參考文獻 |
1. Abdel-Hamid, T.K. "A Study of staff turnover, acquisition, and assimiliation and their impact on software development cost and schedule," Journal of Management Information Systems (6:1), 1989, pp. 21-40.
2. Agarwal, R., Krudys, G., and Tanniru, M. "Infusing learning into the information systems organization," European Journal of Information Systems (6:1), 1997, pp. 25-40.
3. Ahuja, M., Chudoba, K.M., George, J.F., Kacmar, C., and McKnight, H. "Overworked and isolated? Predicting the effect of work-family conflict, autonomy, and workload on organizational commitment and turnover of virtual workers," Proceedings of the 35th Annual Hawaii International Conference on System Sciences, 2002, pp. 3586- 3593.
4. Ahuja, M.K., and Thatcher, J.B. "Moving beyond intentions and toward the theory of trying: Effects of work environment and gender on post-adoption information technology use," MIS Quarterly (29:3), 2005, pp. 427-459.
5. Amabile, T.M., and Gitomer, J. "Children's artistic creativity: Effects of choice in task materials," Personality and Social Psychology Bulletin (10), 1984, pp. 209-215.
6. Ambrose, M.L., and Kulik, C.T. "Old friends, new faces: Motivation research in the 1990s," Journal of Management (25:3), 1999, pp. 231-292.
7. Ambrosio, J. "Teaming up for the web," Computerworld (34:15), 2000, pp. 62.
8. Anderson, J.C., and Gerbing, G.W. "Structural equation modeling in practice: A review and recommended two-step approach," Psychological Bulletin (103:3), 1988, pp. 411-423.
9. Arnetz, B.B. "Techno-stress: A prospective psychophysiological study of the impact of a controlled," Journal of Occupational & Environmental Medicine (38:1), 1996, pp. 53-65.
10. Baker, E., Israel, B., and Schurman, S. "Role of control and support in occupational stress: An integrated model," Social Science & Medicine (43:7), 1996, pp. 1145-1159.
11. Bandura, A. "Social cognitive theory of self-regulation," Organizational Behavior and Human Decision Processes (50), 1991, pp. 248-287.
12. Barclay, D., Thompson, R., and Higgins, C. "The partial least squares (PLS) approach to causal modeling: Personal computer adoption and use an illustration," Technology Studies (2:2), 1995, pp. 285-309.
13. Barnett, R.C., and Brennan, R.T. "Change in job conditions, change in psychological distress, and gender: A longitudinal study of dual-earner couples," Journal of Organizational Behavior (18:3), 1997, pp. 253-274.
14. Baroudi, J.J. "The impact of role variables on is personnel work attitudes and intentions," MIS Quarterly (9:4), 1985, pp. 341-356.
15. Bartol, K.M. "Turnover among DP personnel: A causal analysis," Communications of the ACM (26:10), 1983, pp. 807-811.
16. Bartol, K.M., and Martin, D.C. "Managing information systems personnel: A review of the literature and managerial implications," MIS Quarterly (6:4), 1982, pp. 49-70.
17. Basowitz, J.M., Persky, H., Korchin, S., and Grinker, R. Anxiety and Stress, McGraw-Hill, New York, 1955.
18. Bierly, P.E.I., Kessler, E.H., and Christensen, E.W. "Organizational learning, knowledge and wisdom," Journal of Organizational Change Management (13:6), 2000, pp. 595-618.
19. Blais, M.R., Briere, N.M., Lachance, L., Riddle, A.S., and Vallerand, R.J. "The blais work motivation inventory," Revue Quebecoise de Psychologie (14), 1993, pp. 185-215.
20. Boles, M., Pelletier, B., and Lynch, W. "The relationship between health risks and work productivity," Journal of Occupational and Environmental Medicine (46:7), 2004, pp. 737-745.
21. Bond, F.W., and Flaxman, P.E. "The ability of psychological flexibility and job control to predict learning, job performance, and mental health," Journal of Organizational Behavior Management (26:1-2ov), 2006, pp. 113-130.
22. Bond, T., Galinsky, E., and Swanberg, J.E. The 1997 National Study of the Changing Workforce, Families and Work Institute, New York, 1998.
23. Bourbonnais, R., Brisson, C., Moisan, J., and Vezina, M. "Job strain and psychological distress in white-collar workers," Scandinavian Journal of Work, Environment & Health (22:2), 1996, pp. 139-145.
24. Breaugh, J.A. "The work autonomy scales: Validity evidence," Human Relations (42), 1985, pp. 1033-1056.
25. Brown, M.M. "An exploratory study of job satisfaction and work motivation of a selected group of information technology consultant in the Delaware valley," unpublished Doctoral Dissertation, Wilmington College, United States, 2002.
26. Brown, P., Green, A., and Lauder, H. High skills: Globalisation, competitiveness and skill formation, Oxford University Press, Oxford, 2001.
27. Burke, R.J., and Greenglass, E. "A longitudinal study of psychological burnout in teachers," Human Relations (48:2), 1995, pp. 187-203.
28. Burke, R.J., Shearer, J., and Deszca, G. "Burnout among men and women in police work: An evaluation of the cherniss model," Journal of Health and Human Resources Administration (7:2), 1984, pp. 162-188.
29. Carayon, P. "A longitudinal test of Karasek's job strain model among office workers," Work & Stress (7:4), 1993, pp. 299-314.
30. Carte, T.A., and Russell, C.J. "In pursuit of moderation: Nine common errors and their solutions," MIS Quarterly (27:3), 2003, pp. 479-502.
