參考文獻 |
一、中文部份
1. 吳思華,「合作競爭大未來推薦序」,麥格羅希爾出版社,民國86年。
2. 陳順宇,「多變量分析」,台北市:華泰,民國87年。
3. 蘇義雄,物流整合架構與管理趨勢,海峽兩岸都市交通學術研討會論文集,臺北市交通安全促進會,民國89年。
二、英文部分
1. Abe, M. and Nelson, J., Control Mechanisms, Supplier Performance, and Relationship Quality in an Electronics Supply Chain. American Marketing Association, 2002, 13, 289.
2. Ambler, T. and Styles, C., The Future of Relational Research in International Marketing: Constructs and Conduits. International Marketing Review, 2000, 17, 492.
3. Anderson, D.L., Britt, F.F. and Favre, D.J., The Best of Supply Chain Management Review: The 7 Principles of Supply Chain Management. Supply Chain Management Review, 2007, 11, 57.
4. Anderson, E. and Weitz, B., Industrial Purchasing: An Empirical Exploration of the Buyclass Framework. Journal of Marketing. 1987, 51, 71.
5. Anderson, E., Lodish, L. and Weitz, B., Resource Allocation Behavior in Conventional Channels. Journal of Marketing Research, 1987, 24, 85-97
6. Anderson, J.C. and Narus, J.A., A Model of Distributor Firm and Manufacturer Firm Working partnerships. Journal of Marketing, 1990, 54, 42–58.
7. Anderson, M.G. and Katz, P.B., Strategic Sourcing. International Journal of Logistics Management, 1998, 1-13.
8. Breyfogle, F.W., Cupello, J.M. and Meadows, B., Managing Six Sigma. John Wiley & Sons, New York, 2001.
9. Carbone, J., Midmarket EMS Provider Offers Custom Supply Chain Solutions to OEMs. Purchasing, 2007, 136, 44.
10. Carr, A.S. and Pearson, J.N., Strategically Managed Buyer-Supplier Relationships and Performance Outcomes. Journal of Operations Management. 1999, 17, 497.
11. Carter, J.R., and Ellram, L.M. The Impact of Interorganizational Alliances in Improving Supplier Quality. International Journal of Physical Distribution & Logistics Management, 1994, 24, 15.
12. Chen, I.J. and Paulraj, A., Towards a Theory of Supply Chain Management: The Construct and Measurements. Journal of Operations Management, 2004, b, 119-150.
13. Chen, I.J. and Paulraj, A., Strategic Buyer-Supplier Relationships, Information Technology and External Logistics Integration. Journal of Supply Chain Management, 2007, 43, 2.
14. Choi, T.Y. and Eboch, K., The TQM Paradox: Relations among TQM Practices, Plant Performance, and Customer Satisfaction. Journal of Operations Management, 1998, 17, 59–75.
15. Cox, Jr., T., Toward the Measurement of Manufacturing Flexibility. Production and Inventory Management Journal, 1989, First Quarter, 68-72.
16. Crosby, L.A., Evans, K.R. and Cowles, D., Relationship Quality in Services Selling: An Interpersonal Influence Perspective. Journal of Marketing. 1990, 54, 68.
17. Cummings, T., Transorganizational Development. Research in Organizational Behavior, 1984, 6,367-422.
18. Das, A., Handfield, R.B., Calantone, R.J. and Ghosh, S., A Contingent View of Quality Management--The Impact of International Competition on Quality. Decision Sciences, 2000, 31, 649.
19. Devlin, G. and Bleackley, M., Strategic Alliances—Guidelines for Success. Long Range Planning, 1988, 21, 18-23
20. Dixon, J.R., Measuring Manufacturing Flexibility: An Empirical Investigation. European Journal of Operational Research, 1992, 60, 131-143.
21. Driscoll, J., Trust and Participation in Organizational Decision Making as Predictors of Satisfaction. Academy of Management Journal, 1978, 21, 44-56.
22. Evans, J.R. and Dean, J.W., Excellence Making Quality Work in Your Company. South-Western College Publishing, 2000, 14, 122.
