博碩士論文 93421001 詳細資訊




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姓名 何秉真(Ping-Chen Ho)  查詢紙本館藏   畢業系所 企業管理學系
論文名稱 人格特質、工作壓力、工作投入與組織公民行為之相關研究-以警政人員為研究對象
(Research of the relationship among personality traits, job stress, job involvement, and organizational citizenship behavior- An example form the police officer.)
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摘要(中) 以警察為研究對象,本研究以便利抽樣方式進行資料蒐集,探討人格特質與工作壓力對於組織成員組織公民行為的影響,並討論工作投入的中介影響效果。研究結果發現個體之人格特質會經由工作投入的中介,影響個體展現組織公民行為的程度。又由於警察樣本的特殊性,本研究發現工作壓力與工作投入的關係異於過去的實證與本研究之假設,針對此提出解釋並提供管理上的意涵與未來研究的建議。
摘要(英) This study investigated the effects of personality traits and job stress on police officers’ organizational citizenship behavior (OCB). It was found that individual’s personality traits would have positive effects on his/her OCB with the mediation of job involvement. Due to the uniqueness of the sample, job stress was found to be positively related to job involvement in this study. Explanations and future research suggestions were thus provided.
關鍵字(中) ★ 工作壓力
★ 工作投入
★ 人格特質
★ 組織公民行為
關鍵字(英) ★ Personality traits
★ Job stress
★ Big five
★ Job involvement
★ organizational citizenship behavior
論文目次 第一章 緒論
第一節 研究背景與研究動機...................................................................................1
第二節 研究目的........................................................................................................3
第三節 研究流程……………………………………………………………… 4
第二章 文獻探討
第一節 人格特質........................................................................................................5
第二節 工作壓力......................................................................................................11
第三節 工作投入......................................................................................................19
第四節 組織公民行為..............................................................................................25
第五節 人格特質、工作壓力、工作投入與組織公民行為關聯性之相關研究
.....................................................................................................................33
第三章 研究方法
第一節 研究架構......................................................................................................36
第二節 研究工具與研究對象.................................................................................37
第三節 研究方法......................................................................................................39
第四章 研究結果
第一節 敘述性統計分析.........................................................................................40
第二節 信度與效度..................................................................................................45
第三節 線性結構方程式………………………………………………………48
第五章 結論與建議
第一節 研究結論與討論.........................................................................................56
第二節 研究貢獻與管理實務意涵........................................................................60
第三節 研究限制與對後續研究者的建議............................................................62
參考文獻..............................................................................................................................65
附錄.....................................................................................................................................81
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指導教授 陳春希(Chun-Hsi Chen) 審核日期 2006-7-20
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