31. Carver, C.S., and Scheier, M.F. Attention and Self-Regulation, Springer-Verlag, New York, NY, 1981.
32. Chin, W.W. "The partial least squares approach to structural equation model," In Modern Methods for Business Research, G. A. Marcoulides (ed.) Lawrence Erlbaum Associates, Mahwah, NJ., 1998, pp. 295-336.
33. Chin, W.W. PLS-Graph Manual Version 2.7, University of Calgary, Calgary, AB., 1994.
34. Chin, W.W., Marcolin, B.L., and Newsted, P.R. "A partial least squares latent variable modeling approach for measuring interaction effects: Results from a monte carlo simulation study and an electronic-mail emotion/adoption study," Information Systems Research (14:2), 2003, pp. 189-218.
35. Cohen, A., and Hudecek, N. "Organizational commitment-turnover relationship across occupational groups," Group & Organization Management (18:2), 1993, pp. 188-213.
36. Cohen, J. Statistical Power Analysis for the Behavioral Sciences, Lawrence Erlbaum, Mahwah, NJ, 1988.
37. Cougar, J.D., and Zawacki, R.A. Motivating and Managing Computer Personnel, John Wiley and Sons, New York, 1980.
38. Couger, J.D., Burns, J., Dengate, G., Farn, C.K., Ma, L.M., J., Tompkins, H.K., and Weber, R. "A study of motivation of Asia-Pacific programmer/analysts versus those in the United States," Asia-Pacific Journal of Information Management (1), 1992, pp. 3-17.
39. Couger, J.D., Zawacki, R.A., and Oppermann, E.B. "Motivation levels of MIS managers versus those of their employees," MIS Quarterly (3:3), 1979, pp. 47-49.
40. Cribbin, J.J. Effective Managerial Leadership, New York: American Management Association Inc, 1972.
41. Cropanzano, R., Rupp, D.E., and Byrne, Z.S. "The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors," Journal of Applied Psychology (88:1), 2003, pp. 160-169.
42. Daniels, K., and Harris, C. "A daily diary study of coping in the context of the job demands-control-support model," Journal of Vocational Behavior (66), 2005, pp. 219-237.
43. De Jonge, J., and Kompier, M.A.J. "A critical examination of the demand-control-support model from a work psychological perspective," International Journal of Stress Management (4), 1997, pp. 235-258.
44. De Jonge, J., Dollard, M.F., Dormann, C., Le Blanc, P.M., and Houtman, I.L.D. "The demand-control model: Specific demands, specific control, and well-defined groups," International Journal of Stress Management (7:4), 2000, pp. 269-287.
45. Deci, E.L., and Ryan, R.M. "A motivational approach to self: Integration of personality," In Nebraska Symposium on Motivation: Vol. 38. Perspectives in Motivation, R. Dienstbier (ed.) University of Nebraska Press, Lincoln, NE, 1991, pp. 237-288.
46. Deci, E.L., and Ryan, R.M. Intrinsic Motivation and Self-determination in Human Behavior, Plenum, New York, 1985.
47. Deci, E.L., Connell, J.P., and Ryan, R.M. "Self-determination in a work organization," Journal of Applied Psychology (74), 1989, pp. 580-590.
48. Densten, I.L. "Re-thinking burnout," Journal of Organizational Behavior (22:8), 2001, pp. 833-847.
49. Dittrich, J.E., Daniel Couger, J., and Zawacki, R.A. "Perceptions of equity, job satisfaction, and intention to quit among data processing personnel," Information & Management (9:2), 1985, pp. 67-75.
50. Dollard, M.F., and Winefield, A.H. "A test of the demand-control/support model of work stress in correctional officers," Journal of Occupational Health Psychology (3:3), 1998, pp. 243-264.
51. Dweck, C.S., and Leggett, E.L. "A social cognitive approach to motivation and personality," Psychological Review (95:2), 1988, pp. 256-273.
52. Dwyer, D.J., and Ganster, D.C. "The effects of job demands and control on employee attendance and satisfaction," Journal of Organizational Behavior (12:7), 1991, pp. 595-608.
53. Eby, L.T., Freeman, D.M., Rush, M.C., and Lance, C.E. "Motivational bases of affective organizational commitment: A partial test of an integrative theoretical model," Journal of Occupational and Organizational Psychology (72), 1999, pp. 463-483.
54. Ferratt, T.W., and Short, L.E. "Are information systems people different? An investigation of how they are and should be managed," MIS Quarterly (12:3), 1988, pp. 427-443.
55. Firth, H., and Britton, P. "'Burnout', absence and turnover amongst British nursing staff," Journal of Occupational Psychology (62:1), 1989, pp. 55-59.
56. Fischer, A. "Is your career killing you?" Data Communications (27:2), 1998, pp. 52-64.
57. Fletcher, B.C., and Jones, F. "A refutation of Karasek's demand-discretion model of occupational stress with a range of dependent measures.," Journal of Organizational Behavior (14:4), 1993, pp. 319-330.
58. Fornell, C., and Larcker, D. "Evaluating structural equation models with unobservable variables and measurement error," Journal of Marketing Research (18:3), 1981, pp. 39-50.
59. Fox, M.L., Dwyer, D.J., and Ganster, D.C. "Effects of stressful job demands and control on physiological and attitudinal outcomes in a hospital setting," Academy of Management Journal (36), 1993, pp. 289-318.
60. Freeman, P., and Aspray, W. "The Supply of Information Technology Workers in the United States," Computing Research Association, 1999.
