供應商與製造商之留神覺知對於供應鏈可靠度之影響

以作者查詢圖書館館藏

、以作者查詢臺灣博碩士

、以作者查詢全國書目

、勘誤回報

、線上人數：8

、訪客IP：3.135.213.214

姓名

蘇子軒(Tzu-Hsuan Su) 查詢紙本館藏

畢業系所

資訊管理學系

論文名稱

供應商與製造商之留神覺知對於供應鏈可靠度之影響
(The Influence of Supplier-Manufacturer Mindfulness on Supply Chain Reliability)

相關論文

★ 影響ERP導入過程及成效因素之研究 - 單一公司兩次導入SAP系統之比較分析	★ 運用資料倉儲技術建置物力動員資訊系統之開發
★ 買方採用自有電子市集之個案研究─以台塑企業為例	★ DEA模型評估經營效率之研究—以某綜合證券商為例
★ 尋求卓越：中小企業資訊部門的管理之個案研究	★ 「證券商共同網路交易平台」之可行性分析
★ 產業競合模式策略探討－以自行車產業為例	★ RFID導入航空貨運站出口作業流程應用之研究
★ 綠色供應鏈活動建構之個案研究-以筆記型電腦製造業為例	★ 導入資訊科技服務管理之評估-以遠東銀行為例
★ 資訊系統導入歷程中專案團隊決策衝突之探討	★ 應用資源基礎理論探討持久競爭優勢-以智慧型手機H公司為例
★ 服務導向架構為基礎的企業流程管理之探討 - 以瀚宇博德股份有限公司為例	★ 沙賓法案實施與企業遵循個案研究--以K公司為例
★ 資訊服務委外之個案分析－以銀行簡訊為例	★ 有線電視業者經營IPTV之競爭優勢分析—以個案公司為例

檔案

[Endnote RIS 格式]

[Bibtex 格式]

[相關文章]

[文章引用]

[完整記錄]

[館藏目錄]

[檢視]

[下載]

本電子論文使用權限為同意立即開放。
已達開放權限電子全文僅授權使用者為學術研究之目的，進行個人非營利性質之檢索、閱讀、列印。
請遵守中華民國著作權法之相關規定，切勿任意重製、散佈、改作、轉貼、播送，以免觸法。

摘要(中)

在競爭日益激烈的全球市場中，供應鏈管理（Supply Chain Management, SCM）是旨在提高生產力、效率、靈活性和響應能力的任何戰略目標的關鍵部分。供應鏈中的組織極易受到意外事件的影響;然而，企業可以通過提升「留神覺知(mindfulness)」來減少錯誤發生的可能性，即使發生錯誤，在其損害擴大之前也能即時做出適當的處理。許多企業一直採用跨組織資訊系統來加強供應鏈中的資訊共享和協調，目的是降低問題發生的可能性並增強供應鏈可靠性。儘管如此，供應商整合、跨組織留神覺知和供應鏈可靠性之間的關係尚未完全闡明。本研究的目的是確定供應商整合是否會增加製造商與供應商之間的跨組織留神覺知，以及跨組織留神覺知和供應商整合是否有助於提高供應鏈的可靠性。
在本研究中，我們收集了來自台灣前1000大製造業的數據以測試我們的假設。結果顯示，供應商整合與跨組織留神覺知有著顯著的正向關係。此外，本研究還確定跨組織留神覺知與供應鏈可靠性正向相關。最後，研究結果也闡明了供應商整合和跨組織留神覺知的影響，提供了供應鏈可靠性的實際意義。

摘要(英)