23. Fisher, M.L., What Is The Right Supply Chain for Your Product? Harvard Business Review,1997, March/April, 105–116.
24. Fynes, B. and Voss, C., A Path Analytic Model of Quality Practices, Quality Performance and Business Performance. Production and Operations Management, 2001, 10, 494–513.
25. Gabarino, E. and Johnson, M.S. The Different Roles of Satisfaction, Trust and Commitment in Customer Relationships. Journal of Marketing, 1999, 63, 70-87.
26. Ganesan, S., Determinants of Long-Term Orientation in Buyer-Seller Relationships. Journal of Marketing, 1994, 58, 1.
Kumar, N., and Scheer, L.K. and Steenkamp, J.E.M., The Effects of Supplier Fairness on Vulnerable Resellers. Journal of Marketing Research, 1995, 32, 54.
27. Gatignon, H., Competition as a Moderator of the Effect of Advertising on Sales. Journal of Marketing Research, 1984, 21, 387.
28. Grewal, R. and Tansuhaj, P., Building Organizational Capabilities for Managing Economic Crisis: The Role of Market Orientation and Strategic Flexibility. Journal of Marketing, 2001, 65, 67.
29. Guetzkow, H., Communications in Organizations. Handbook of Organizations, 1997, 534-573.
30. Guiffrida, A.L. and Nagi, R., Economics of Managerial Neglect in Supply Chain Delivery Performance. The Engineering Economist. 2006, 51, 1.
31. Guimaraes, T., Cook, D. and Natarajan, N., Exploring the Importance of Business Clockspeed as a Moderator for Determinants of Supplier Network Performance. Decision Sciences, 2002, 33, 629.
32. Gummesson, E., The New Marketing—Developing Long-Term Interactive Relationships. Long Rang Planning, 1987, 20, 10
33. Gunasekaren, A.C., Patel, C. and Tirtiroglu, E., Performance Measures and Metrics in the Supply Chain Environment. International Journal of Operations and Production Management, 2001, 21, 71-87.
34. Gunasekaran, A. and Ngai, E.W.T., Knowledge Management in 21st Century Manufacturing. International Journal of Production Research, 2007, 45, 2391.
35. Gupta, A.K. and Govindrajan, V., Knowledge Flows and the Structure of Control within Multinational Corporations. Acad. Manage. Rev, 1991, 16, 768–792.
36. Gupta, Y.P. and Somers, T.M., Business Strategy, Manufacturing Flexibility, and Organizational Performance Relationships: A Path Analysis Approach. Production and Operation Management, 1996, 5, 204-233.
37. Heide, J.B. and John, G., Do Norms Matter in Marketing Relationships? Journal of Marketing , 1992, 58, 32–44.
38. Heide, J.B. and John, G., The Role of Dependence Balancing in Safeguarding Transaction-Specific Assets in Conventional Channels. Journal of Marketing, 1988, 52, 20–35.
39. Heide, J.B. and John, G.., Alliances In Industrial Purchasing: The Determinants Of Joint Action in Buyer-Supplier Relationships. Journal of Marketing Research. 1990, 27, 24.
40. Hennig-Thurau, T. and Klee, A., The Impact of Customer Satisfaction and Relationship Quality on Customer Retention: A Critical Reassessment and Model Development. Psychology & Marketing. 1997, 14, 737.
41. Hoyt, J. and Huq, F., From Arms-Length to Collaborative Relationships in the Supply Chain: An Evolutionary Process. International Journal of Physical Distribution & Logistics Management, 2000, 30, 750.
42. Jaworski, B.J. and Kohli, A.K., Market Orientation: Antecedents and Consequences. Journal of Marketing, 1993, 57, 53.
43. Kim, S.W., Effects of Supply Chain Management Practices, Integration and Competition Capability on Performance. Supply Chain Management, 2006, 11, 24.
44. Kumar, K., Subramanian, R. and Yauger, C., Examining the Market Orientation-Performance Relationship: A Context-Specific Study. Journal of Management, 1998, 24, 201.
45. Kwaku, A., Adoption of New Products by the Sales Force: The Construct, Research Propositions, and Managerial Implications. The Journal of Product Innovation Management, 1997, 14, 498.
46. Lagace, R.R., Dahlstrom, R. and Gassenheimer, J.B., The Relevance of Ethical Salesperson Behaviour on Relationship Quality: The Pharmaceutical Industry. Journalof Personal Selling and Sales Management, 1991, 11, 39-47.