61. Frese, M., and Zapf, D. "Action as the core of work psychology: A German approach," In Handbook of Industrial and Organizational Psychology, H. C. Triandis, M. D. Dunnette and J. M. Hough (eds.), Consulting Psychologists, Palo Alto, CA, 1994,
62. Gallivan, M. "Examining gender differences in IT professionals' perceptions of job stress in response to technological change," Proceedings of the Proceedings of the 2003 SIGMIS conference on Computer personnel research, Philadelphia, Pennsylvania, 2003, pp. 10-23.
63. Ganster, D.C. Measurement of Worker Control. Final Report to the National Institute of Occupational Safety and Health, National Institute of Occupational Safety and Health, Cincinnati: OH, 1989.
64. Ganster, D.C., and Fusilier, M.R. "Control in the workplace," In International Review of Industrial and Organizational Psychology, C. L. Cooper and I. Robertson (eds.), Wiley, Chichester, England, 1989.
65. Garner, R. "Gimme some respect!" Computerworld (31:21), 1997, pp. 86-89.
66. Gefen, D., Straub, D., and Boudreau, M.-C. "Structural equation modeling and regression: Guidelines for research practice," Communications of the AIS (4:7), 2000, pp. 1-77.
67. Goldstein, D.K. "The effects of task differences on the work satisfaction, job characteristics, and role perceptions of programmer/analysts," Journal of Management Information Systems (6:1), 1989, pp. 41-58.
68. Goldstein, D.K., and Rockart, J.F. "An examination of work-related correlates of job satisfaction in programmer/analysts," MIS Quarterly (8:2), 1984, pp. 103-115.
69. Golembiewski, R.T., Lloyd, M., Scherb, K., and Munzenrider, R.F. "Burnout and mental health among plice officers," Journal of Public Administration Research and Theory (2:4), 1992, pp. 424-439.
70. Griffeth, R.W., Hom, P.W., and Gaertner, S. "A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium," Journal of Management (26:3), 2000, pp. 463-488.
71. Hackman, J.R., and Oldham, G.R. "The development of the job diagnostic survey," Journal of Applied Psychology (60), 1975, pp. 159-170.
72. Hackman, J.R., and Oldham, G.R. Work Redesign, Reading: Addison-Wesley, 1980.
73. Hardwick, D., and Salaff, J. "Managing work-family boundaries: How do teleworkers make it work?" Proceedings of the Academic Conference Series on Work and Family Business and Professional Women's Foundation and the Community, Families & Work Program, Orlando, FL, 2003.
74. Harigopal, K., and Kumar, R.R. "Company satisfaction among managers: A prediction," Managerial Psychology (3), 1982, pp. 69-75.
75. Harkins, S.G., and Petty, R.E. "Effects of task difficulty and task uniqueness on social loafing," Journal of Personality and Social Psychology (43:6), 1982, pp. 1214-1229.
76. Hayes, F. "Labor storage is real," Computer World (32:5), 1998, pp. 8.
77. Hobfoll, S.E. "Conservation of resources: A new attempt at conceptualizing stress," American Psychologist (44), 1989, pp. 513-524.
78. Hocky, G.R.J. "Work environments and performance," In An Introduction to Work and Organizational Psychology: A European Perspective, N. Chmiel (ed.) Oxford: Black-well Publishers, 2000, pp. 206-230.
79. Holman, D.J., and Wall, T.D. "Work characteristics, learning-related outcomes, and strain: A test of competing direct effects, mediated, and moderated models," Journal of Occupational Health Psychology (7:4), 2002, pp. 283-301.
80. Hom, P.W., Caranikas-Walker, F., Prussia, G.E., and Griffeth, R.W. "A meta-analytical structural equations analysis of a model of employee turnover," Journal of Applied Psychology (77:6), 1992, pp. 890-909.
81. Hoppock, R. Job Satisfaction, New York: Harper & Brother, 1935.
82. Hulland, J. "Use of partial lest squares (PLS) in strategic management research: A review of four recent studies," Strategic Management Journal (20), 1999, pp. 195-204.
83. Hurrell, J.J., and McLaney "Control, job demands and job satisfaction," In Job Control and Worker Health, S. L. Sauter, J. J. Hurrell and C. L. Cooper (eds.), Wiley, Chichester, England, 1989, pp. 97-103.
84. Igbaria, M., and Baroudi, J.J. "The impact of job performance evaluations on career advancement prospects: An examination of gender differences in the is workplace," MIS Quarterly (19:1), 1995, pp. 107-123.
85. Igbaria, M., and Greenhaus, J.H. "Determinants of MIS employees' turnover intentions: A structural equational model," Communications of the ACM (35:2), 1992, pp. 35-49.
86. Igbaria, M., and Guimaraes, T. "Antecedents and consequences of job satisfaction among information center employees," Journal of Management Information Systems (9:4), 1993, pp. 145-174.
87. Igbaria, M., and Guimaraes, T. "Determinants of turnover intentions: Comparing IC and IT personnel," Information Systems Research (3:3), 1992, pp. 409-430.
88. Igbaria, M., and Guimaraes, T. "Exploring differences in employee turnover intentions and its determinants among telecommuters and non-telecommuters," Journal of Management Information Systems (16:1), 1999, pp. 147-164.
89. Igbaria, M., and Siegel, S.R. "The reasons for turnover among information systems personnel," Information and Management (23:6), 1992, pp. 321-331.