Supply chain management (SCM) is a critical component of any strategy aimed at increasing productivity, efficiency, flexibility, and responsiveness, particularly in the increasingly competitive global markets. Organizations within a supply chain are highly vulnerable to unexpected events; however, firms can reduce the likelihood of making mistakes and errors can be properly processed before the damage is expanded by enhancing the sense of “mindfulness.” Many firms have been adopting inter-organizational systems to enhance information sharing and coordination in the supply chain with the aim of reducing the likelihood of mistakes and enhancing supply chain reliability. Nonetheless, the relationships among supplier integration, interfirm mindfulness, and supply chain reliability have yet to be fully elucidated. Our objective is to determine whether supplier integration increases interfirm mindfulness between a firm and suppliers and whether interfirm mindfulness and supplier integration both contribute to supply chain reliability.
In this study, we collected survey data from the top 1000 Taiwanese manufacturing firms to test our hypotheses. Our results revealed that supplier integration is positively associated with interfirm mindfulness. We also showed that interfirm mindfulness is positively associated with supply chain reliability. Our results elucidate the influence of supplier integration and interfirm mindfulness on supply chain reliability, delivering theoretical and practical implications.

關鍵字(中)

★ 供應鏈
★ 留神覺知
★ 可靠性
★ 跨組織

關鍵字(英)

★ Interfirm Mindfulness
★ Supply Chain
★ Reliability

論文目次

摘要 i
Abstract ii
1. Introduction 1
1.1 Research Background and Motivations 1
1.2 Research Objectives and Questions 5
2. Literature Review 6
2.1 Mindfulness 6
2.2 Individual Mindfulness 6
2.3 Organizational Mindfulness 7
2.3.1 Preoccupation with Failure 8
2.3.2 Reluctance to Simplify Interpretations 9
2.3.3 Sensitivity to Operations 9
2.3.4 Commitment to Resilience 10
2.3.5 Deference to Expertise 10
2.4 Supply Chain Integration 10
2.4.1 Supplier Integration 11
2.5 Supply Chain Reliability 13
3. Research Model and Hypotheses 14
3.1 Research Framework 14
3.2 Effect of Supplier Integration on Interfirm Mindfulness 14
3.2.1 Supplier Integration and Preoccupation with Failure 15
3.2.2 Supplier Integration and Reluctance to Simplify Interpretations 15
3.2.3 Supplier Integration and Sensitivity to Operations 16
3.2.4 Supplier Integration and Commitment to Resilience 16
3.2.5 Supplier Integration and Deference to Expertise 17
3.3 Effect of Interfirm Mindfulness on Supply Chain Reliability 17
3.3.1 Preoccupation with Failure and Supply Chain Reliability 18
3.3.2 Reluctance to Simplify Interpretation and Supply Chain Reliability 18
3.3.3 Sensitivity to Operations and Supply Chain Reliability 19
3.3.4 Commitment to Resilience and Supply Chain Reliability 19
3.3.5 Deference to Expertise and Supply Chain Reliability 20
3.4 Effect of Supplier Integration on Supply Chain Reliability 20
4. Research Methodology 22
4.1 Sample Selection and Data Collection 22
4.2 Operationalization of Constructs 22
4.2.1 Supplier Integration 23
4.2.2 Interfirm Mindfulness 24
4.2.3 Supply Chain Reliability 28
4.3 Control Variables 29
4.4 Research Procedures 29
5. Data Analysis and Results 30
5.1 Sample Characteristics 30
5.2 Measurement Model 34
5.2.1 The Examination of Second-Order Constructs 34
5.2.2 Reliability and Validity 37
5.3 Structural Model 40
5.3.1 Robustness Analysis 40
5.3.2 PLS Results of Hypotheses Testing 41
6. Conclusions 43
6.1 Findings and Discussions 43
6.2 Implications and Future Research 44
6.3 Limitations 45
References 47
Appendix Questionnaire 53
?
List of Figures
Figure 2.1 A Mindful Infrastructure for High Reliability 7
Figure 3.1 The Research Model 14
Figure 5.1 The Formative and Reflective Model 34
Figure 5.2 PLS Results for Research Model 42

