安全訓練、心理賦權與員工安全建言行為之關係-安全氣候知覺的調節效果

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史芳綺(Fang-Chi Shih) 查詢紙本館藏

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人力資源管理研究所

論文名稱

安全訓練、心理賦權與員工安全建言行為之關係-安全氣候知覺的調節效果

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摘要(中)

職業災害頻繁發生於工作場所中，除了由政府訂定法令與措施，企業也可由被動配合轉為主動促進，鼓勵員工提出安全建言，以達到更積極的改善效果，因此本研究以安全建言為依變項，探究安全訓練、心理賦權、安全氣候知覺與安全建言之間的關係，並以心理賦權為中介變項、安全氣候知覺為調節變項，透過階層迴歸方式進行分析。本研究之對象主要包含交通運輸業、傳統製造、高科技製造及服務業等產業，職務類別則包含現場作業、一線服務、維修養護、品管品保、研發製造、職安衛管理及後勤行政員工，採用便利抽樣，並以線上問卷進行實證資料蒐集，共計回收227份有效樣本。
經研究後發現：（1）安全訓練對安全建言具正向影響；（2）安全訓練對心理賦權具正向影響；（3）心理賦權對安全建言有正向影響；（4）心理賦權對安全訓練影響安全建言具部分中介效果；（5）安全氣候知覺對於安全訓練與安全建言間無調節效果；（6）心理賦權與安全氣候知覺對於安全建言之間的影響具替代效果。期能促使企業能透過提供完善而有效的安全訓練，及建立良好的組織安全氣候，以鼓勵員工提出安全建言，進而提升工作場所之安全。

摘要(英)

Occupational accidents frequently occur in workplaces. In addition to government regulations and measurements, companies could also take proactive actions to encourage employee safety voice for achieving more positive improvements. Therefore, safety voice is seen as independent variable in this study and explores the relationship between safety training, psychological empowerment, perception of safety climate, and safety voice. In the research model, safety training is seen as the dependent variable, psychological empowerment is seen as the mediator and perception of safety climate act as the moderator, and analyses by using hierarchical regression. The research objectives include employees with various job mainly in transportation industry, manufacturing industry and service industry. Convenience sampling is used and empirical data collection is conducted through online questionnaires. A total of 227 valid samples are collected.
The research results includes: (1) safety training has a positive effect on safety voice (2) safety training has a positive effect on psychological empowerment (3) psychological empowerment has a positive effect on safety voice (4) psychology empowerment has a partial mediating effect on safety training’s impact on safety voice (5) perception of safety climate has no moderating effect on safety training and safety voice (6) psychological empowerment and perception of safety climate have an alternative effect on the influence of safety voice . The study is aim to encourage companies to provide comprehensive and effective safety training and establish a good organizational safety climate to encourage employees to provide safety voice, thereby improving workplace safety.

關鍵字(中)

★ 安全訓練
★ 職業安全衛生教育訓練
★ 心理賦權
★ 安全氣候知覺
★ 安全建言

關鍵字(英)

★ safety training
★ occupational health and safety training
★ psychology empowerment
★ perception of safety climate
★ safety voice

論文目次

中文摘要... i
Abstract ... ii
謝誌... iii
目錄... iv
圖目錄... vi
表目錄... vi
第一章緒論... 1
第一節研究背景與動機... 1
第二節研究目的... 3
第二章文獻探討... 4
第一節員工安全建言... 4
第二節職業安全衛生教育訓練... 7
第三節心理賦權對職業安全訓練與安全建言的中介效果... 10
第四節安全氣候知覺的調節效果...16
第三章研究方法...21
第一節研究架構... 21
第二節研究對象與流程... 21
第三節變項操作性定義與衡量工具... 22
第四節資料分析方法... 26
第四章研究結果... 28
第一節描述性統計分析... 28
第二節信度分析... 30
第三節效度分析... 33
第四節相關分析... 34
第五節假設驗證... 37
第五章結論與建議... 40
第一節研究結論... 40
第二節管理意涵... 44
第三節研究貢獻... 46
第四節研究限制與未來研究建議... 47
參考文獻... 48
附件一－問卷... 55

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指導教授

劉念琪(Nien-Chi Liu)

審核日期

2021-6-29

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