90. Ilardi, B.C., Leone, D., Kasser, T., and Ryan, R.M. "Employee and supervisor ratings of motivation: Main effects and discrepancies associated with job satisfaction and adjustment in a factory setting," Journal of Applied Social Psychology (23), 1993, pp. 1789-1805.
91. Imparato, N., and Harari, O. Jumping the curve: Innovation and strategic choice in an age of transition, Jossey-Bass, San Francisco, CA, 1994.
92. Ironson, G.H., Smith, P.C., Brannick, M.T., Gibson, W.M., and Paul, K.B. "Construction of a job in general scale: A comparison of global, composite, and specific measures," Journal of Applied Psychology (74:2), 1989, pp. 193-200.
93. Isaacs, N. "Does industry matter in IT careers?" InfoWorld (21:10), 1999, pp. 89.
94. ITAA "Bouncing back: jobs, skills and the continuing demand for IT workers," Information Technology Association of America (ITAA), 2002.
95. ITAA "Help wanted: the IT workforce gap at the turn of the century," Information Technology Association of America (ITAA), 1998.
96. Ivancevich, J.M., Napier, H.A., and Wetherbe, J.C. "Occupational stress, attitudes, and health problems in the information systems professional," Communications of the ACM (26:10), 1983, pp. 800-806.
97. Jaccard, J., Turrisi, R., and Wan, C.K. Interaction Effects in Multiple Regression, Sage, Newbury Park, CA, 1990.
98. Jackson, P.R., Wall, T.D., Martin, R., and Davids, K. "New measures of job control, cognitive demand, and production responsibility," Journal of Applied Psychology (78:5), 1993, pp. 753-762.
99. Jackson, S.E., Schwab, R.L., and Schuler, R.S. "Toward an understanding of the burnout phenomenon," Journal of Applied Psychology (71:4), 1986, pp. 630-640.
100. Jackson, S.E., Turner, J.A., and Brief, A.P. "Correlates of burnout among public service lawyers," Journal of Occupational Behavior (8:4), 1987, pp. 339-349.
101. James, G. "Wanna keep your IT pros? Cut the management bull," Computerworld (34:17), 2000, pp. 38.
102. Jiang, J.J., and Klein, G. "A discrepancy model of information system personnel turnover," Journal of Management Information Systems (19:2), 2002, pp. 249-272.
103. Joreskog, K.G., and Yang, F. "Nonlinear structural equation models: The Kenny-Judd model with interaction effects," In Advanced Structural Equation Modeling: Issues and Techniques, G. A. Marcoulides and R. E. Schumacker (eds.), Lawrence Erlbaum, Mahwah, NJ, 1996, pp. 4-56.
104. Joseph, D., Kok-Yee, N., Koh, C., and Soon, A. "Turnover of information technology professionals: A narrative review, meta-analytic structural equation modeling, and model development," MIS Quarterly (31:3), 2007, pp. 547-577.
105. Kaldenberg, D.O., and Becker, B.W. "Workload and psychological strain: A test of the French, Rogers, and Cobb Hypothesis," Journal of Organizational Behavior (13), 1992, pp. 617-624.
106. Kalimo, R., and Toppinen, S. "Burnout in computer professionals," Proceedings of the Work, Stress and Health '95: Creating Healthier Workplaces, Washington, DC, 1995.
107. Kanter, R.M. "Thriving locally in the global economy," Harvard Business Review (81:8), 2003, pp. 119-127.
108. Karasek, R.A. "Control in the workplace and its health-related aspect," In Job Control and Worker Health, S. Sauter, J. J. Hurrell and C. Cooper (eds.), Wiley, Chichester, UK, 1989, pp. 129-160.
109. Karasek, R.A. "Job demands, job decision latitude, and mental strain: Implications for job redesign," Administrative Science Quarterly (24), 1979, pp. 285-308.
110. Karasek, R.A., and Theorell, T. Healthy Work: Stress, Productivity, and the Reconstruction of Working Life, Basic Books, New York, 1990.
111. Keaveney, S.M., and Nelson, J.E. "Coping with organizational role stress: Intrinsic motivational orientation, perceived role benefits, and psychological withdrawal," Journal of the Academy of Marketing Science (21), 1993, pp. 113-124.
112. Kenny, D.A., and Judd, C.M. "Estimating the nonlinear and interactive effects of latent variables," Psychological Bulletin (96:1), 1984, pp. 201-210.
113. Kim, S., and Wright, B.E. "IT employee work exhaustion," Review of Public Personnel Administration (27:2), 2007, pp. 147-170.
114. King, J. "Stress rattles help desks," Computerworld (29:11), 1995, pp. 16.
115. Kushnir, T., and Melamed, S. "Work-load, perceived control and psychological distress in type A/B industrial workers," Journal of Organizational Behavior (12:2), 1991, pp. 155-168.
116. Kwakman, K. "Work stress and work-based learning in secondary education: Testing the Karasek model.," Human Resource Development International (4:4), 2001, pp. 487-501.
117. Landsbergis, P.A. "Occupational stress among health care workers: A test of the job demands-control model," Journal of Organizational Behavior (9:3), 1988, pp. 217-239.
118. Lazarus, R.S., and Folkman, S. Stress, Appraisal and Coping, Springer, New York, 1984.
119. Lee, P.C.B. "The impact of role variables on turnover intentions of information technology professionals: An examination of moderating effects," Proceedings of the Seventh Americans Conference on Information Systems, 2001, pp. 1483-1489.
