博碩士論文 93431022 詳細資訊




以作者查詢圖書館館藏 以作者查詢臺灣博碩士 以作者查詢全國書目 勘誤回報 、線上人數:8 、訪客IP:34.204.173.45
姓名 褚慶祥(Ching-Hsiang Chu)  查詢紙本館藏   畢業系所 企業管理學系在職專班
論文名稱 轉換型領導、團隊凝聚力、信任與組織公民行為之相關研究-以研發人員為例
(Effects of Transformational Leadership, Group Cohesion, and Trust on Organizational Citizenship Behavior-A Study of R&D Personnel)
相關論文
★ 證券公司財務比率與股價關係之探討—以三家證券公司為例★ 主管與部屬交換關係品質、心理賦能對員工工作滿足之影響─內外控人格干擾效果之探討
★ 跨國企業之供應商評選與管理–以A公司為例★ 新產品開發流程及績效評估 – 以某電感製造廠M公司為例
★ 主管與部屬交換關係對員工工作績效與組織公民行為之影響—以員工心理賦能為中介效果★ 領導部屬交換關係、工作角色感知與工作績效之研究
★ 工作角色感知、負向回饋探詢行為與工作績效之研究★ 領導與部屬交換關係、組織公平知覺對員工的幫助行為意願與組織承諾之影響 — 以中國華東地區電子廠商為例
★ 人格特質與心理契約對員工組織承諾與離職傾向之影響-以旅館飯店業為例★ 人格特質、工作壓力、工作投入與組織公民行為之相關研究-以警政人員為研究對象
★ 領導與部屬交換關係、信任、上司支持與組織公民行為之相關研究-以醫護人員為例★ 面試情境之個人與組織契合度知覺對工作錄取決定之影響
★ 企業履行社會責任對於員工工作滿意度和組織承諾以及工作績效之影響★ 以多層次觀點探討群體互賴與組織公民行為之關係:群體凝聚力的中介影響
★ 後進者技術獲取模式之研究─以LED與太陽能產業為例★ 以科技接受模式、知覺娛樂性與從眾行為探討虛擬社群的使用意圖─以Facebook為例
檔案 [Endnote RIS 格式]    [Bibtex 格式]    [相關文章]   [文章引用]   [完整記錄]   [館藏目錄]   至系統瀏覽論文 ( 永不開放)
摘要(中) 本研究以研發人員為樣本,以便利抽樣方式進行主管與部屬的對偶調查,探討轉換型領導、團隊凝聚力與信任對員工的組織公民行為之影響。研究結果發現轉換型領導對團隊凝聚力、信任與員工的組織公民行為有正向的影響; 團隊凝聚力與信任對員工的組織公民行為有正向的影響; 團隊凝聚力對信任有正向的影響。除此之外,轉換型領導會透過團隊凝聚力之中介,影響員工組織公民行為的展現; 信任也會透過團隊凝聚力之中介,影響員工組織公民行為的展現。本研究針對結果進行討論,並對人力資源管理實務後續研究提出建議。
摘要(英) With R&D personnel as samples, the purpose of this research is to investigate the effects of transformational leadership, group cohesion and trust on employees’ organizational citizenship behavior. It is found that transformational leadership has a positive effect on group cohesion, trust, and employees’ organizational citizenship behavior. Group cohesion and trust are found to have positive effects on employees’ organizational citizenship behavior. Trust is found to have a positive effect on group cohesion. Transformational leadership is also found to have a positive effect on employees’ organizational citizenship behavior through the mediation of group cohesion. In addition, trust is found to have a positive effect on employees’ organizational citizenship behavior through the mediation of group cohesion. Suggestions and recommendations for future research are discussed.
