||PSS (Product Service System), a combination of varies of products and services. By the system, the service can substitute for the function of a product. Customers don’t need to buy the product and their needs can be also satisfied by the service instead of products. Furthermore, the substitution also decreases the consumption for the environment.|
AM (Additive Manufacturing), also called 3D printing. This ideal appeared in 1980s, the materials are added layer by layer in a 3D printing machine (or 3D printer). In the last, a 3-dimension objective is completely constructed. Credit to the technology today, the precision and accuracy of a 3D printer are consistent improved. Companies can also make the prototype of new product by this kind of machine. However, most of these printers are designed for business, the price or the functions are away from our daily needs. Hence, how to develop the application of 3D printing and how to spread the usage of public, is a problem that is worth to research.
This research adopted the QFD (Quality Function Deployment) to define the customer needs, then convert to design parameter. Based on these parameters, build a DSM (Design Structure Matrix) and analysis the interaction between these parameters. By analysis of DSM, we can build the framework of the system. In the last, based on the framework, construct an AM product-service system.
||Baines T S, Lightfoot H W, Evans S, Neely A, Greenough R, Peppard J, Roy R, Shehab E, Braganza A, Tiwari A, Alcock J R, Angus J P, Bastl M, Cousens A, Irving P, Johnson M, Kingston J, Lockett H, Martinez V, Michele P, Tranfield D, Walton I M, and Wilson H (2007). “State-of-the-art in product-service systems”, Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture 2007 221: 1543.|
Bassoli E., Gatto A., Iuliano L., Grazia V. M., (2007). “3D printing technique applied to rapid casting”, Rapid Prototyping Journal, 13:Iss 3: 148 – 155
Chan L. K., Wu M. L. (2002). “Quality function deployment: A literature review”, European Journal of Operational Research 143 463–497.
Govers C.P.M. (1996). “What and how about quality function deployment (QFD)”, Int. J. Production Economics 46 47 1:575-585.
Hung H. F., Kao H.P., Juang Y.S. (2008). “An integrated information system for product design planning”, Expert Systems with Applications 35:338-349.
Huang S. H., Liu P., Mokasdar A., Hou L. (2013). “Additive manufacturing and its societal impact: a literature review”, Int J Adv Manuf Technol 67:1191–1203.
Joore P., Brezet H.,(2014) “A multilevel Design Model : the mutual relationship between product-service system development and societal change processes”, Journal of Cleaner Production, 1:14.
Kim S., Yoon B. (2012). “Developing a process of concept generation for new product-service systems: a QFD and TRIZ-based approach”, Service Business 6:323-348.
Liu S., Xu X. and Wang Z. (2009). “A SQFD approach for Service System Design Evaluation and Optimization”, International Conference on Interoperability for Enterprise Software and Applications China.
Matzen D., McAloone T. C. (2006). “A Tool For Conceptualizing In PSS Development”, SYMPOSIUM „DESIGN FOR X“.
Maussang N., Zwolinski P., Brissaud D. (2009). “Product-service system design methodology: from the PSS architecture design to the products specifications”, Journal of Engineering Design, 20:4, 349-366.
McAloone T. C., Mougaard K., Neugebauer L. M., Nielsen T. A. and Bey N. (2011). “Orthogonal views on product/service system design in an entire industry branch”, International Conference on Engineering Design, ICED11: 15-18.
Morelli N. (2002). “Designing Product/Service Systems: A Methodological Exploration”, Design Issues, 18: 3: 3-17.
Morelli N.. (2002). “Product-service systems, a perspective shift for designers: A case study: the design of a telecentre”.
Morelli N. (2006). “Developing new product service systems (PSS): methodologies and operational tools”, Journal of Cleaner Production 14:1495-1501.
Temponi C., Yen J., Tiao W. A. (1999). “House of quality: A fuzzy logic-based requirements analysis”, European Journal of Operational Research 177: 340-354.
Tukker A. (2004). “Eight types of product– service system: eight ways to sustainability? Experiences from suspronet”, Business Strategy and the Environment 13: 246–260.
Tucker K, Tucker D., Eastham J., Gibson E., Varma S., Daim T.(2014).”Network based technology roadmapping for future market: Case of 3D printing”, Technology and Investment 5 :137-156
Williams A. (2007). “Product service systems in the automobile industry: contribution to system innovation?” , Journal of Cleaner Production 15 1093-1103.
Yassine A., Falkenburg D. and Chelst K. (1999). “Engineering design management: an information structure approach”, International Journal of Production Research, 37: 13: 2957- 2975.