120. Lee, P.C.B. "Turnover of information technology professionals: A contextual model," Accounting, Management and Information Technologies (10:2), 2000, pp. 101-124.
121. Lee, R., and Ashforth, B.E. "A further examination of managerial burnout: Toward an integrated model," Journal of Organizational Behavior (14), 1993, pp. 3-20.
122. Lee, R.T., and Ashforth, B.E. "A meta-analytic examination of the correlates of the three dimensions of job burnout," Journal of Applied Psychology (81:2), 1996, pp. 123-133.
123. Lee, R.T., and Ashforth, B.E. "Work-unit structure and processes and job-related stressors as predictors of managerial burnout," Journal of Applied Social Psychology (21:22), 1991, pp. 1831-1847.
124. Lee, T.W., and Mitchell, T.R. "An alternative approach: The unfolding model of voluntary employee turnover," Academy of Management Review (19:1), 1994, pp. 51-89.
125. Lee, T.W., Mitchell, T.R., Holtom, B.C., McDaneil, L.S., and Hill, J.W. "The unfolding model of voluntary turnover: A replication and extension," Academy of Management Journal (42:4), 1999, pp. 450-462.
126. Lee, T.W., Mitchell, T.R., Wise, L., and Fireman, S. "An unfolding model of voluntary employee turnover," Academy of Management Journal (39:1), 1996, pp. 5-36.
127. Leiter, M.P. "Coping patterns as predictors of burnout: The function of control and escapist coping," Journal of Occupational Behavior (12), 1991, pp. 123-144.
128. Leiter, M.P., and Maslach, C. "The impact of interpersonal environment on burnout and organizational commitment," Journal of Organizational Behavior (9:4), 1988, pp. 297-308.
129. Leiter, M.P., and Schaufei, W.B. "Consistency of the burnout construct across occupations," Anxiety, Stress, and Coping (9), 1996, pp. 229-243.
130. Leonard-Barton, D., and Deschamps, I. "Managerial influence on the implementation of new technology," Management Science (34:10), 1988, pp. 1252-1265.
131. Levi, L. Stress and Distress in Response to Psychosocial Stimuli. Laboratory and Real Life Studies of Sympathoadrenomedullary and Related Reactions, Pergamon Press, Oxford, UK, 1972.
132. Li, E.Y., and Shani, A.B. "Stress dynamics of information systems managers: A contingency model," Journal of Management Information Systems (7:4), 1991, pp. 107-130.
133. Lim, V.K.G., and Teo, T.S.H. "Gender differences in ocupational stress and coping strategies among IT personnel," Women in Management Review (11:1), 1996, pp. 20-28.
134. Lim, V.K.G., and Teo, T.S.H. "Occupational stress and IT personnel in Singapore: Factorial dimensions and differential effects," International Journal of Information Management (19), 1999, pp. 277-291.
135. Locke, E.A. "The nature and consequences of job satisfaction," In Handbook of Industrial and Organizational Psychology, M. D. Dunnette (ed.) Rand McNally, Chicago, 1976, pp. 1297-1353.
136. Löhmoller, J. Latent Variable Path Modelling with Partial Least Squares, Physica-Verlag, Heidelberg, 1989.
137. Maierhofer, N.I., Kabanoff, B., and Griffin, M.A. "The influence of values in organizations: Linking values and outcomes at multiple levels of analysis," International Review of Industrial and Organizational Psychology (17), 2002, pp. 217-263.
138. March, J., and Simon, H.A. Organizations, Wiley, New York, 1958.
139. Maslach, C., and Jackson, S.E. "Burnout in organizational settings," In Applied Social Psychology Annual: Applications in Organizational Settings, 5, Sage, Beverly Hills, CA, 1984, pp. 133-153.
140. Maslach, C., and Jackson, S.E. "The measurement of experienced burnout," Journal of Occupational Behavior (2), 1981, pp. 99-115.
141. Maslach, C., and Jackson, S.E. Maslach Burnout Inventory Manual, Consulting Psychologists Press, Palo Alto, CA, 1986.
142. Maslach, C., Schaufeli, W.B., and Leiter, M.P. "Job burnout," Annual Review of Psychology (52:1), 2001, pp. 397-422.
143. Mateyaschuk, J. "Pay up," InformationWeek (731), 1999, pp. 46-58.
144. Maudgalya, T., Wallace, S., Daraiseh, N., and Salem, S. "Workplace stress factors and 'burnout' among information technology professionals: A systematic review," Theoretical Issues in Ergonomics Science (7:3), 2006, pp. 285-297.
145. McGee, M.K. "Burnout!" Information Week (March 4), 1996, pp. 34-40.
146. McGee, M.K., Khirallah, D.R., and Lodge, M. "Backlash," Information Week (September 25), 2000, pp. 50-56.
147. Melamed, S., Kushnir, T., and Meir, E.I. "Attenuating the impact of job demands: Additive and interactive effects of perceived control and social support," Journal of Vocational Behavior (39:1), 1991, pp. 40-53.
148. Merllie, D., and Paoli, P. Ten Years of Working Conditions in the European Union, European Foundation for the Improvement of Living and Working Conditions, Dublin, 2001.
149. Messick, S. "Test validity and the ethics of assessment," American Psychologist (35:11), 1980, pp. 1012-1027.
150. Mikkelsen, A., Ogaard, T., and Lovrich, N. "Modeling the effects of organizational setting and individual coping style on employees subjective health, job satisfaction and commitment," Public Administration Quarterly (24:3), 2000, pp. 371-397.