?
List of Tables
Table 4.1 Description of Construct Measurement 23
Table 4.2 Measurement Items of Supplier Integration 24
Table 4.3 Measurement Items of Interfirm Mindfulness 25
Table 4.4 Measurement Items of Supply Chain Reliability 29
Table 5.1 Characteristics of Respondents (N=106) 31
Table 5.2 Characteristics of Companies (N=106) 32
Table 5.3 The Values of Five Dimensions of Mindfulness 35
Table 5.4 The Values of Five Dimensions of Mindfulness (adjusted) 36
Table 5.5 Hierarchical Measurement Model Results 36
Table 5.6 Cross-Loadings of Measurement Items 38
Table 5.7 Correlation Matrix and Reliability Scores 40
Table 5.8 PLS Results of Hypotheses Testing 41

參考文獻

Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423.
Bentler, P. M. (1978). The interdependence of theory, methodology, and empirical data: Causal modeling as an approach to construct validation. In D. B. Kandel (Ed.), Longitudinal research on drug use: Empirical findings and methodological issues (pp. 267-302). New York: John Wiley & Sons.
Bigley, G. A., & Roberts, K. H. (2001). The incident command system: High-reliability organizing for complex and volatile task environments. Academy of Management Journal, 44(6), 1281-1299.
Brown, K. W., Ryan, R. M., & Creswell, J. D. (2007). Mindfulness: Theoretical foundations and evidence for its salutary effects. Psychological Inquiry, 18(4), 211-237.
Brown, K. W., & Ryan, R. M. (2003). The benefits of being present: Mindfulness and its role in psychological well-being. Journal of Personality and Social Psychology, 84(4), 822-848.
Butler, B. S., & Gray, P. H. (2006). Reliability, mindfulness, and information systems. MIS Quarterly, 30(2), 211 224.
Carlo, J. L., Lyytinen, K., & Boland, R. J., Jr. (2012). Dialectics of collective minding: Contradictory appropriations of information technology in a high-risk project. MIS Quarterly, 36(4), 1081-1108.
Carr, A. S., & Pearson, J. N. (2002). The impact of purchasing and supplier involvement on strategic purchasing and its impact on firm’s performance. International Journal of Operations & Production Management, 22(9), 1032-1053.
Chin, W. W. (1998). The partial least squares approach to structural equation modeling. In G. A. Marcoulides (Ed.), Modern methods for business research (pp. 295-358). Mahwah: Erlbaum.
Cousins, P. D., & Menguc, B. (2006). The implications of socialization and integration in supply chain management. Journal of Operations Management, 24(5), 604-620.
Cramton, C. D. (2001). The mutual knowledge problem and its consequences for dispersed collaboration. Organization Science, 12(3), 346-371.
Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297-334.
Culnan, M. J., McHugh, P. J., & Zubillaga, J. I. (2010). How large US companies can use Twitter and other social media to gain business value. MIS Quarterly Executive, 9(4), 243-259.
Dane, E. (2011). Paying attention to mindfulness and its effects on task performance in the workplace. Journal of Management, 37(4), 997-1018.
Dernbecher, S., & Beck, R. (2017). The concept of mindfulness in information systems research: A multidimensional analysis. European Journal of Information Systems, 26(2), 121-142.
Dyer, J. H., & Singh, H. (1998). The relational view: Cooperative strategy and sources of interorganizational competitive advantage. Academy of Management Review, 23(4), 660-679.
Eltantawy, R. A., Giunipero, L., & Fox, G. L. (2009). A strategic skill based model of supplier integration and its effect on supply management performance. Industrial Marketing Management, 38(8), 925-936.
Fawcett, S. E., & Magnan, G. M. (2002). The rhetoric and reality of supply chain integration. International Journal of Physical Distribution and Logistics Management, 32(5), 339-361.
Fichman, R. G., & Melville, N. P. (2014). How posture-profile misalignment in IT innovation diminishes returns: Conceptual development and empirical demonstration. Journal of Management Information Systems, 31(1), 203-240.
Fiol, C. M., & O’Connor, E. J. (2003). Waking up! mindfulness in the face of bandwagons. Academy of Management Review, 28(1), 54-70.
