), 1839-1849.
[124]Liu, T. C., Wang, C. Y., & Wu, L. W. (2010). Moderators of the negativity effect: commitment, identification, and consumer sensitivity to corporate social performance. Psychology & Marketing, 27(1), 54-70.
[125]Liu, X., Wang, C., Shishime, T., & Fujitsuka, T. (2012). Sustainable consumption: Green purchasing behaviours of urban residents in China.Sustainable Development, 20(4), 293-308.
[126]Lu, L. C., Chang, H. H., & Chang, A. (2013). Consumer personality and green buying intention: The mediate role of consumer ethical beliefs. Journal of Business Ethics, 1-15.
[127]Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13(2), 103-123.
[128]Mainieri, T., Barnett, E. G., Valdero, T. R., Unipan, J. B., & Oskamp, S. (1997). Green buying: The influence of environmental concern on consumer behavior. The Journal of Social Psychology, 137(2), 189-204.
[129]Marín, L., Cuestas, P. J., & Román, S. (2015). Determinants of Consumer Attributions of Corporate Social Responsibility. Journal of Business Ethics,10(7) 1-14.
[130]Marin, L., & Ruiz, S. (2007). “I need you too!” Corporate identity attractiveness for consumers and the role of social responsibility. Journal of Business Ethics,71(3), 245-260.
[131]Marin, L., Ruiz, S., & Rubio, A. (2009). The role of identity salience in the effects of corporate social responsibility on consumer behavior. Journal of Business Ethics, 84(1), 65-78.
[132]Marín, L., & Ruiz de Maya, S. (2013). The role of affiliation, attractiveness and personal connection in consumer-company identification. European Journal of Marketing, 47(3/4), 655-673.
[133]Markus, H., & Wurf, E. (1987). The dynamic self-concept: A social psychological perspective. Annual Review of Psychology, 38(1), 299-337.
[134]McCarty, J. A., & Shrum, L. J. (2001). The influence of individualism, collectivism, and locus of control on environmental beliefs and behavior. Journal of Public Policy & Marketing, 20(1), 93-104.
[135]McIntosh, A. (1991). The impact of environmental issues on marketing and politics in the 1990s’. Journal of the Market Research Society, 33(3), 205-217.
[136]Meleddu, M., Paci, R., & Pulina, M. (2015). Repeated behaviour and destination loyalty. Tourism Management, 50(1), 159-171.
[137]Minton, A. P., & Rose, R. L. (1997). The effects of environmental concern on environmentally friendly consumer behavior: An exploratory study. Journal of Business Research, 40(1), 37-48.
[138]Mohd Suki, N., & Mohd Suki, N. (2015). Consumption values and consumer environmental concern regarding green products. International Journal of Sustainable Development & World Ecology, 22(3), 269-278.
[139]Nair, S., & Paulose, H. (2014). Emergence of green business models: The case of algae biofuel for aviation. Energy Policy, 65(1), 175-184.
[140]Neff, J. (2010). Has Green Stopped Giving?. Advertising Age, 81(40), 1-19.
[141]Nehrt, C. (1998). Maintainability of first mover advantages when environmental regulations differ between countries. Academy of Management Review, 23(1), 77-97.
[142]Newton, J. D., Tsarenko, Y., Ferraro, C., & Sands, S. (2015). Environmental concern and environmental purchase intentions: The mediating role of learning strategy. Journal of Business Research.10(1), 1-8
[143]Nyilasy, G., Gangadharbatla, H., & Paladino, A. (2014). Perceived greenwashing: The interactive effects of green advertising and corporate environmental performance on consumer reactions. Journal of Business Ethics, 125(4), 693-707.
[144]Olsen, M. C., Slotegraaf, R. J., & Chandukala, S. R. (2014). Green Claims and Message Frames: How Green New Products Change Brand Attitude. Journal of Marketing, 78(5), 119-137.