151. Mitchell, T.R., and Lee, T.W. "The unfolding model of voluntary turnover and job embeddedness: Foundations for a comprehensive theory of attachment," In Research in Organizational Behavior, B. M. Staw (ed.) JAI Press, Greenwich, CT, 2001, pp. 189-246.
152. Mitchell, T.R., Holtom, B.C., Lee, T.W., Sablynski, C.J., and Erez, M. "Why people stay: Using job embeddedness to predict voluntary turnover," Academy of Management Journal (44:6), 2001, pp. 1102-1121.
153. Mobley, W.H. "Intermediate linkages in the relationship between job satisfaction and employee turnover," Journal of Applied Psychology (62:2), 1977, pp. 237-240.
154. Mobley, W.H., Griffeth, R.W., Hand, H.H., and Meglino, B.M. "Review and conceptual analysis of the employee turnover process," Psychological Bulletin (86), 1979, pp. 493-522.
155. Mobley, W.H., Horner, S.O., and Hollingsworth, A.T. "An evaluation of precursors of hospital employee turnover," Journal of Applied Psychology (63:4), 1978, pp. 408-414.
156. Moore, J.E. "One road to turnover: An examination of work exhaustion in technology professionals," MIS Quarterly (24:1), 2000a, pp. 141-168.
157. Moore, J.E. "Why is this happening? A causal attribution approach to work exhaustion consequences," Academy of Management Review (25:2), 2000b, pp. 335-349.
158. Morrison, D.L., Dunne, M.P., Fitzgerald, R., and Cloghan, D. "Job design and levels of physical and mental strain among Australian prison officers," Work & Stress (6), 1992, pp. 13-31.
159. Morrison, D.L., Upton, D.M., and Cordery, J. "The role of supervisor behavior in facilitating opportunities for skill development and utilization," Human Factors and Ergonomics in Manufacturing (9), 1999, pp. 46-67.
160. Mullarkey, S., Jackson, P.R., Wall, T.D., Wilson, J.R., and Grey-Taylor, S.M. "The impact of technology characteristics and job control on worker mental health," Journal of Organizational Behavior (18:5), 1997, pp. 471-489.
161. Niedermann, F., and Summer, M. "Decision paths affecting turnover among information technology professionals," Proceedings of the Proceedings of the 2003 ACM SIGMIS CPR Conference, Philadelphia, PE, USA., 2003.
162. Noe, R.A. "Trainees' attributes and attitudes: Neglected influences on training effectiveness," Academy of Management Review (11:4), 1986, pp. 736-749.
163. Noe, R.A., and Wilk, S.L. "Investigation of the factors that influence employees' participation in development activities," Journal of Applied Psychology (78:2), 1993, pp. 291-302.
164. Okpara, J.O. "Personal characteristics as predictors of job satisfaction: An exploratory study of IT managers in a developing economy," Information Technology & People (17:3), 2004, pp. 327-338.
165. Parker, S.K., and Sprigg, C.A. "Minimizing strain and maximizing learning: The role of job demands, job control, and proactive personality," Journal of Applied Psychology (84:6), 1999, pp. 925-939.
166. Parker, S.K., and Wall, T.D. "Job Design and Modern Manufacturing," In Psychology and Work, P. Warr (ed.) Penguin Books, London, 1996.
167. Parkes, K.R. "Locus of control as moderator: An explanation for additive versus interactive findings in the," British Journal of Psychology (82:3), 1991, pp. 291-312.
168. Paulsson, K., and Sundin, L. "Learning at work - a combination of experience based learning and theoretical education," Behaviour & Information Technology (19:3), 2000, pp. 181-188.
169. Payne, R., and Fletcher, B.C. "Job demands, supports, and constraints as predictors of psychological strain among school teachers," Journal of Vocational Behavior (22:2), 1983, pp. 136-147.
170. Pedrabissi, L., and Santinello, M. "Motivations are professional stress in a sample of teachers: Comparison of two indicators of professional doctors," Revue Europeenne de Psychologie Appliquee (41), 1991, pp. 137-142.
171. Pelletier, B., Boles, M., and Lynch, W. "Change in health risks and work productivity over time," Journal of Occupational and Environmental Medicine (77:2), 2004, pp. 193-216.
172. Perrewe, P.L., and Anthony, W.P. "Stress in a steel pipe mill: The impact of job demands, personal control, and employee age on somatic complaints," Journal of Social Behavior and Personality (5), 1990, pp. 77-90.
173. Perrewe, P.L., and Ganster, D.C. "The impact of job demands and behavioral control on experienced job stress," Journal of Organizational Behavior (10:3), 1989, pp. 213-229.
174. Pinder, C.C. Work Motivation in Organizational Behavior, Prentice-Hall, Upper Saddle River, NJ, 1998.
175. Pines, A., Aronson, E., and Kafry, D. Burnout: From Tedium to Personal Growth, The Free Press, New York, 1981.
176. Podsakoff, P.M., and Organ, D.W. "Self-reports in organizational research: Problems and prospects," Journal of Management (12:4), 1986, pp. 531-544.
177. Porter, L.W., and Steers, R.M. "Organizational, work, and personal factors in employee turnover and absenteeism," Psychological Bulletin (80:2), 1973, pp. 151-176.
178. Porter, L.W., Crampon, W.J., and Smith, E.J. "Organizational commitment and managerial turnover: A longitudinal study," Organizational Behavior and Human Performance (15:1), 1976, pp. 87-98.
