影響企業推行數位學習組織因素之探討

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蘇旆儀(Pei-Yi Su) 查詢紙本館藏

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人力資源管理研究所

論文名稱

影響企業推行數位學習組織因素之探討
(Discussing the Organizational Factors of Influencing Enterprises to Implement Online Learning.)

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摘要(中)

訓練能使員工習得新技能，進而增加企業競爭力，隨著科技的演進，訓練的型態也越來越多元，在全球化的管理趨勢下，數位學習即是現今企業訓練的主要方式之一，但本研究從台灣105年的職業訓練調查資料發現，有辦理數位學習者僅有34.8%，未辦理數位學習者占65.2%。
且過往數位學習的相關研究多聚焦於探討企業已導入數位學習後，影響企業成功推行之因素，其相關因素多聚焦於學習者因素與技術因素；然而，本研究旨在探討企業尚未導入數位學習前，影響企業推行數位學習之可能因素，本研究認為企業之「組織因素」是影響企業是否推行數位學習的主要原因之一。
有鑑於此，本研究使用勞動部105年職業訓練概況調查資料，主要以臺灣地區參加勞工保險事業單位為研究對象，總計回收有效樣本數為8154家。採用二元羅吉斯迴歸分析，檢驗台灣企業之職業訓練課程是否包含數位學習課程、組織規模、組織對訓練的重視程度、地區別、以及產業別等研究變項之間的關係。
研究結果顯示，組織規模（員工總人數、營業額）、組織對訓練的重視程度（訓練費用支出總計、有無設立專責的員工職業訓練單位/人員、有無訓練成效評估）對企業推行數位學習有正向影響效果，而地區別（北部、中部、南部、東部）的不同對企業推行數位學習會有顯著影響，最後，產業別若屬服務業，亦會對企業推行數位學習有正向影響效果。

摘要(英)

Training can enable employees to learn new skills and increase the competitiveness of enterprises. With the advanced of technology, the types of training are becoming more and more diversified. Under the global management trend, online learning (or e- Learning) is one of the main ways to train employees. However, from the training survey of Taiwan in 2016, we found that only 34.8% of enterprises have online learning, 65.2% of enterprises don’t implement online learning.
In addition, the most related studies on online learning focused on the learner factors and technical factors, discussing the successful implementation of companies after they have imported online learning. However, this study aims to explore the possible organizational factors that affect enterprises to implement online learning before they have imported.
Given that the study uses the training survey of Taiwan in 2016 and the total number of effective samples are 8154. We used Binary Logistic regression to analysis. Finally, results show that organization size (including total number of employees, turnover) and organization′s emphasis on training (including total training expenses, whether there is a dedicated employee training unit or person, whether there is training evaluation) both have positive effects on influencing companies to implement online learning. Different regions (North, Central, South, East) will have a significant impact on influencing companies to implement online learning. Last, if the industry belongs to service industry, it will also have a positive effect on influencing companies to implement online learning.

關鍵字(中)

★ 職業訓練
★ 數位學習

關鍵字(英)

★ Vocational Training
★ Online Learning
★ e- Learning

論文目次

中文摘要 i
ABSTRACT ii
誌謝 iii
目錄 iv
圖目錄 v
表目錄 vi
第一章緒論 1
第一節研究背景與動機 1
第二節研究目的與研究問題 5
第三節研究流程 6
第二章文獻探討 7
第一節數位學習的定義 7
第二節數位學習發展背景與現況 9
第三節數位學習的分類 12
第四節數位學習的優勢與挑戰 16
第五節影響企業推行數位學習之組織因素 20
第三章研究方法 28
第一節研究架構 28
第二節研究假設 29
第三節研究樣本 30
第四節變數定義 31
第五節研究模型與分析工具 37
第四章研究結果 38
第一節描述性統計分析 38
第二節相關分析 42
第三節二元羅吉斯迴歸分析 47
第五章結論與建議 55
第一節研究結論 55
第二節管理意涵 60
第三節研究限制與未來研究建議 63
參考文獻 64

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指導教授

劉念琪(Nien-Chi Liu)

審核日期

2020-11-20

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