[145]Pane Haden, S. S., Oyler, J. D., & Humphreys, J. H. (2009). Historical, practical, and theoretical perspectives on green management: an exploratory analysis. Management Decision, 47(7), 1041-1055.
[146]Peattie, K. (1993). Green marketing, Pitman Publishing, London.
[147]Peattie, K. (2001). Golden goose or wild goose? The hunt for the green consumer. Business Strategy and the Environment, 10(4), 187-199.
[148]Peattie, K., & Charter, M. (2003). Green marketing. The marketing book, 5, 726-755.
[149]Peattie, K., & Crane, A. (2005). Green marketing: legend, myth, farce or prophesy?. Qualitative Market Research: An International Journal, 8(4), 357-370.
[150]Pedersen, E. R., & Neergaard, P. (2006). Caveat emptor–let the buyer beware! Environmental labelling and the limitations of ‘green’consumerism. Business Strategy and the Environment, 15(1), 15-29.
[151]Pelled, L. H., Cummings, T. G., & Kizilos, M. A. (2000). The influence of organizational demography on customer-oriented prosocial behavior: An exploratory investigation. Journal of Business Research, 47(3), 209-216.
[152]Pérez, A., & del Bosque, I. R. (2014). An Integrative Framework to Understand How CSR Affects Customer Loyalty through Identification, Emotions and Satisfaction. Journal of Business Ethics, 10(7),1-14.
[153]Pérez, A., del Mar García de los Salmones, M., & Rodríguez del Bosque, I. (2013). The effect of corporate associations on consumer behaviour.European Journal of Marketing, 47(1/2), 218-238.
[154]Pérez, R. C. (2009). Effects of perceived identity based on corporate social responsibility: the role of consumer identification with the company. Corporate Reputation Review, 12(2), 177-191.
[155]Pfeffer, J. (1983). Organizational demography. Research in organizational behavior.
[156]Piasecki, B. (1995). Corporate environmental strategy: The avalanche of change since Bhopal. John Wiley & Sons.
[157]Pinto, D. C., Nique, W. M., Añaña, E. D. S., & Herter, M. M. (2011). Green consumer values: how do personal values influence environmentally responsible water consumption?. International Journal of Consumer Studies, 35(2), 122-131.
[158]Pratt, M. G. (1998). ′To Be or Not to Be: Central Questions in Organizational Identification." In Identity in Organizations.‘Developing Theory Through Conversations. Eds. D. Whetten and P. Godfrey. Thousand Oaks, CA: Sage, 171-208.. 2003.Disentangling Collective Identity.” In Identity Issues in Groups: Research in Managing Groups and Teams, 97(120), 161-188.
[159]Rannikko, P. (1996). Local environmental conflicts and the change in environmental consciousness. Acta Sociologica, 39(1), 57-72.
[160]Reed II, A. (2004). Activating the self‐importance of consumer selves: Exploring identity salience effects on judgments. Journal of Consumer Research, 31(2), 286-295.
[161]Richins, M. L. (1994). Valuing things: The public and private meanings of possessions. Journal of Consumer Research, 21(3), 504-521.
[162]Roberts, J. A. (1991). Development of a profile of the socially responsible consumer for the 1990s and its marketing management and public policy implications.
[163]Roberts, J. A., & Bacon, D. R. (1997). Exploring the subtle relationships between environmental concern and ecologically conscious consumer behavior.Journal of Business Research, 40(1), 79-89.
[164]Roodt, G., Jansen, P. G., & van de Bunt-Kokhuis, S. (2015). Moving Forward: Practical and Theoretical Implications. In Conceptualising and Measuring Work Identity, Springer Netherlands,10(7) ,233-247.
[165]Sarkis, J. (1998). Evaluating environmentally conscious business practices.European Journal of Operational Research, 107(1), 159-174.
[166]Schifferstein, H. N., & Ophuis, P. A. O. (1998). Health-related determinants of organic food consumption in the Netherlands. Food Quality and Preference, 9(3), 119-133.