47. Landeros, R. and Monczka, R.M., Cooperative Buyer/Seller Relationships and a Firm's Competitive Posture. Journal of Purchasing and Materials Management, 1989, 25, 9.
48. Larzelere, R.E. and Huston, T.L., The Dyadic Trust Scale: Towards Understanding Interpersonal Trust in Close Relationships. J. Marriage and the Family, 1980, 42, 595–604.
49. Leuthesser, L., Supplier Relational Behavior: An Empirical Sssessment. Industrial Marketing Management. 1997, 26, 245.
50. Levitt, T., The Marketing Imagination, New expanded edition, the free press, New York, NY, 1986.
51. Li, T. and Calantone, R.J., The Impact of Market Knowledge Competence on New Product Advantage: Conceptualization and Empirical Examination. Journal of Marketing, 1998, 62, 13.
52. MacNeil, I., Economic Analysis of Contractual Relations: Its Shortfalls and the Need for a Rich Classificatory Apparatus. Northwestern University Law Review, 75, 1018-1063.
53. Mohr, J. and Spekman, R., Characteristics of Partnership Success: Partnership Attributes, Communication Behavior and Conflict Resolution Techniques. Strategic Management Journal, 1994, 15, 135-152.
54. Moorman, C. and Miner, A.S., The Impact of Organizational Memory on New Product Performance and Creativity. Journal of Marketing Research. 1997, 34, 91.
55. Moorman, C., Deshpande, R. and Zaltman, G.., Factors Affecting Trust in Market Research Relationships. Journal of Marketing, 1993, 57, 81.
56. Morgan, R.M. and Hunt, S.D., The Commitment-Trust Theory of Relationship Marketing. Journal of Marketing, 1994, 58, 20–38.
57. Narasimhan, R. and Jayaram, J., An Empirical Investigation of the Antecedents and Consequences of Manufacturing Goal Achievement in North American, European and Pan Pacific Firms. Journal of Operations Management. 1998, 16, 159.
58. Narver, J.C. and Slater, S.F., The Effect of a Market Orientation on Business Profitability. Journal of Marketing, 1990, 54, 20.
59. Naude, P. and Buttle, F., Assessing Relationship Quality. Industrial Marketing Management. 2000, 29, 351.
60. Negandhi, A.R. and Reimann, B.C., A Contingency Theory of Organization Re-examined in the Context of a Developing Country. Academy of Management Journal, 1972, 15, 137.
61. Norek, C.D. and Pohlen, T.L., Cost Knowledge: A Foundation for Improving Supply Chain Relationships. International Journal of Logistics Management, 2001, 12, 37.
62. Riggs, D.A. and Robbins, S.L. The Executive’s Guide to Supply Management Strategies, Building Supply Chain Thinking into all Business Process. Amacom, New York, NY, 83.
63. Salvador, F., Forza, C., Rungtusanatham, M. and Choi., T.Y., Supply Chain interactions and Time-Related Performances: An Operations Management Perspective. International Journal of Operations & Production Management, 2001, 21, 461.
64. Schuler, R., A Role Perception Transactional Process Model for Organizational Communication-Outcome Relationships. Organizational Behavior and Human Performance, 1979, 23, 268-291.
65. Slater, S.F. and Narver, J.C., Does Competitive Environment Moderate the Market Orientation-Performance Relationship? Journal of Marketing, 1994, 58, 46.
66. Smith, B., Buyer-Seller Relationships: Bonds, Relationship Management, and Sex-Type. Revue Canadienne des Sciences de l'Administration. 1998, 15, 76.
67. Storbacka, K., Strandvik, T. and Gronroos, C., Managing Customer Relationships for Profit: The Dynamics of Relationship Quality. International Journal of Service Industry Management. 1994, 5, 21.
68. Voss, C. and Blackmon, K., Total Quality Management and ISO 9000: a European Study. Centre for Operations Management Working Paper, 1994. London Business School, UK.
69. Wilson, D. and Jantrania, S., Understanding The Value of a Relationship. Asia-Australia Marketing Journal, 1996, 2, 55-66. |