關鍵字(中) ★ 團隊凝聚力
★ 信任
★ 組織公民行為
★ 轉換型領導
關鍵字(英) ★ trust
★ group cohesion
★ transformational leadership
★ organizational citizenship behavio
論文目次 第一章 緒論 ……………………………………………………………1
第一節 研究背景與研究動機 …………………………………………1
第二節 研究目的 ………………………………………………………3
第三節 研究流程 ………………………………………………………4
第二章 文獻探討 ………………………………………………………6
第一節 轉換型領導 ……………………………………………………6
第二節 團隊凝聚力……………………………………………………10
第三節 信任……………………………………………………………11
第四節 組織公民行為…………………………………………………13
第五節 各研究變項的關係……………………………………………16
第三章 研究方法………………………………………………………20
第一節 研究架構………………………………………………………20
第二節 研究變項………………………………………………………21
第三節 研究樣本與資料蒐集…………………………………………23
第四節 資料分析方法…………………………………………………25
第四章 資料分析與統計方法…………………………………………27
第一節 敘述性統計分析………………………………………………27
第二節 自變項初步分析………………………………………………29
第三節 各變項相關分析………………………………………………30
第四節 迴歸分析………………………………………………………31
第五章 研究結果………………………………………………………43
第一節 研究結論………………………………………………………43
第二節 研究貢獻與管理意涵…………………………………………46
第三節 研究限制與建議………………………………………………49
參考文獻 ………………………………………………………………51
附錄一:研究問卷 ……………………………………………………56
參考文獻 中文文獻:
1、張文華(2000),組織信任之初探,人力發展月刊行政論述,第八十期。
2、張潤書(1998),行政學,修定初版,台北:三民書局。
英文文獻:
1 Alimo, B. & Alban, R.J. (2001) The development of a new transformational leadership questionnaire. Journal of Occupational & Organization Psychology, 74, pp.1-27.
2 Anderson, C.J. & Narus, A.J. (1990) A model of distributor firm and manufacturer firm working partnership. Journal of Marketing, 54, pp. 42-58.
3 Bass, B.M. (1985) Leadership and Performance Beyond Expectations. New York: The Free Press.
4 Bass, B.M. (1990) Bass and Stogdill’s Handbook of Leadership: Theory, Research and Managerial Applications. New York: The Free Press.
5 Bass, B.M. & Avolio, B.J. (1997) Full Range Leadership Development: Manual for the Multifactor Leadership Questionnaire. Mind Garden, Inc.
6 Bass, B.M. & Avolio, B.J. (1994) Improving Organizational Effectiveness Through Transformational Leadership. California: Sage Publications, Inc.
7 Baron, R. & Kenney, D. (1986) The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51, pp.1173-1182.
8 Bateman, T.S., & Organ, D.W. (1983) Job satisfaction and the good soldier: The Relationship Between Affect and Employee Citizenship. Academy of Management Journal, 26, pp.587-595.
9 Bennis, W. & Nanus, B. (1985) Leaders: The Strategies for Taking Charge. New York: Harper & Row.
10 Blau, P.M. (1964) Exchange and Power in Social Life, New York: John Wiley, and Sons.
11 Brief A.P, Motowidlo S.J. (1986) Prosocial organizational behavior. Academy of Management Review, 11, pp.710-725.
12 Burns, J. M. (1978) Leadership. New York: Happer & Row.
13 Barron, A.V.(1982)Cohesiveness in sport group: Interpretations and consideration. Journal of Sport Psychology, 4, pp.123-138.
14 Carron, A.V., Widmeyer, W.N. & Brawley, L.R. (1985) The development of an instrument to assess cohesion in sport teams: The group environment questionnaire. Journal of Sport Psychology, 7, pp.224-266.
15 Chrobot-Mason, D.L. (2003) Keeping the promise: Psychological contract violations for minority employees. Journal of Managerial Psychology, 18, pp.22-45.
16 Coleman, J.S. (1990) Foundation of Social Theory, Cambridge: Belknap Press of Harvard University Press.
17 Cook, J. & Wall, T.D. (1980) New work attitude measures of trust, organizational commitment and personal need non-fulfillment. Journal of Occupational Psychology, 53, pp.39-52.
