工作生活平衡與組織承諾之相關性研究-以外向人格特質為調節變項

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蕭麗玲(Li-Lin Hsiao) 查詢紙本館藏

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人力資源管理研究所

論文名稱

工作生活平衡與組織承諾之相關性研究-以外向人格特質為調節變項

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摘要(中)

本研究主要是在探討工作生活平衡對於組織承諾的相關性影響，以及外向人格特質對於工作生活平衡與組織承諾之關係，是否具有干擾效果？
採用問卷調查方式，透過網路問卷調查服務業、科技業、及製造業之從業人員，對於工作生活平衡、組織承諾及外向人格特質等問題之看法。問卷回收後，進行敘述性統計分析、信度分析、相關分析、迴歸分析等，以驗證本研究之各項假設，得出以下結果:
工作生活平衡與情感組織承諾有顯著正向相關。工作生活平衡與持續組織承諾無顯著相關。工作生活平衡與規範組織承諾有顯著正向相關。外向人格特質愈強者，工作生活平衡與情感組織承諾的正向關係不會增強。外向人格特質愈強者，工作生活平衡與持續組織承諾的正向關係會增強。外向人格特質愈強者，工作生活平衡與規範組織承諾的正向關係不會增強。
依據以上研究結果發現，員工的工作生活平衡與情感組織承諾及規範組織承諾皆有顯著正相關，而與持續組織承諾則無顯著相關。這個結果可以提醒企業主，應致力改善員工的工作環境，理解員工的需求，打造幸福企業，視員工為家人，與員工共患難，讓員工的工作與生活維持最佳平衡狀態，必能增進他們對組織的認同感及忠誠度，甚至在面臨外部有更佳機會時，也願意持續留在組織內，而不輕易離開。
此外，外向人格特質對於工作生活平衡與持續組織承諾的相關性具有干擾效果:外向性人格特質愈強者，工作生活平衡與持續組織承諾的正向關係會跟著增強。可見人格特質會影響員工的幸福感、向心力…等，當他的工作與生活無法取得平衡時，也可能影響他持續為組織賣命的意願，組織於招募人才時，可以考慮人格特質這項因素，作為後續育才及留才之參考。

摘要(英)

This research is mainly to explore the relevance of work-life balance on organizational commitment,and whether the relationship between extroverted personality traits on work-life balance and organizational commitment has a disturbing effect?

Adopt questionnaire surveys to survey employees in the service industry,technology industry,and manufacturing industries through online questionnaires,regarding work-life balance,organizational commitment,and extroverted personality traits. After the questionnaire was recovered,descriptive statistical analysis,reliability analysis,correlation analysis,regression analysis, etc. were carried out to verify the hypotheses of this study,and the following results were obtained:
Work-life balance is significantly positively related to emotional organizational commitment. Work-life balance is not significantly related to sustained organizational commitment. Work-life balance is significantly positively related to normative organizational commitment.The stronger the extroverted personality traits,the positive relationship between work-life balance and emotional organizational commitment will not enhance.The stronger the extroverted personality traits,the positive relationship between work-life balance and sustained organizational commitment will enhance.The stronger the extroverted personality traits,the positive relationship between work-life balance and normative organizational commitment will not enhance.

According to the above research results,it is found that the work-life balance of employees is siginificantly related to emotional organizational commitment and normative organizational commitment,but not to sustained organizational commitment. This result can remind business owners that they should strive to improve their employees，working environment,understand their needs,build a happy company, treat employees as family members, share the difficulties with employees,and maintain the best balance between work and life for employees. The sense of identity and loyalty to the organization,evan when faced with better opportunities from the outside, is willing to stay in the organization and not leave.
In addition, extroverted personality traits have a disturbing effect on the relevance of work-life balance and sustained organizational commitment: the stronger the extroverted personality traits,the more positive the relationship between work-life balance and sustained organizational commitment will enhance.It can be seen that personality traits will affect the employee，s happiness,centripetal force, etc.,when his work and life cannot be balanced, it may also affect his willingness to continue to sell his life for the organization. When recruiting talents,the personality traits factors,as a reference for subsequent education and retention.

關鍵字(中)

★ 工作生活平衡
★ 組織承諾
★ 人格特質

關鍵字(英)

★ work-life balance
★ organizational commitment
★ personality traits

論文目次

第一章
續論..................................................1
第一節研究動機..............................................1
第二節研究目的...............................................3
第三節研究流程...............................................4
第二章文獻探討................................................5
第一節工作生活平衡...........................................5
第二節組織承諾...............................................10
第三節人格特質...............................................14
第三章研究方法................................................18
第一節研究架構與研究假設.....................................18
第二節研究變項的操作型定義...................................20
第三節研究對象...............................................22
第四節研究工具...............................................23
第五節資料分析方法...........................................27
第四章研究結果與分析..........................................28
第一節樣本敘述性統計分析.....................................28
第二節信度分析...............................................31
第三節相關分析...............................................33
第四節迴歸分析...............................................34
第五章研究結論與建議..........................................39
第一節結論...................................................39
第二節管理意涵...............................................41
第三節研究限制及對後續研究建議...............................43
參考文獻.......................................................44
附錄研究問卷..................................................49

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二、中文文獻
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每日健康 Health 2017.12.05,編輯:郭家和。
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指導教授

鄭晉昌

審核日期

2020-7-22

推文