博碩士論文 105457012 詳細資訊




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姓名 劉正雄(LIU,CHENG-HSIUNG)  查詢紙本館藏   畢業系所 人力資源管理研究所在職專班
論文名稱 E公司員工品格教育與工作投入、工作壓力、員工幸福感關係之研究,知覺組織支持之中介效果
(The relationships between company employee character education, job involvement, job stress, and well-being, and the mediating effect of perceived organizational support : The case of E Company)
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摘要(中) E公司員工品格教育與工作投入、工作壓力、員工幸福感
關係之研究,知覺組織支持之中介效果
中文摘要
隨著經濟走向全球化,企業基於對利益的追求而忽略了企業倫理與社會責任,近十幾年來國內外大量的企業醜聞,弊案不斷的發生都造成社會上的重大危害。而這一則則層出不窮的醜聞弊案與價值混亂的現象,嚴重的衝擊了社會上人和人、企業、政府的信任,我們不禁要反思企業對成功的定義乃至企業價值觀的建立是不是需要重新的反省與重視。隨著對社會問題的省思,「品格」已漸受新世紀全球教育關注,並將品格視為未來好人才必備能力,任何層級求職者若欠缺良好品格,其資格將被淘汰。
在社會尚未重視品格議題,而各大企業還不知如何將對品格的重視展現在企業營運活動時,E公司自1998年即著手於企業內部透過教育訓練、管理活動推動品格教育,深信擁有好品格的員工,工作績效必能產生良性循環越來越好。本研究以E公司的在職人員為研究對象,進行問卷調查作業,回收有效樣本308份,進行實證分析。
研究結果發現:
1. 品格教育對工作投入、員工幸福感、知覺組織支持有正向顯著影響。
2. 品格教育對工作壓力有負向顯著影響。
3. 知覺組織支持對工作投入、員工幸福感有正向顯著影響。
4. 知覺組織支持對工作壓力有負向顯著影響。
5. 知覺組織支持對品格教育與工作投入、員工幸福感之間具有部分中介效果。
6. 知覺組織支持對品格教育與工作壓力之間具有完全中介效果。

關鍵字:品格教育、工作投入、工作壓力、員工幸福感、知覺組織支持
摘要(英) The relationships between company employee character education, job involvement, job stress, and well-being, and the mediating effect of perceived organizational support : The case of E Company
Abstract
Along with the economic globalization, enterprises have neglected corporate ethics and social responsibility in the pursuit of self-profit. A large number of corporate scandals at home and abroad have caused major harms in society over the past few decades. The endless streams of scandals and value confusion have caused a seriously trust impacts between of people, businesses, and governments. We cannot help but to reconsider the definition of successful enterprises. Furth more, does it need to reflect and emphasis the establishment of corporate values again? With the refection of social issues, "Character" has attracted the attention of global education gradually in the new century and regards it as the necessary ability for future talent. If the job seekers in any level didn’t equip with good character, their qualifications will be eliminated.
When the issue of character hasn’t been paid much attention and most of major companies still do not know how to emphasize the importance of character in the operation of enterprises, E Company has started to promote character education through internal training and management activities since 1998. They believe employee who equipped with good character will bring the virtuous cycle of work performance. In this study, we investigated the employee who still working in E company and 308 valid samples of questionnaire were collected for empirical analysis.
The study found that:
1. Character education has a positive and significant impact on job involvement, employee well-being, and perceived organizational support.
2. Character education has a negative impact on job stress.
3. Perceptual organization support has a positive and significant impact on work commitments and employee well-being.
4. Perceptual organization support has a negative impact on job stress.
5. Perceptual organization support has a partial intermediary effect on character education and work input, and employee happiness.
6. Perceptual organization support has a complete intermediary effect between character education and job stress.

Keywords: Character education, Job involvement, Job stress, Employee well-being, Perceived organizational support
關鍵字(中) ★ 品格教育
★ 工作投入
★ 工作壓力
★ 員工幸福感
★ 知覺組織支持
關鍵字(英) ★ Character education
★ Job involvement
★ Job stress
★ Employee well-being
★ Perceived organizational support
論文目次 目錄
中文摘要 i
Abstract ii
目錄 iii
圖目錄 v
表目錄 vi
一、緒論 1
1-1 研究動機 1
1-2 研究目的 3
1-3 研究流程 4
二、文獻探討 5
2-1 品格教育 5
2-2 工作投入 7
2-3 工作壓力 8
2-4 員工幸福感 9
2-5 知覺組織支持 10
2-6 各構面間之關係探討 11
三、個案公司簡介與品格教育實施方案 15
3-1 個案公司簡介 15
3-2 品格教育實施方案 17
3-2-1 背景 17
3-2-2 導入 17
3-2-3 推廣與落實 18
四、研究方法 20
4-1 研究架構與研究假設 20
4-1-1 研究架構 20
4-1-2 研究假設 21
4-2 研究變項量表與衡量工具 22
4-2-1 品格教育 22
4-2-2 工作投入 23
4-2-3 工作壓力 23
4-2-4 員工幸福感 23
4-2-5 知覺組織支持 24
4-2-6 控制變項 25
4-3 研究對象與資料蒐集方法 26
4-4 資料分析方法 27
五、研究結果 28
5-1 敘述性統計 28
5-2 信度分析 30
5-3 相關分析 31
5-4 階層迴歸分析 33
六、結論與建議 39
6-1 研究結果 39
6-2 管理意涵 40
6-3 研究限制與未來研究方向 43
參考文獻 44
中文文獻 44
英文文獻 46
附錄:研究問卷 50
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指導教授 王群孝 審核日期 2018-7-12
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