博碩士論文 106457004 詳細資訊




以作者查詢圖書館館藏 以作者查詢臺灣博碩士 以作者查詢全國書目 勘誤回報 、線上人數:4 、訪客IP:3.233.221.149
姓名 張育誠(Yu-Cheng Chang)  查詢紙本館藏   畢業系所 人力資源管理研究所在職專班
論文名稱 外派人員任務特性、角色壓力與工作壓力之關聯
(The Relationship between Task Characteristics, Role Stress and Job Stress of Expatriates)
相關論文
★ 空服員之工作特性、工作壓力源與個人壓力反應★ 人力資源管理活動對員工離職意願之影響- 以工作滿意度為中介變項
★ 直線主管之管理訓練與其參與人力資源管理活動之關聯★ 直線經理參與人力資源管理活動之影響因素探討
★ 員工風險承擔對個人持股意願之影響★ 人力資本投資、知識分享與組織績效之關聯
★ 人力資源部門跨界活動對企業採行高績效人力資源管理實務之影響★ 賦權感知、工作滿意、組織承諾與服務行為之相關性研究―以某連鎖便利商店為例
★ 業務代表人格特質與核心職能對績效影響的探討 —以某藥廠為例★ 實施利益分享制度對心理賦權感及工作滿意之影響
★ 員工股票獎酬對員工心理所有權之影響---以內外控人格特質為干擾變項★ 組織氣候感知、組織承諾與組織公民行為之關聯
★ 人力資源高績效工作實務、創新氣候與組織績效之關聯-以IC設計產業為例★ 高績效工作實務對員工知識分享行為之影響 -
★ 人格特質與工作績效之關係研究─以航空服務業空服人員為例★ 員工對功能彈性氣候的感知對工作滿意度的影響 以工作自主與工作要求為中介變項
檔案 [Endnote RIS 格式]    [Bibtex 格式]    [相關文章]   [文章引用]   [完整記錄]   [館藏目錄]   至系統瀏覽論文 (2022-8-31以後開放)
摘要(中) 隨著台灣參與經濟全球化之歷程,自1980年代中期以後,傳統產業之生產基地開始大量外移,衍生的即是企業內部工作切分與管理整合的困難度。尤其是外派人員在此分工模式下工作,將面臨更多的壓力與挑戰。過去較少針對外派人員的工作任務特性與工作壓力的關聯進行研究,因此本研究欲針對傳統產業於海外設有生產基地之外派人員,探討其任務相依性與任務不確定性對角色壓力與工作壓力之關聯,以及共同目標在任務特性與角色壓力之間所扮演的調節效果。
本研究採用問卷調查法,調查對象為台灣成衣製造業之外派人員,問卷發放調查時間為2018年11月至2018年12月,共回收105份有效樣本。研究結果顯示外派人員於母公司單位間之任務相依性與角色負荷有正向影響;任務不確定性對角色壓力與工作壓力皆有正向影響;角色壓力與工作壓力有正向影響;角色壓力在外派人員工作之任務不確定性與工作壓力間具有中介效果。希望可以透過本研究幫助企業了解外派人員之任務特性與工作壓力之關係,並進一步給予降低外派人員工作壓力之建議。
摘要(英) Along with the process of Taiwan′s participation in economic globalization, since the mid-1980s, the production base of traditional industries began to move out in large quantities, which gave rise to the challenges of internal division of labor and management. Especially in this mode of division of labor, expatriates will face more stress and challenges. In the past, less studies for expatriates’ task characteristics associated with job stress, so this research wants to have in view of the expatriates of traditional industry in overseas production area, discuss the task interdependence and task uncertainty on the impact of role stress and job stress. We also examine the moderating effect of shared vision between task characteristics and role stress.
This research surveyed expatriates of Taiwanese garment manufacturing. The questionnaire was issued from November 2018 to December 2018. The results found as below: task interdependence of expatriates with the host company has significantly positive effects on role overload; task uncertainty has significantly positive effects on role stress and job stress; role stress has significantly positive effects on job stress; the relationship between task uncertainty and job stress will be mediated by role stress.