Flynn, B. B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58-71.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
Fraher, A. L., Branicki, L. J., & Grint, K. (2017). Mindfulness in action: Discovering how US Navy SEALs build capacity for mindfulness in high-reliability organizations (HROs). Academy of Management Discoveries, 3(3), 239-261.
Frohich, M. T., & Westbrook, R. (2001). Arcs of integration: An international study of supply chain strategies. Journal of Operations Management, 19(2), 185-200.
Hair, J. F., Sarstedt, M., Ringle, C. M., & Mena, J. A. (2012). An assessment of the use of partial least squares structural equation modeling in marketing research. Journal of the Academy of Marketing Science, 40(3), 414-433.
Hede, A. (2010). The dynamics of mindfulness in managing emotions and stress. Journal of Management Development, 29(1), 94-110.
Huang, S. H., Sheoran, S. K., & Keskar, H. (2005). Computer-assisted supply chain configuration based on supply chain operations reference (SCOR) model. Computers & Industrial Engineering, 48(2), 377-394.
Jarvis, C. B., MacKenzie, S. B., & Podsakoff, P. M. (2003). A critical review of construct indicators and measurement model misspecification in marketing and consumer research. Journal of Consumer Research, 30(2), 199-218.
Koufteros, X. A., Cheng, T. E., & Lai, K. H. (2007). “Black-box” and “Gray-box” supplier integration in product development: Antecedents, consequences and the moderating role of firm size. Journal of Operations Management, 25(4), 847-870.
Lambert, D. M., & Cooper, M. C. (2000). Issues in supply chain management. Industrial Marketing Management, 29(1), 65-83.
Langer, E. J., & Imber, L. (1980). Role of mindlessness in the perception of deviance. Journal of Personality and Social Psychology, 39(3), 360-367.
Langer, E. J. (1989). Mindfulness. Boston: Addison-Wesley.
Langer, E. J. (1997). The power of mindful learning. Cambridge: Perseus Publishing.
Langer, E. J., & Moldoveanu, M. (2000). The construct of mindfulness. Journal of Social Issues, 56(1), 1-9.
Langer, E. J. (2009). Counterclockwise: Mindful health and the power of possibility. New York: Ballantine Books.
Larson, P. D., & Kulchitsky, J. D. (2000). The use and impact of communication media in purchasing and supply management. Journal of Supply Chain Management, 36(2), 29-39.
Lau, A. K., Yam, R. C., & Tang, E. P. (2010). Supply chain integration and product modularity: An empirical study of product performance for selected Hong Kong manufacturing industries. International Journal of Operations & Production Management, 30(1), 20-56.
Lawrence, P. R., & Lorsch, J. W. (1967). Differentiation and integration in complex organizations. Administrative Science Quarterly, 12(1), 1-47.
Lee, H. L., Padmanabhan, V., & Whang, S. (1997). Information distortion in a supply chain: The bullwhip effect. Management Science, 43(4), 546-558.
Lee, H. L., & Whang, S. (2000). Information sharing in a supply chain. International Journal of Manufacturing Technology and Management, 1(1), 79-93.
Lee, H. L., & Whang, S. (2001). Winning the last mile of e-commerce. Sloan Management Review, 42(4), 54-62.
Leenders, M. R., & Fearon, H. E. (1997). Purchasing and supply management. Chicago: Irwin.
Leung, J., Cheung, W., & Chu, S. C. (2014). Aligning RFID applications with supply chain strategies. Information & Management, 51(2), 260-269.
Levinthal, D., & Rerup, C. (2006). Crossing an apparent chasm: Bridging mindful and less-mindful perspectives on organizational learning. Organization Science, 17(4), 502-513.
Li, S., Ragu-Nathan, B., Ragu-Nathan, T. S., & Rao, S. S. (2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107-124.
Lummus, R. R., Vokurka, R. J., & Krumwiede, D. (2008). Supply chain integration and organizational success. SAM Advanced Management Journal, 73(1), 56-62.
Mabert, V. A., & Venkataramanan, M. A. (1998). Special research focus on supply chain linkages: Challenges for design and management in the 21st century. Decision Sciences, 29(1), 537-552.