18 Dobbins, G.H. & Zaccaro, S.J. (1986) The effects of group cohesion and leader behavior on subordinate satisfaction, Group & Organization Studies, 11, pp. 203-219.
19 Doney, P.M. & Cannon, J.P. (1997) An Examination of the nature of trust in buyer-seller relationships, Journal of Marketing, 61, July, pp.35-51.
20 Farh, J.L., Earley, P.C. & Lin, S.C. (1997) Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42, pp.421-444.
21 Festinger, L. (1950) Informal social communication. Psychological Review, 57, pp.271-282.
22 Festinger, L., Schachter, S. & Back, K. (1950) Social Pressures in Informal Group. Stanford, CA: Stanford University Press.
23 Hosmer, L.T. (1995) Trust: The connecting link between organizational theory and philosophical ethics, Academy of Management Review, 20, pp.379-403.
24 Isen, A.M. & Baron, R.A. (1991) Positive affect as a factor in organizational behavior. Research in Organizational Behavior, 13, pp.1-53.
25 James, L.R. & Brett, J.M. (1984) Mediators, moderators, and tests for mediation. Journal of Applied Psychology, 69, pp.307-321.
26 Jaussi, K.S. & Dionne S.D. (2003). Leading for creativity: The role of unconventional leader behavior. Leadership Quarterly, 14, pp.475-498.
27 Johnson, J.L., Cullen, J.B., Sakano, T. & Takenouchi, H. (1996) Setting the stage for trust and strategic integration in Japanese-U.S. cooperative alliances. Journal of International Business Studies, 27, pp.981-1004.
28 Katz, D. (1964) The motivational basis of organizational behavior, Behavioral Science, 9, pp.131-133.
29 Knoll, K.E. (2000) Communication and Cohesiveness in Global Virtual Teams. Texas: The University of Texas at Austin.
30 Konovsky M.A. & Pugh, S.D. (1994) Citizenship behavior and social exchange. Academy of Management Journal, 37, pp.155-169.
31 Konovsky, M.A. & Organ, D.A. (1996) Dispositional and contextual determinants of organizational citizenship behavior. Journal of Organizational Behavior, 17, pp.253-266.
32 Lewicki, R.J. & Bunker B.B. (1995) Trust in relationships: A model of development and decline, in Barbara Benedict Bunker and Jeffrey Z. Rubin, (eds.) Conflict, Cooperation, and Justice: Essays Inspired by the Work of Morton Deutsch, The Jossey-Bass Management Series and The Jossey-Bass Conflict Series, San Francisco: Jossey-Bass, 33, pp.133-173.
33 Zucker, Lynn G. (1986) Production of trust: Institutional sources of economic structure, 1840-1920. Research in Organizational Behavior, 8, pp.53-111.
34 Madhok, A. (1994) Revisiting multinational firms’ tolerance for joint ventures: A trust-based approach. Journal of International Business Studies, 26, pp.117-137.
35 Marquis, D.G., Guetzkow, H. & Heyns, R.W. (1951) A social psychology of the decision-making conference. In H. Guetzkow (Ed.), Groups, Leadership and Men. Pittsburgh, PA: Carnegie Press.
36 Mayer, R.C., Davis, J.H., and Schoorman, F.D. (1995) An integrative model of organizational trust. Academy of Management Review, 20, pp. 709-734.
37 Mishra, A.K. (1996) Organizational responses to crisis: The centrality of trust. In R. M. Kramer & T. R. Tyler (Eds.), Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, CA: Sage.
38 Moorman, C., Deshpande, R. & Zaltman, G. (1993) Factors affecting trust in market research relationships, Journal of Marketing, 57, pp.81-101.
39 Morgan, R.M. & Hunt, S.D. (1994) The commitment-trust theory of relationship marketing, Journal of Marketing, 58, pp.20-38.