關鍵字(中) ★ 任務相依性
★ 任務不確定性
★ 角色模糊
★ 角色衝突
★ 角色負荷
★ 工作壓力
★ 共同目標
關鍵字(英) ★ task interdependence
★ task uncertainty
★ role ambiguity
★ role conflict
★ role overload
★ job stress
★ shared vision
論文目次 第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 任務特性與角色壓力之關係 5
第二節 任務特性、角色壓力與工作壓力之關係 10
第三節 共同目標之干擾效果 15
第三章 研究方法 17
第一節 研究架構 17
第二節 研究對象與資料蒐集 18
第三節 研究工具與變數說明 18
第四節 資料分析方法 24
第四章 研究結果 25
第一節 敘述性統計分析 25
第二節 信度分析 27
第三節 相關分析 28
第四節 迴歸分析 30
第五章 結論與建議 35
第一節 研究發現 35
第二節 管理意涵 40
第三節 研究限制與未來建議 42
參考文獻 中文部分
于卓民,國際企業:環境與管理(三版),第十一章,華泰文化出版,台北市,2008。
曾慧萍,「台灣高科技電子產業員工工作壓力與身心健康之探討: 兩個工作壓力模型─Karasek 負荷控制支持模型與 Siegrist 付出回饋失衡模型─ 之檢驗」,國立成功大學公共衛生研究所碩士論文,2002。
陸洛,「工作壓力之歷程:理論與研究的對話」,中華心理衛生學刊,第 10 卷,第 4 期:19-51,1997。
藍采風,全方位壓力管理,幼獅文化事業公司,台北市,2003。
施惠文,「工作壓力、社會支持與工作績效之相關研究─以高雄市政府員工為例」,國立中山大學人力資源管理研究所碩士在職專班碩士論文,2005。
龍立明,「職場新鮮人角色壓力與留任意願之關係研究-以情緒智慧為調節變項」,國立高雄應用科技大學人力資源發展系(所)碩士論文,2017。
翁珮雯,「人力資源專業人員角色、角色壓力與工作價值觀對工作投入之影響」,國立中山大學人力資源管理研究所在職專班碩士論文,2006。
陳甦彰,「組織成員工作壓迫感之個案實證研究」,交通大學管理科學研究所碩士論文,1981。
Gellian Tett著,穀倉效應(The Silo Effect),林力敏譯,三采文化,台北,2016。
Pater M.Senge著,第五項修練Ⅱ實踐篇(上、下)-共創學習新經驗,齊若蘭譯,天下文化,台北,1995。
英文部分
Adler, P. S. “Interdepartmental interdependence and coordination: The case of the design/manufacturing interface.” Organization Science, 6(2): 147–167. ,1995.
Andres, H. P., and Zmud, R. W. “A Contingency Approach to Software Project Coordination,” Journal of Management Information Systems (18:3), pp. 41-70, 2002.
Au, K.Y. & Fukuda, J. “Boundary spanning behaviors of expatriates. Journal of World Business, 37 : 285-296, 2002.
Barber, B. “The logic and limits of true Brunswick”, NJ: Rutgers Unive, 1983.
Baron, R. M. and Kenny, D.A. (1986), “The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations,” Journal of Personality and Social Psychology, Vol.51, pp.1173–1182.
Biddle, B. J., “Role theory-Exceptions, identities and behaviors”, New York: Academic Press, pp.58, 1979
Boyacigiller, N., “The role of expatriates in the management of interdependence, complexity and risk in multinational corporations”, Journal of International Business Studies, vol.21,pp.357-381 , 1990.
Brewster, C. & Scullion, H., “ Assessing expatriate success: beyond just being there. In Saunders, D.M. and Aycan, Z.(Eds)”, New Approaches to Employee Management, Special Issue on Expatriate Management: Theory and Research, vol.4, Jai Press, pp.117-140 ,1997.
Brief, A. P., Schuler, R. S. & Vansell, M., “Managing Job Stress”, Boston: Little, Brown & Company, 1981.
Caplan, R. D. “Job demands and works health”. NOSH Research Report, Cincinnati. 1975.
Cooper, C. L.; “Identifying stressors at work: Recent research developments," Journal of Psychosomatic Research, 27(5): 369-376, 1983.
Cordery, J. L., Morrison, D., Wright, B. M., & Wall, T. D. “The impact of autonomy and task uncertainty on team performance: A longitudinal field study”. Jourmal of Organizational Behavior, 31(2-3): 240-258. 2010.
Cramton, C. D. “The mutual knowledge problem and its consequences for dispersed collaboration.” Organization Science, 12(3): 346–371. 2001.
Crowston, K. “A coordination theory approach to organizational process design”. Organization Science, 8(2): 157–175, 1997.