Maloni, M., & Benton, W. C. (2000). Power influences in the supply chain. Journal of Business Logistics, 21(1), 49-74.
Mason-Jones, R., & Towill, D. R. (1997). Information enrichment: Designing the supply chain for competitive advantage. Supply Chain Management: An International Journal, 2(4), 137-148.
Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58(3), 20-38.
Mu, E., & Butler, B. S. (2009). The assessment of organizational mindfulness processes for the effective assimilation of IT innovations. Journal of Decision Systems, 18(1), 27-51.
Naylor, J. B., Naim, M. M., & Berry, D. (1999). Leagility: Integrating the lean and agile manufacturing paradigms in the total supply chain. International Journal of Production Economics, 62(1), 107-118.
Paulraj, A., Lado, A., & Chen, J. (2008). Inter-organizational communication as a relational competency: Antecedents and performance outcomes in collaborative buyer supplier relationships. Journal of Operations Management, 26(1), 45-64.
Petersen, K., Handfield, R., & Ragatz, G. (2005). Supplier integration into new product development: Coordinating product, process, and supply chain design. Journal of Operations Management, 23(3/4), 371-388.
Prajogo, D., & Olhager, J. (2012). Supply chain integration and performance: The effects of long-term relationships, information technology and sharing, and logistics integration. International Journal of Production Economics, 135(1), 514-522.
Ragatz, G. L., Handfield, R. B., & Petersen, K. J. (2002). Benefits associated with supplier integration into new product development under conditions of technology uncertainty. Journal of Business Research, 55(5), 389-400.
Rai, A., Patnayakuni, R., & Seth, N. (2006). Firm performance impacts of digitally enabled supply chain integration capabilities. MIS Quarterly, 30(2), 225-246.
Ramayah, T., & Omar, R. (2010). Information exchange and supply chain performance. International Journal of Information Technology & Decision Making, 9(1), 35-52.
Ramiller, N. C., & Swanson, E. B. (2009). Mindfulness routines for innovating with information technology. Journal of Decision Systems, 18(1), 13-26.
Ray, J. L., Baker, L. T., & Plowman, D. A. (2011). Organizational mindfulness in business schools. Academy of Management Learning & Education, 10(2), 188-203.
Roberts, K. H., & Bea, R. (2001). Must accidents happen? lessons from high-reliability organizations. Academy of Management Perspectives, 15(3), 70-79.
Rosenzweig, E. D., Roth, A. V., & Dean, J. W., Jr. (2003). The influence of an integration strategy on competitive capabilities and business performance: An exploratory study of consumer products manufacturers. Journal of Operations Management, 21(4), 437-456.
Ryle, G. (1949). The concept of mind. London: Hutchinson.
Seidmann, A., & Sundarajan, A. (1997). Building and sustaining inter-organizational information sharing relationships: The competitive impact of interfacing supply chain operations in marketing strategy. Proceedings of the 18th International Conference on Information Systems, 205-222, Atlanta, USA.
Sezen, B. (2008). Relative effects of design, integration and information sharing on supply chain performance. Supply Chain Management: An International Journal, 13(3), 233-240.
Sharland, A., Eltantawy, R. A., & Giunipero, L. C. (2003). The impact of cycle time on supplier selection and subsequent performance outcomes. Journal of Supply Chain Management, 39(2), 4-12.
Shin, H., Collier, D. A., & Wilson, D. D. (2000). Supply management orientation and supplier/buyer performance. Journal of Operations Management, 18(3), 317-333.
Simchi-Levi, D., Simchi-Levi, E., & Kaminsky, P. (2000). Designing and managing the supply chain: Concepts, strategies, and cases. New York: McGraw-Hill.
Spekman, R. E., Kamauff, J. W., Jr. & Myhr, N. (1998). An empirical investigation into supply chain management: a perspective on partnerships. Supply Chain Management: An International Journal, 3(2), 53-67.
