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姓名 鄭又仁(You-Zen Zheng)  查詢紙本館藏   畢業系所 企業管理學系
論文名稱 領導與部屬交換關係、工作需求與組織支持對職業倦怠之影響
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摘要(中) 本研究以641名員工進行研究,探討領導與部屬交換關係、組織支持以及工作需求對職業倦怠之影響,並進一步分析組織支持對領導與部屬交換關係和職業倦怠的中介效果。研究證實領導與部屬交換關係對組織支持有正向的關係;而領導與部屬交換關係與組織支持對職業倦怠皆有負向的關係;工作需求對職業倦怠則具有正向的關係;在中介效果方面,組織支持對領導與部屬交換關係和職業倦怠具有完全中介的效果。本研究針對研究結果進行討論,並提出管理實務上的建議。
摘要(英) This study investigates the relationships among leader-member exchange, perceived organizational support, job demand, and work-related burnout. The mediating effect of perceived organizational support is also examined. It is found that leader-member exchange is positively related to perceived organizational support. Both leader-member exchange and perceived organizational support are negatively related to employees’ work-related burnout. Job demand is found to be positively related to employees’ work-related burnout. In addition, perceived organizational support fully mediates the relationship between leader-member exchange and work-related burnout. Managerial implications and suggestions for future research are thus discussed.
關鍵字(中) ★ 領導與部屬交換關係
★ 組織支持
★ 工作需求
★ 職業倦怠
關鍵字(英) ★ leader-member exchange
★ perceived organizational support
★ job demand
★ work-related burnout
論文目次 誌謝 I
摘要 II
Abstract III
目錄 IV
圖目錄 V
表目錄 VI
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 領導與部屬交換關係 5
第二節 組織支持 9
第三節 工作需求 14
第四節 職業倦怠 17
第五節 各研究變項間的關係 23
第三章 研究方法 28
第一節 研究架構 28
第二節 研究變項衡量表與衡量工具 29
第三節 研究樣本 31
第四節 研究分析方法 32
第四章 資料分析 33
第一節 問卷信度分析 33
第二節 研究樣本之敘述性統計分析 34
第三節 各研究變項之相關分析 37
第四節 各研究變項之迴歸分析 38
第五章 討論與建議 45
第一節 研究結論 45
第二節 研究貢獻與管理意涵 48
第三節 研究限制與未來建議 50
參考文獻 51
附錄 59
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指導教授 陳春希 審核日期 2016-7-26
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