Desatnick, R. L. & Bennett, M.L. “Human resource management in the multinational company”. NY: Nichol, 1978.
Demerouti, E., Bakker, A. B., Nachreiner, F. & Schaufeli, W. B. (2001), “The job demands-resources model of burnout”, Journal of Applied Psychology, Vol. 86, pp.499-512.
Galbraith, J. R., “Designing Complex Organizations”, Addison-Wesley, Reading, MA, 1973.
Gilboa, S., Shirom, A., Fried, Y., & Cooper, C. L. “A meta-analysis of work demand stressors and job performance: Examining main and moderating effects”. Personnel Psychology, 61: 227-271, 2008.
Gregson, T., J. Wendell, & J. Aono. “Role ambiguity, role conflict, and perceived environmental uncertainty: Are the scales measuring separate constructs for accountants?” Behavioral Research in Accounting 6: 144-159, 1994.
Hardy, M. E. & Conway, M. E., “Role theory, Perspectives for Health Professionals”, New York: Appleton-Century-Crofts, 1978.
Hays, R. D., “Ascribed Behavioral Determinants of Success-Failure among U.S. Expatriate Manager”, Journal of International Business Studies, 5, pp.25-37, 1971.
Herbsleb, J. D., & Mockus, A. “An empirical study of speed and communication in globally-distributed software development”. IEEE Transactions on Software Engineering, 29(3): 481–494., 2003.
Jex, S. M., & Crossley, C. D., “Organizational consequences.” In J. Barling, E. K. Kelloway, & M. R. Frone (Eds.), Handbook of work stress: 575-600. Thousand Oaks, CA: Sage, 2005.
John R. Schermerhorn Jr. Management, Wiley. Ninth Edition, 2007.
Kahn, R., “Conflict, ambiguity, and overload: Three elements in job stress.” In D. K. Kahn & J. Adama(eds). The Study of Organization, San Francisco: Jossey-Bass, pp. 418-428. 1980.
Kahn, R. L.,Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A., “Organizational stress: Studies in role conflict and role ambiguity.” New York: John Wiley. 1964.
Keenar, A. & McBain, G. D., “Effects of type A behavior, tolerance of ambiguity, and locus of control on the relationship between role stress and work related outcomes.” Journal of Occupational Psychology, 52, pp. 277-285, 1979.
Kiggundu, M. N., “Task interdependence and job design: Test of theory, Organizational Behaviour and Human Performance”, 31, 145-172, 1983.
Kumar, K., van Fenema, P. C., & Von Glinow, M. A. “Intense collaboration in globally distributed work teams: Evolving patterns of dependencies and coordination.” In D. L. Shapiro, M. A. Von Glinow and J. L. C. Cheng (Eds), Managing multinational teams: Global perspectives: 127–154. Oxford: Elsevier/JAI. 2005.
Kurland, N. B., & Egan, T. D., “Telecommuting: Justice and control in the virtual organization.” Organization Science, 10(4): 500–513, 1999.
Lu, L., Kao, S. F., Siu, O. L., & Lu, C. Q. “Work stressors, Chinese coping strategies, and job performance in the Greater China.” International Journal of Psychology, 45: 294-302, 2010.
Malone, T. W., Crowston, K., Lee, J., & Pentland, B. “Tools for inventing organizations: Towards a handbook of organizational processes.”Management Science, 45(11): 65–78, 1999.
March, J., & Simon H. A. Organizations. University of Illinois at Urbana-Champaign′s Academy for Entrepreneurial Leadership Historical Research Reference in Entrepreneurship, 1958.
Maslach, C., Schaufeli, W. B. & M. P. Leiter, “Job Burnout”, Annual Review of Psychology, Vol. 52(1), pp.397-422. , 2001
Meadows, C. J. 1996a. “Globalizing software development.” Journal of Global Information Management, 4(1): 5–14.
Meadows, C. J. 1996b. “Globe work: Creating technology with international teams, Thesis, Harvard Business School, Harvard University, Boston.
Mendenhall, M. & Oddou, G. “The dimensions of expatriate acculturation.”In Desatnick, R. L. & Bennett, M. L. (Eds.), Human resource management in the multinational,. company, NY: Nichol., 1978.
Nemiro, J. E. “The glue that binds creative virtual teams.” In Y. Malhotra (Ed.), Knowledge management and virtual organizations: 101–123. Hershey, PA: Idea Group Publishing. 2000.