179. Price, J.L. The Study of Turnover, Iowa State University Press, Ames, IA, 1977.
180. Reichheld, F.F. The Loyalty Effect, The Harvard Business School Press, Boston, MA, 1996.
181. Richer, S.F., Blanchard, C., and Vallerand, R.J. "A motivational model of work turnover," Journal of Applied Social Psychology (32:10), 2002, pp. 2089-2113.
182. Rush, M.C., Schoel, W.A., and Barnard, S.M. "Psychological resiliency in the public sector: "Hardiness" and pressure for change," Journal of Vocational Behavior (46), 1995, pp. 17-39.
183. Ryan, R.M., and Deci, E.L. "Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being," American Psychologist (55), 2000, pp. 68-78.
184. Scarpello, V., and Campbell, J.P. "Job satisfaction: Are all the parts there?" Personnel Psychology (36:3), 1983, pp. 577-600.
185. Schafer, M., and Picardi, C. 2003 IT staffing and compensation guide: Human capital management and best practices and trends, META Group, Stamford, CT, 2003.
186. Schaubroeck, J., and Merritt, D.E. "Divergent effects of job control on coping with work stressors: The key role of self-efficacy," Academy of Management Journal (40:3), 1997, pp. 738-754.
187. Schaufei, W.B., Leiter, M.P., and Kalimo, R. "The general burnout inventory: A self-report questionnaire to assess burnout at the workplace," Proceedings of the Work, Stress and Health '95: Creating Healthier Workplaces, Washington, DC, 1995.
188. Schnall, P.L., Landsbergis, P.A., and Baker, D. "Job strain and cardiovascular disease," Annual Review of Public Health (15), 1994, pp. 381-411.
189. Seal, F.E., and Knight, P.A. Industrial/Organizational Psychology: Science and Practice, Pacific Grove of California: Brooks/Cole, 1988.
190. Senge, P.M. The Fifth Discipline: The Art and Practice of the Learning Organization, Doubleday, New York, NY, 1990.
191. Sethi, V., and Barrier, T. "An examination of the correlates of burnout in information systems professionals," Information Resources Management Journal (12:3), 1999, pp. 5-13.
192. Sethi, V., Barrier, T., and King, R.C. "An examination of the correlates of burnout in information systems professionals," Information Resources Management Journal (12:3), 1999, pp. 5-13.
193. Singh, J., Goolsby, J.R., and Rhoads, G.K. "Behavioral and psychological consequences of boundary spanning burnout for customer service representatives," Journal of Marketing Research (31), 1994, pp. 558-569.
194. Smith, C.S., Tisak, J., Hahn, S.E., and Schmieder, R.A. "The measurement of job control," Journal of Organizational Behavior (18), 1997, pp. 225-237.
195. Smith, P.C., Kendall, L.M., and Hulin, C.C. The Measurement of Satisfaction in Work and Retirement, Rand-McNally, Chicago, IL, 1969.
196. Sonnentag, S., Brodbeck, F.C., Heinbokel, T., and Stolte, W. "Stress-burnout relationship in software development teams," Journal of Occupational and Organizational Psychology (67), 1994, pp. 327-412.
197. Sparks, K., and Cooper, C.L. "Occupational differences in the work-strain relationship: Towards the use of situation specific models," Journal of Occupational and Organizational Psychology (72), 1999, pp. 219-229.
198. Spector, P.E. "Interactive effects of perceived control and job stressors on affective reactions and health outcomes for clerical workers," Work & Stress (1), 1987, pp. 155-162.
199. Spector, P.E. Satisfaction: Application, Assessment, Causes, and Consequences, Sage Press, Thousand Oaks, CA, 1997.
200. Speier, C., and Venkatesh, V. "Thehidden minefields in the adoption of sales force automation technologies," Journal of Marketing (66:3), 2002, pp. 98-111.
201. Steenkamp, J.-B.E.M., Hofstede, F.T., and Wedel, M. "A cross-national investigation into the individual and national cultural antecedents of consumer innovativeness," Journal of Marketing (63:2), 1999, pp. 55-59.
202. Stipek, D.J. Motivation To Learn: From Theory to Practice, Allyn and Bacon, Needham Heights, MA, 1993.
203. Stokes, S.L., Jr. "A do-it-yourself education: IS professionals can manage change with a proactive approach to training," Computerworld (23:13), 1989, pp. 117.
204. Stone-Romero, E.F. "Moderator variables in research: A review and analysis of conceptual and methodological issues," Personnel and Human Resources Management (6), 1988, pp. 191-229.
205. Sugarman, B. "A learning-based approach to organizational change: Some results and guidelines," Organizational Dynamics (30:1), 2001, pp. 62-76.
206. Tan, M., and Igbaria, M. "Turnover and remuneration of information technology professionals in Singapore," Information & Management (26:4), 1994, pp. 219-229.
207. Taris, T.W., Kompier, M.A.J., and Pamela, L.P.a.D.C.G. "Job characteristics and learning behavior: Review and psychological mechanisms," In Research in Occupational Stress and Well Being, Vol. 4, JAI, 2004a, pp. 127-166.
208. Taris, T.W., Kompier, M.A.J., and Pamela, L.P.a.D.C.G. "Job characteristics and learning behavior: Review and psychological mechanisms," In Research in Occupational Stress and Well Being, 4, JAI, 2004b, pp. 127-166.
209. Taris, T.W., Kompier, M.A.J., De Lange, A.H., Schaufeli, W.B., and Schreurs, P.J. "Learning new behaviour patterns: a longitudinal test of Karasek's active learning hypothesis among Dutch teachers.," Work & Stress (17:1), 2003, pp. 1-20.