[167]Schiffman, Leon G, & Kanuk, LL ,Consumer Behavior, 5rd: Prentice-Hall,1994.
[168]Schiffman, L. G., & Kanuk, L. L. (2000). Consumer Behavior, 7th.
[169]Schlegelmilch, B. B., Bohlen, G. M., & Diamantopoulos, A. (1996). The link between green purchasing decisions and measures of environmental consciousness. European Journal of Marketing, 30(5), 35-55.
[170]Sen, S., & Bhattacharya, C. B. (2001). Does doing good always lead to doing better? Consumer reactions to corporate social responsibility. Journal of Marketing Research, 38(2), 225-243.
[171]Schultz, P. W., & Zelezny, L. (1999). Values as predictors of environmental attitudes: Evidence for consistency across 14 countries. Journal of Environmental Psychology, 19(3), 255-265.
[172]Schwepker Jr, C. H., & Cornwell, T. B. (1991). An examination of ecologically concerned consumers and their intention to purchase ecologically packaged products. Journal of Public Policy & Marketing, 77-101.
[173]Scott, S. G., & Lane, V. R. (2000). A stakeholder approach to organizational identity. Academy of Management Review, 25(1), 43-62.
[174]Shamir, B. (1991). Meaning, self and motivation in organizations. Organization Studies, 12(3), 405-424.
[175]Shamir, B., House, R. J., & Arthur, M. B. (1993). The motivational effects of charismatic leadership: A self-concept based theory. Organization Science,4(4), 577-594.
[176]Sharma, D., Pathak, P., Kumar, D., Chowhan, D., Singh, S., & Srivastava, M. (2015). Green Marketing: Recent Marketing Strategy in Global Entrepreneur.Devendra Kumar and Chowhan, Dr. Sudhinder Singh and Srivastava, Mr. Vishal, Green Marketing: Recent Marketing Strategy in Global Entrepreneur (January 15, 2015).
[177]Shaw, D., & Clarke, I. (1999). Belief formation in ethical consumer groups: an exploratory study. Marketing Intelligence & Planning, 17(2), 109-120.
[178]Shetzer, L., Stackman, R. W., & Moore, L. F. (1991). Business-environment attitudes and the new environmental paradigm. The Journal of Environmental Education, 22(4), 14-21.
[179]Sirdeshmukh, D., Singh, J., & Sabol, B. (2002). Consumer trust, value, and loyalty in relational exchanges. Journal of Marketing, 66(1), 15-37.
[180]Smallbone, T. (2005). How can domestic households become part of the solution to England′s recycling problems?. Business Strategy and the Environment, 14(2), 110-122.
[181]Stanford, D. (2011). The three secrets of green business: Unlocking competitive advantage in a low carbon economy.
[182]Stank, T. P., Goldsby, T. J., Vickery, S. K., & Savitskie, K. (2003). Logistics service performance: estimating its influence on market share. Journal of Business Logistics, 24(1), 27-55.
[183]Stern, P. C. (2000). New environmental theories: toward a coherent theory of environmentally significant behavior. Journal of Social Issues, 56(3), 407-424.
[184]Stephenson, A. L., & Yerger, D. B. (2014). Does brand identification transform alumni into university advocates?. International Review on Public and Nonprofit Marketing, 11(3), 243-262.
[185]Stokburger-Sauer, N., Ratneshwar, S., & Sen, S. (2012). Drivers of consumer–brand identification. International Journal of Research in Marketing, 29(4), 406-418.
[186]Tajfel, H., & Turner, J. C. (1985). The Social Identity Theory of Intergroup Behavior. in Psychology of Intergroup Relations, Steven Worchel and William G. Austin, eds. Chicago: Nelson-Hall,13(2), 65-93.
[187]Thapa, B. (2010). The mediation effect of outdoor recreation participation on environmental attitude-behavior correspondence. The Journal of Environmental Education, 41(3), 133-150.
[188]Titus, P. A., & Bradford, J. L. (1996). Reflections on consumer sophistication and its impact on ethical business practice. Journal of Consumer Affairs, 30(1), 170-194.
