主管與部屬交換關係，挑戰性工作經驗對部屬職涯成功的影響-以組織年資與關係年資為調節變項

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吳致融(Chih-Jung Wu) 查詢紙本館藏

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論文名稱

主管與部屬交換關係，挑戰性工作經驗對部屬職涯成功的影響-以組織年資與關係年資為調節變項
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摘要(中)

個人職涯成功是近來研究人力資源領域相當熱門的課題，而決定個人職業生涯是否成功有很多因素，顯而易見的，個人需要身處在一個具備充分發展機會的環境中。其次，在個人與主管的關係培養上，以及是否持續被賦予挑戰性的工作，更是重要。尤其是身處在持續進步的現代社會中，因為外在環境的快速變化，企業間彼此產生了無比激烈的競爭，而能夠在這個激烈競爭的環境中生存下來的企業，往往依靠的是自身團隊內各成員間的緊密配合，才能創造出不凡成績。因此，個人的職涯成功將不可能單獨依靠個人達到，而且也無法脫離團隊的運作，而是否與主管具備良好交換關係品質，以及員工本身所擁有的挑戰性工作經驗、以及個人所具備的年資，亦會與個人的職涯成功有絕對的關聯性。

本研究以進行問卷調查方式，針對不同產業進行訪查，問卷調查的樣本收集包含來自台灣及大陸地區的企業總計509份問卷；主要以階層迴歸分析探討主管與部屬交換關係、挑戰性工作經驗(自變項)對部屬職涯成功(依變項之一: 職涯滿意度與依變項之二: 晉升力評分)的影響，以及員工本身所具備的年資(組織年資與關係年資)與上述關係之間所存在的調節效果進行研究。

按照回收樣本的分析結果顯示，主管與部屬交換關係、挑戰性工作經驗與職涯滿意度之迴歸分析的主效果顯著，而對晉升力評分之迴歸分析的主效果則不顯著。組織年資在各個自變項和部屬職涯成功之間沒有調節效果，另一調節變項之關係年資則對自變項與依變項發生顯著相關，而有調節效果產生，因此本研究所假設之調節效果-關係年資為成立。最後，本研究亦針對學術貢獻與管理意涵進行討論。

摘要(英)

Recently career success had been an intensively interested topic and related researches had been prolific. There are many factors that determine career success. Obviously, to be successful in life, people need to be involved in an environment where growth and opportunity exist. Then, the more important thing is for developing healthy relationships between supervisors and employees, and to continue to gain as much as possible experiences from challenging assignments. As our society continues to grow and mature rapidly, many enterprises in the world compete with each other. The team member must work together in their various roles so that each enterprise could survive on its own. Therefore, career success depends not only on a person′s level of skill and knowledge, but also to team work. There must a connection between leader-member exchange quality, job tenure and challenging job experience to employee’s career success.
This study collected input from multiple industries located at Taiwan and mainland China, with total 509 questionnaires. We mainly adopted analysis of hierarchical regression to test the relationship between leader-member exchange quality and challenging job experience (Independent variable), and how these factors might influence employee career success (Dependent variable#1:career satisfaction; Dependent variable#2: promotability rating). At the same time, organization tenure and relationship tenure were also taken into consideration.

關鍵字(中)

★ 主管與部屬交換關係
★ 挑戰性工作經驗
★ 職涯滿意度
★ 晉升力評分
★ 組織年資
★ 關係年資

關鍵字(英)

★ Leader-Member Exchange
★ Challenging Job Experience
★ Career satisfaction
★ Promotability rating
★ Organization tenure
★ Relationship tenure

論文目次

目錄 iv
圖目錄 vi
表目錄 vii
第一章緒論 1
第一節研究動機 1
第二節研究目的 5
第二章文獻探討 6
第一節職涯成功 6
第二節主管與部屬交換關係(LMX) 7
第三節挑戰性工作經驗 9
第四節組織年資與關係年資 10
第五節主管與部屬交換關係與部屬職涯成功的關聯性 11
第六節挑戰性工作經驗與部屬職涯成功的關聯性 13
第七節組織年資與關係年資在主管與部屬交換關係、挑戰性工作經驗對部屬職涯成功間調節效果 14
第三章研究方法 19
第一節研究架構 19
第二節研究流程與對象 19
第三節研究變項衡量 20
第四節統計方法 22
第四章研究結果 23
第一節樣本敘述性分析 23
第二節相關分析 23
第三節層級迴歸分析 24
第五章結論與建議 32
第一節研究結果與討論 32
第二節學術與實務貢獻 34
第三節研究限制與未來研究方向 35
參考文獻 36

參考文獻

中文部分
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2. 林文政、鍾珮珊、范維恩(2014)。好關係沒有壞影響嗎？領導部屬交換關係對組織年資與晉升力評分倒U 字型關係的調節效果，東吳經濟商學學報第八十六期。
3. 張靖湄(2014)。無疆界職涯成功因素之探討，未出版碩士論文，國立中央大學人力資源管理研究所未出版之碩士論文。
4. 楊靜宜(2014)。主管與部屬關係交換品質與晉升力評分之關聯性研究－以挑戰性工作經驗與組織年資為調節變項，未出版碩士論文，國立中央大學人力資源管理研究所未出版之碩士論文。

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指導教授

林文政(Wen-Jeng Lin)

審核日期

2015-6-29

推文