210. Terry, D.J., and Jimmieson, N.L. "Work control and employee well-being: A decade review," In International Review of Industrial and Organizational Psychology, C. L. Cooper and I. T. Robertson (eds.), John Wiley & Sons, 1999, pp. 95-148.
211. Tett, R.P., and Meyer, J.P. "Job satisfaction, organizational commitment, turnover intention, and turnover: Path analyses based on meta-analytic findings," Personnel Psychology (46:2), 1993, pp. 259-293.
212. Thatcher, J.B., and Stepina, L.P. "Information technology worker turnover: Integrative model and empirical test," Proceedings of the the 22nd International Conference on Information Systems, New Orleans, LA, 2001, pp. 285-288.
213. Thatcher, J.B., Liu, Y., Stepina, L.P., Goodman, J.M., and Treadway, D.C. "IT worker turnover: An empirical examination of intrinsic motivation," Database for Advances in Information Systems (37:2/3), 2006, pp. 133-146.
214. Thatcher, J.B., Stepina, L.P., and Boyle, R.J. "Turnover of information technology workers: Examining empirically the influence of attitudes, job characteristics, and external markets," Journal of Management Information Systems (19:3), 2002, pp. 231-261.
215. Thong, J.Y.L., and Yap, C.-S. "Information systems and occupational stress: A theoretical framework," Omega (28), 2000, pp. 681-692.
216. Tsai, P.C.-F., Yen, Y.-F., Huang, L.-C., and Huang, I.-C. "A study on motivating employees' learning commitment in the post-downsizing era: Job satisfaction perspective," Journal of World Business (42:2), 2007, pp. 157-169.
217. Vallerand, R.J. "Toward a hierarchical model of intrinsic and extrinsic motivaion," In Advances in Experimental Social Psychology, M. P. Zanna (ed.) 29, New York: Academic Press, 1997, pp. 271-360.
218. Vallerand, R.J., Fortier, M.S., and Guay, F. "Self-determination and persistence in a real-life setting: Toward a motivational model of high school dropout," Journal of Personality and Social Psychology (72), 1997, pp. 1161-1176.
219. Van der Doef, M.P., and Maes, S. "The job demand-control (-support) model and psychological well-being: A review of 20 years of empirical research," Work & Stress (13:2), 1999, pp. 87-114.
220. Van Mierlo, H., and Rutte, C.G. "Autonomous teamwork and psychological well-being," European Journal of Work & Organizational Psychology (10:3), 2001, pp. 291-301.
221. Van Yperen, N.W., and Hagedoorn, M. "Do high job demands increase intrinsic motivation or fatigue or both? The role of job control and job social support," Academy of Management Journal (46:3), 2003, pp. 339-348.
222. Vowler, J. "Under pressure? A survey of senior IT managers," Computer Weekly (19), 1995, pp. 32-33.
223. Wall, T.D., Jackson, P.R., Mullarkey, S., and Parker, S.K. "The demands-control model of job strain: A more specific test.," Journal of Occupational & Organizational Psychology (69:2), 1996, pp. 153-166.
224. Wall, T.D., Wood, S.J., and Leach, D.J. "Empowerment and performance," In International Review of Industrial and Organizational Psychology, C. L. Cooper and I. T. Robertson (eds.), 19, Chichester: Wiley, 2004, pp. 1-46.
225. Wallgren, L.G., and Hanse, J.J. "Job characteristics, motivators and stress among information technology consultants: A structural equation modeling approach," International Journal of Industrial Ergonomics (37:1), 2007, pp. 51-59.
226. Walsh, J.P., Ashford, S.J., and Hill, T.E. "Feedback obstruction: The influence of the information environment on employee turnover intentions," Human Relations (38), 1985, pp. 23-46.
227. Weiss, H.M., and Cropazano, R. "Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work," In Research in Organizational Behavior, B. M. Staw and L. L. Cummings (eds.), 18, JAI, Greenwich, CT, 1996, pp. 1-74.
228. Weiss, M. "Effects of work stress and social support on information systems managers," MIS Quarterly (7:1), 1983, pp. 29-43.
229. Wolpin, J., Burke, R.J., and Greenglass, E.R. "Is job satisfaction an antecedent or a consequence of psychological burnout?" Human Relations (44:2), 1991, pp. 193-209.
230. Woodruff, C. "Data processing people-are they really different?" Information and Management (3), 1980, pp. 133-139.
231. Wright, T.A., and Cropanzano, R. "Emotional exhaustion as a predictor of job performance and voluntary turnover," Journal of Applied Psychology (83), 1998, pp. 486-493.
232. Wynekoop, J.L., and Walz, D.B. "Revisting the perennial question: are IS people different?" The DATABASE for Advances in Information Systems (29), 1998, pp. 62-72.
233. Xie, J.L. "Karasek's model in the People's Republic of China: Effects of job demands, control, and individual differences," Academy of Management Journal (39:6), 1996, pp. 1594-1618.
234. Yang Jonson, F. "Modeling interaction and nonlinear effects: A step-by step lisrel example," In Interaction and Nonlinear Effects in Structural Equation Modeling, R. E. Schumacker and G. A. Marcoulides (eds.), Lawrence Erlbaum Associates, Mahwah, NJ, 1998, pp. 17-42.
235. Zawacki, R.A. "Key issues in human resources management," Information Systems Management (10:1), 1993, pp. 72-75. |