[189]Tuan, Y. F. (1980). The significance of the artifact. Geographical Review, 462-472.
[190]Van der Werff, E., Steg, L., & Keizer, K. (2014). I Am What I Am, by Looking Past the Present The Influence of Biospheric Values and Past Behavior on Environmental Self-Identity. Environment and Behavior, 46(5), 626-657.
[191]Van Hoye, G., & Turban, D. B. (2015). Applicant-employee fit in personality: Testing predictions from similarity-attraction theory and trait activation theory.International Journal of Selection and Assessment,1(1) , 1-43
[192]Walsh, G., & Beatty, S. E. (2007). Customer-based corporate reputation of a service firm: scale development and validation. Journal of the Academy of Marketing Science, 35(1), 127-143.
[193]Wessells, C. R., Johnston, R. J., & Donath, H. (1999). Assessing consumer preferences for ecolabeled seafood: the influence of species, certifier, and household attributes. American Journal of Agricultural Economics, 81(5), 1084-1089.
[194]Williams, P. R., & Hammitt, J. K. (2001). Perceived risks of conventional and organic produce: pesticides, pathogens, and natural toxins. Risk analysis, 21(2), 319-330.
[195]Winn, S. F., & Roome, N. J. (1993). R&D management responses to the environment: current theory and implications to practice and research. R&D Management, 23(2), 147-160.
[196]Whetten, D. A., & Godfrey, P. C. (Eds.). (1998). Identity in organizations: Building theory through conversations. Sage Publications.
[197]Wolter, J. S., & Cronin Jr, J. J. (2015). Re-conceptualizing cognitive and affective customer–company identification: the role of self-motives and different customer-based outcomes. Journal of the Academy of Marketing Science, 10(1), 1-17.
[198]Wu, W. Y., & Tsai, C. H. (2008). The empirical study of CRM: Consumer-company identification and purchase intention in the direct selling industry.International Journal of Commerce and Management, 17(3), 194-210.
[199]Xie, C., Bagozzi, R. P., & Meland, K. V. (2015). The impact of reputation and identity congruence on employer brand attractiveness. Marketing Intelligence & Planning, 33(2), 124-146.
[200]Yan, H. J., Deng, G. S., Shan, S. M., Liu, Z. R., & Yu, Q. (2015). The Research on Customer Loyalty Assessment in Commercial Bank. In Proceedings of the 5th International Asia Conference on Industrial Engineering and Management Innovation, Atlantis Press,1(1) , 341-344.
[201]Yi, H. (2014). Green businesses in a clean energy economy: Analyzing drivers of green business growth in US states. Energy, 68(1), 922-929.
[202]Young, W., Hwang, K., McDonald, S., & Oates, C. J. (2010). Sustainable consumption: green consumer behaviour when purchasing products.Sustainable Development, 18(1), 20-31.
[203]Zabkar, V., & Hosta, M. (2013). Willingness to act and environmentally conscious consumer behaviour: can prosocial status perceptions help overcome the gap?. International Journal of Consumer Studies, 37(3), 257-264.
[204]Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1996). The behavioral consequences of service quality. The Journal of Marketing, 60(2) , 31-46.
[205]Zimmer, M. R., Stafford, T. F., & Stafford, M. R. (1994). Green issues: dimensions of environmental concern. Journal of Business Research, 30(1), 63-74.
[206]Zohar, D. (2000). A group-level model of safety climate: testing the effect of group climate on microaccidents in manufacturing jobs. Journal of Applied Psychology, 85(4), 587.
|
[Endnote RIS 格式]
[相關文章]
[文章引用]
[完整記錄]
[館藏目錄]
至系統瀏覽論文 ( 永不開放)
plurk
funp
live
udn
HD
myshare
netvibes
friend
youpush
delicious
baidu
Google bookmarks
del.icio.us
hemidemi
facebook
twitter
google
reddit