Stank, T. P., Keller, S. B., Daugherty, & P. J. (2001). Supply chain collaboration and logistical service performance. Journal of Business Logistics, 22(1), 29-48.
Sternberg, R. J. (2000). Images of Mindfulness. Journal of Social Issues, 56(1), 11-26.
Supply Chain Council (2012). Supply chain operations reference model (SCOR version 11). USA: Supply Chain Council.
Swanson, E. B., & Ramiller, N. C. (2004). Innovating mindfully with information technology. MIS Quarterly, 28(4), 553-583.
Swink, M., Narasimhan, R., & Wang, C. (2007). Managing beyond the factory walls: Effects of four types of strategic integration on manufacturing plant performance. Journal of Operations Management, 25(1), 148-164.
Thompson, J. D. (1967). Organizations in action: Social science bases of administrative theory. New York: McGraw-Hill.
Tracey, M., & Tan, C. L. (2001). Empirical analysis of supplier selection and involvement, customer satisfaction, and firm performance. Supply Chain Management: An International Journal, 6(4), 174-188.
Valorinta, M. (2009). Information technology and mindfulness in organizations. Industrial and Corporate Change, 18(5), 963-997.
Van Dyck, C., Frese, M., Baer, M., & Sonnentag, S. (2005). Organizational error management culture and its impact on performance: A two-study replication. Journal of Applied Psychology, 90(6), 1228-1240.
Veil, S. R. (2011). Mindful learning in crisis management. Journal of Business Communication, 48(2), 116-147.
Vickery, S. K., Jayaram, J., Droge, C., & Calantone, R. (2003). The effects of an integrative supply chain strategy on customer service and financial performance: An analysis of direct versus indirect relationships. Journal of Operations Management, 21(5), 523-539.
Vogus, T. J., & Welbourne, T. M. (2003). Structuring for high reliability: HR practices and mindful processes in reliability?seeking organizations. Journal of Organizational Behavior, 24(7), 877-903.
Vonderembse, M. A., & Tracey, M. (1999). The impact of supplier selection criteria and supplier involvement on manufacturing performance. Journal of supply chain management, 35(2), 33-39.
Wang, E. T., & Wei, H. L. (2007). Interorganizational governance value creation: Coordinating for information visibility and flexibility in supply chains. Decision Sciences, 38(4), 647-674.
Watts, C. A., & Hahn, C. K. (1993). Supplier development programs: An empirical analysis. International Journal of Purchasing & Materials Management, 29(2), 10-17.
Weick, K. E., Sutcliffe, K. M., & Obstfeld, D. (1999). Organizing for high reliability: Processes of collective mindfulness. Research in Organizational Behavior, 1, 81-123.
Weick, K. E., & Sutcliffe, K. M. (2001). Managing the unexpected. San Francisco: Jossey-Bass.
Weick, K. E., & Putnam, T. (2006). Organizing for mindfulness: Eastern wisdom and western knowledge. Journal of Management Inquiry, 15(1), 275-287.
Weick, K. E., & Sutcliffe, K. M. (2006). Mindfulness and the quality of organizational attention. Organization Science, 17(4), 514-524.
Weick, K. E., & Sutcliffe, K. M. (2007). Managing the unexpected: Resilient performance in an age of uncertainty. San Francisco: Jossey-Bass.
Weick, K. E. (2009). Making sense of the organization. West Sussex: Wiley & Sons.
Wildavsky, A. (1991). Searching for safety. New Brunswick: Transaction Books.
Wisner, J. D., & Tan, K. C. (2000). Supply chain management and its impact on purchasing. Journal of Supply Chain Management, 36(3), 33-42.
Wong, C. Y., Boon-Itt, S., & Wong, C. W. (2011). The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance. Journal of Operations Management, 29(6), 604-615.
Zhao, X., Huo, B., Flynn, B. B., & Yeung, J. H. Y. (2008). The impact of power and relationship commitment on the integration between manufacturers and customers in a supply chain. Journal of Operations Management, 26(3), 368-388.
Ziggers, G. W., & Henseler, J. (2009). Inter-firm network capability: How it affects buyer supplier performance. British Food Journal, 111(8), 794-810.

指導教授

王存國(Eric T.G. Wang)

審核日期

2018-7-31

推文