Newman, G. A., & Wright, J. “Team effectiveness: Beyond skills and cognitive ability. Journal of Applied Psychology”, 84(3), 376-389. 1999.
Nunnally, J., Psychometric theory. NY: McGraw-Hill. 1978.
Orlikowski, W. J. “The Duality of Technology: Rethinking the Concept of Technology in Organizations,” Organization Science (3:3), pp. 398-427, 1992.
Orton, J. D., & Weick, K. E. “Loosely coupled systems: A reconceptualization.” Academy of Management Review, 15: 203-223. 1990.
Pearson, L. C. & Moomaw, W., “The Relationship between Teacher Autonomy and Stress, Work Satisfaction, Empowerment and Professionalism”, Educational Research Quarterly, Vol.29, No.1, pp.37-53. 2005.
Perrow, C. “A framework for the comparative analysis of organizations”, American sociological review: 194-208, 1967.
Rice, P. L., “Stress and health. Pacific Grove”, CA : Brooks/Cole. 1999.
Rizzo, J. L., House, R. J. & Lirtzman, S.,“Role conflict and ambiguity in complex organizations”, Administrative Science Quarterly, 15(2), pp. 150-169. 1970.
Robbins, S.P.; “Organizational Behavior”, Upper Saddle River, Englewood Cliffs, New Jersey: Prentice-Hall Inc, 2001.
Rottman, J. W., & Lacity, M. C.“Proven practices for effectively offshoring IT work”, Sloan Management Review, 47(3): 56–63. 2006.
Selye, H., The Stress of Life, New York: McGraw-Hill. 1956.
Selye, H., “The stress concept: Past, and some of it simplication”, In V. Hamilton & D. M. Warbuton(Eds), Human stress and Cognition: An Information Processing Approach, NewYork: John Wiley & Sons. 1979.
Shaw, M. E., & Costanzo, P. R. Theories of social psychology (2nd ed.). New York: McGraw-Hill. 1982.
Sherif, M., & Sherif, C. W. Groups in harmony and tension. New York: Harper & Row. 1953.
Thamhain, H. J. & Wilemon, D. L. “Diagnosing conflict determinants in project management”, Engineering Management IEEE Transactions on (1): 35-44. 1975.
Thompson, J. D. Organizations in action. New York: McGraw-Hill. 1967.
Tung, R.L. “Selecting and training procedures of U. S.”, Europeans and Japanese Multina tionals. California - 112 -Management Review, 25(1), pp.57-71. 1982.
Van de Ven, A. H., Delbecq, A. L., & Koenig Jr., R. “Determinants of coordination modes within organizations”, American Sociological Review, 41(2): 322–338, 1976.
Van der Vegt, G. S., van de Vliert, E., & Oosterhof, A. “Informational dissimilarity and organizational citizenship behavior: The role of intrateam interdependence and identification”, The Academy of Management, 46, 715–728. 2003.
Vansell, M., Arthur, P., Brief, A. P. & Schuler, S. R. “Role conflict and role ambiguity: integration of the literature and directions for future research”, Human Relations, 34(1), pp. 43-71, 1981.
Weisband, S.“Maintaining awareness in distributed team collaboration: Implications for leadership and performance”, In P. Hinds and S. Kiesler (Eds), Distributed work: New ways of working across distance using technology: 311–333. Cambridge, MA: MIT Press, 2003.
Withey, M.. Daft. R. L. & Cooper, W. H.. “Measures of Perrow’s Work Unit Technology: an Empirical Assessment and a New Scale”, Academy of Management Journal pp. 45-63. 1983.
Wenpin Tsai and Sumantra Ghoshal, “The Academy of Management Journal”, Vol. 41, No. 4 (Aug., 1998), pp. 464-476. 1998.
Young-Ybarra, C., & Wiersema, M. “Strategic flexibility in information technology alliances: The influence of transaction cost economics and social exchange theory”, Organization Science, 10(4): 439-459. 1999.
指導教授 劉念琪 審核日期 2019-7-9
推文 facebook   plurk   twitter   funp   google   live   udn   HD   myshare   reddit   netvibes   friend   youpush   delicious   baidu   
網路書籤 Google bookmarks   del.icio.us   hemidemi   myshare   

若有論文相關問題,請聯絡國立中央大學圖書館推廣服務組 TEL:(03)422-7151轉57407,或E-mail聯絡  - 隱私權政策聲明