The Development of a CASE Tool with Knowledge Management Functions

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姓名

鄒順安(Shun-An Tsou) 查詢紙本館藏

畢業系所

資訊管理學系

論文名稱

The Development of a CASE Tool with Knowledge Management Functions
(The Development of a CASE Tool with Knowledge Management Functions)

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摘要(中)

The development of information system is a knowledge intensive process. Due to the complex and unstructured nature of the knowledge, enterprises always encounter a lot of problems in managing the knowledge of the system development. To conquer the problems, this research aims to develop a front-end CASE tool with knowledge management functions. The tool has a knowledge management strategy embedded and satisfies a knowledge management framework. It is hoped that system development knowledge could be well managed and system development difficulties could be relieved through the introduction of this tool.
We address the common problems in system development and a company’s system development situation first. Then the knowledge management strategy, which is a method-oriented structure for a CASE tool including method, process template and project tiers, is described. Then we design the technical architecture including presentation layer, logic layer and data layer for the CASE tool. We also depict how the tool appeases the knowledge management framework. Finally, the CASE tool is developed and tested its effect in the company.

摘要(英)

關鍵字(中)

★ knowledge management
★ software development

關鍵字(英)

★ knowledge management
★ software development

論文目次

ABSTRACT i
CONTENTS ii
FIGURES AND TABLES iv
1. INTRODUCTION 1
1.1 The problems in software project development 1
1.2 A knowledge management strategy 2
1.3 A tool and a trial 3
2. RELATED RESEARCH 4
2.1 Knowledge management problems in software development 4
2.2 Knowledge management approaches 5
2.3 The role of information technologies 6
2.4 Requirements of knowledge management tool 7
3. KNOWLEDGE BOX 8
3.1 Method-Oriented structure 8
3.1.1 Method 8
3.1.2 Process Template 9
3.1.3 Project 10
3.2 System architecture 12
3.2.1 Presentation layer 12
3.2.2 Logic layer 15
3.2.3 Data layer 18
4. A TRIAL 19
4.1 Functionality 19
4.1.1 To be a platform for software development 19
4.1.2 To establish the norms 20
4.1.3 To support knowledge management processes 21
4.1.4 To integrate relevant tools 21
4.1.5 To assist in knowledge development 22
4.2 Operating procedures 22
4.2.1 Browse Methods 23
4.2.2 Create a New Method 25
4.2.3 Create a New Process Template 28
4.2.4 Browse Projects 30
4.2.5 Create a New Project 32
4.2.6 Browse Process Templates 34
4.3 Description of the trial 35
4.3.1 Background 35
4.3.2 Trial procedures 36
4.3.3 Summary from the trial 36
5. SUMMARY AND CONCLUSION 38
REFERENCES 39

參考文獻

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指導教授

周世傑(Shih-Chieh Chou)

審核日期

2003-1-8

推文