博碩士論文 104451028 詳細資訊




以作者查詢圖書館館藏 以作者查詢臺灣博碩士 以作者查詢全國書目 勘誤回報 、線上人數:3 、訪客IP:54.91.41.87
姓名 楊明憲(Yang,Ming-Xian)  查詢紙本館藏   畢業系所 企業管理學系在職專班
論文名稱 影響供應商績效之關鍵因素-以M公司馬達製造業為例
(Factors effect performance of suppliers– a case study from M company)
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摘要(中) 隨著科技進步及資訊之發達,馬達製造業之競爭激烈的市場已趨向國際化,許多客製化的產品迅速的推陳出新,掌握市場導向之需求動態已是首要之目標。然而,以馬達製造業而言,完成此目標已非一家公司所能獨力完成,而需要配合緊密合作的供應鏈夥伴。在這團隊之間,不論是訊息的流通與默契、有效溝通與應變、共同的願景與達成皆是由許多層面之因素所建立與構成。
掌握與供應鏈之間的關鍵影響因素,以優良之供應商表現績效而達成公司目標
,是值得探討之議題。本研究以馬達製造業之生態及個案公司之現況,參考國內外文獻將研究分為夥伴關係構面、採購構面、品質構面、交貨構面、開發構面,並共涵蓋二十五項準則以決策實驗室分析法(DEMATEL)進行專家問卷研究與分析。
依研究結果之因果關係,其關鍵因素重要性依序是「合作結盟」、「訂單穩定度」及「公司商譽」,而影響強度依序則為「公司規模」、「交易總金額」及「合約簽訂」。
最後,依照所得結果,分析其因果關係,除了可針對如何提升單獨構面或準則作一參考表。並依據個案公司之方向,提出建議之方式,作為參考之依據。
摘要(英) As technology advanced, the manufacture of motor industry becomes more globally and competitive. It is crucial for a company to catch up the trade of the market, especially the market full of customized and innovated goods. In motor industry, a company cannot success without a strong supplier chain. It needs a reliable partnership, effective communication, quick response and trustable collaboration to achieve the goals of the company in order to stand in this competitive market.
It is important to understand the factors which effect the performance between the company and its suppliers. This research focuses on the current situation of the company by reviewing literature of supply chain management, and we developed five factors namely partnership, purchasing behaviour, quality of the goods, delivery and innovation of the product. We collected the data by interviewing 14 experts from industry, and the data was analyzed by DEMATEL method.
According to this research, the main factors which will effect the performance of suppliers are collaboration between suppliers and buyers, sustainable orders, and the reputation of the company, while the most three important factors which effect those factors are ranked as follow: the size of the company, the value of the business and the contract. This research is not only a good reference for a company which is looking for a way to improve the business partnership with its suppliers but also can be used to improve the trading management of the company.
關鍵字(中) ★ 決策實驗室分析法 關鍵字(英) ★ DEMATEL
論文目次 目錄
摘要i
誌謝iii
目錄iv
圖目錄vi
表目錄vii
第一章 緒論 P1
1.1 研究背景 P1
1.2 研究動機 P2
1.3 研究目的 P3
1.4 研究對象與範圍 P4
1.5 論文架構 P5
第二章 文獻探討 P7
2.1 夥伴關係之定義與衡量指標 P7
2.1.1 夥伴關係定義 P7
2.1.2 夥伴關係之衡量指標 P8
2.2 採購之定義與衡量指標 P11
2.2.1 採購的定義 P11
2.2.2 採購之衡量指標 P11
2.3 供應鏈管理之定義與衡量指標 P14
2.3.1 供應鏈管理定義 P14
2.3.2 供應鏈衡量指標 P16
第三章 研究方法 P19
3.1 個案公司簡介 P19
3.1.1 公司介紹 P19
3.1.2 成長歷程 P21
3.1.3 經營理念 P23
3.1.4 主要產品 P23
3.1.5 生產線物料供應 P25
3.1.6 未來方向 P26
3.2 決策實驗室分析法 P25
3.2.1 DEMATEL法之簡介 P27
3.2.2 DEMATEL之步驟 P27
3.3 研究流程、架構與研究對象 P30
3.3.1 研究流程 P30
3.3.2 研究對象 P30
3.3.3 研究架構與限制 P31
第四章 研究結果與分析 P33
4.1 受訪者背景分析 P33
4.2 決策實驗室分析法結果分析 P35
4.2.1 建立直接關係矩陣並標準化 P35
4.2.2 總關係矩陣之建立 P38
4.2.3 計算中心度(d+r)及原因度(d-r) P40
4.3 繪製因果關係圖 P41
4.3.1 繪製結構模型圖 P41
4.3.2 繪製與分析各構面之準則因果關係圖 P43
4.3.3 繪製準則之因果關係圖 P47
4.4 研究結果分析 P50
4.4.1 夥伴關係構面結果分析 P50
4.4.2 採購構面結果分析 P51
4.4.3 品質構面結果分析 P52
4.4.4 交貨構面結果分析 P53
4.4.5 開發構面分析 P54
第五章 研究結論與建議 P56
5.1 研究結論 P56
5.2 對個案公司的建議 P57
5.3 未來研究建議 P59
參考文獻 P60
附錄一 P65
附錄二 P72
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三、其他部分
網址:http://www.teema.org.tw/industrial-performance.aspx 台灣區電機電子工業同業公會
指導教授 洪德俊(Horng, D.J) 審核日期 2018-1-24
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