博碩士論文 92437007 詳細資訊




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姓名 劉振華(Cheng-Hua Liu)  查詢紙本館藏   畢業系所 人力資源管理研究所在職專班
論文名稱 直線主管之管理訓練與其參與人力資源管理活動之關聯
(The Relationship of Management Training and the Involvementof Line Manager to Human Resource Management)
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摘要(中) 長久以來,人力資源活動原本係被歸屬於人事單位的職責,直線單位只要作
好其部門內職責工作即可(如生產、品保、銷售等),兩者之間的分野係十分清
楚。惟近年來,越來越多的研究指出,直線主管開始積極參與人力資源活動,並
且扮演著重要的角色。然後直線主管是否有足夠的知識及技巧來有效地管理員工?
意即如果缺乏有系統的管理訓練,直線主管並無法有效地執行各項人力資源管理
活動。因此在這樣的情形之下,直線主管應需要更多來自於人力資源管理部門的
持續訓練及支持以確保他們在未來能夠有效地執行人力資源管理活動。
本研究旨在探討直線主管之管理訓練對直線主管參與人力資源管理活動之
影響。在資料的蒐集上,以個案公司直線主管為對象,進行調查研究。
本研究一共發出210 份問卷,扣除未具名問卷,總計有效份數165 份,有效
回收率為78.6 %。本研究結果發現有兩項課程對於人力資源管理參與有顯著而正
向的影響,雖然未能肯定是因為受訓而提高參與程度,但也可能是因為有參與興
趣,更覺得相關知識之必要性,而進一步尋求訓練機會。無論是前述何者,均指
出相關訓練對直線主管執行相關工作的重要關聯。
摘要(英) For a long time, human resource management activities are taken for granted to be the
responsibilities of the human resource division and the line managers just need to
implement their duties such as quality assurance, production and sales. There exits a clear
cut between line and human resource division. However, in recent years, there are more and
more studies indicating that line managers are on the initiative to get involved in human
resource management activities. At the same time, are the line managers provided with
skills and knowledge to manage their employees? It means that if the line managers are not
trained well, they are not able to implement the human resource management activities
effectively. Therefore, line managers should be trained continuously and effectively to
ensure they could implement human resource management activities well.
The research is to discuss the relationship of management training and involvement of
the line manager to human resource management, and received 165 valid questionnaires.
The result indicates that two courses do have positive impact on the HRM involvement.
Though it is not identified such result caused by training, it could be out of the trainees’
interests. Whether it is due to the interests of trainees or the training effect, it indicates that
the training is important to line managers for their management jobs.
關鍵字(中) ★ 人力資源管理活動
★ 直線主管
★ 管理訓練
★ 參與程度
關鍵字(英) ★ human resource management activities
★ line manager
★ the management training
論文目次 第一章、導論.................................................... 1
第一節、研究背景與動機.......................................... 1
第二節、研究目的................................................ 2
第三節、研究流程................................................ 2
第二章、文獻探討................................................ 4
第一節、訓練的重要性............................................ 4
第二節、直線主管參與人員資源管理活動的重要性.................... 7
第三節、人力資源管理活動應具備之職能及管理訓練活動之關聯....... 10
第三章、研究方法............................................... 15
第一節、研究架構............................................... 15
第二節、資料來源............................................... 15
第三節、問卷設計與變數定義..................................... 16
第四節、資料分析............................................... 26
第四章、研究結果與討論......................................... 28
第一節、樣本特性分析........................................... 28
第二節、直線主管參與人力資源管理活動行為分析................... 29
第三節、公司訓練對於直線主管人力資源管理活動參與之影響性....... 36
第五章、結論與建議............................................. 41
第一節、研究結論............................................... 41
第二節、研究限制............................................... 42
第三節、管理意涵............................................... 43
參考文獻....................................................... 45
參考文獻 參考文獻
一、中文部份
Raymond A Noe (2002), “Employee Training & Development”員工訓練與能力發展;簡
貞玉譯(民91),台北:五南書局
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周月娥(民92),組織因素對訓練成效之影響探討,國立中央大學人力資源管理研
究所碩士論文
許駿煒(民89),高科技產業員工教育訓練成效評估之個案研究,國立台北科技大
學技術及職業教育訓練研究所碩士論文
楊國安、何永福( 民82 ) ,人力資源策略管理,台北:三民書局
蔡宗易(民93),人力資源高階主管核心能力之探討,淡江大學管理科學研究
所碩士論文
二、英文部份
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指導教授 劉念琪(Nien-Chi Liu) 審核日期 2005-7-12
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