40 Nunnally, J.C. (1978) Psychometric Theory. New York: McGraw-Hill.
41 Organ, D.W. (1988) Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books.
42 Organ, D.W. (1990). The motivational basis of organizational citizenship behavior. In B.M. Staw & L.L. Cummings (Eds.), Research in Organizational Behavior, 12, pp.43-72. Greenwich, CT: JAI Press.
43 Podsakoff, P.M., Ahearne, M. & MacKenzie, S.B. (1997) Organizational citizenship behavior and the quantity and quality of work group Performance, Journal of Applied Psychology, 18, pp.262-270.
44 Podsakoff, P.M., Mackenzie, S.B. & Bommer, W.H. (1996) Transformational leader behaviors and substitute for leadership as determinants of employee satisfaction, commitment, trust, and organizational citizenship behaviors. Journal of Management, 22, pp.259-298.
45 Podsakoff, P.M., MacKenzie, S.B., Moorman, R.H. & Fetter, R. (1990) Transformational leader behaviors and their effects on followers trust in leader, satisfaction and organizational citizenship behaviors. Leadership Quarterly, 1, pp.107-142.
46 Poon, June, M.L. (2003) Situational antecedents and outcomes of organization politics perception, Journal of Managerial Psychology, 18, pp.138-155.
47 Rajnandini, P., Chester A.S. & Eric S.W. (1999) Fairness perceptions and trust as mediators for transformational and transactional leadership: A two-sample study. Journal of Management, 25, pp.897-933.
48 Rotter, J.B. (1980) Interpersonal trust, trustworthiness, and gullibility, American Psychologist, 35, pp.1-7.
49 Schriesheim, J. F. & Schriesheim, C. A. (1980) A test of the path-goal theory of leadership and some directions for future research. Personnel Psychology, 33, pp. 349–370.
50 Shamir, B., House, R.J. & Arthur, M.B. (1993) The motivational effects of charismatic leadership: A self-concept based theory. Organizational Science, 4, pp.577-594.
51 Tyler, T.R. & Degoey, P. (1996) Trust in organizational authorities: The influence of motive attributions on willingness to accept decisions. In R. M. Kramer & T. R. Tyler (Eds.), Trust in Organiztions: Frontiers of Theory and Research, pp.331-356. Thousand Oak, CA: Sage.
52 Van Dyne, L. (1995) Respect: Exploration of the Meaning of Respect in Organizations in Western and Eastern Cultures. Colloquium. Nanyang Technological University, Singapore. December.
53 Van Dyne, L., Cummings, L.L. & Parks, M.J. (1995) Extra-role behaviors: In pursuit of construct and definitional clarity. In L. L. Cummings & B. M. Staw (Eds.), Research in Organizational Behavior, 17, pp. 215-285. Greenwich, CT: JAI Press
54 Van Dyne, L., Graham, J.W. & Dienesch, R.M. (1994) Organizational citizenship behavior: Construct redefinition, measurement, and validation. Academy of Management Journal, 37, pp.765-802.
55 Webber, S.S. (2002) Leadership and trust facilitating cross-functional team success. The Journal of Management Development, 21, pp.201-214.
56 Widmeyer, N., Brawley, L. & Carron, A. (1992) Group dynamics in sport. In T. S. Horn (Ed.), Advances in Sports Psychology, pp.124-139. Champaign, IL: Human Kinetics.
57 Yukl, G.A. (1989) Managerial leadership: A review of theory and research. Yearly Review of Management, 15, pp.251-289.
指導教授 陳春希(Chun-Hsi Vivian Chen) 審核日期 2007-1-15
推文 facebook   plurk   twitter   funp   google   live   udn   HD   myshare   reddit   netvibes   friend   youpush   delicious   baidu   
網路書籤 Google bookmarks   del.icio.us   hemidemi   myshare   

若有論文相關問題,請聯絡國立中央大學圖書館推廣服務組 TEL:(03)422-7151轉57407,或E-mail聯絡  - 隱私權政策聲明