姓名 吳逸賢(Yi-Hsien Wu) 查詢紙本館藏 畢業系所 人力資源管理研究所 論文名稱 品質管理活動、工作家庭政策與工作家庭衝突之關聯
(Quality management practices, work family policy and work family conflict)
檔案 [Endnote RIS 格式] [Bibtex 格式] 至系統瀏覽論文 ( 永不開放) 摘要(中) 由於全球化科技進步等影響，現今企業組織面臨到組織結構、工作流程以及工作型態的改變。許多新的工作設計以及管理方法興起，像是全面品質管理、及時生產管理、六標準差、品管圈等等。然而這些新的工作不僅為組織帶來正面的效果，也進而對員工產生一些負向影響，像是工作要求以及工作負荷增加等，進而影響員工工作家庭的衝突。
摘要(英) The work organizations have undergone a dramatic change which leads to some new forms of organizational work practices, such as total quality management, six sigma, and self-managing team. These new forms of practices may bring some competitive advantages and sustaining organizational performance. However, these work practices need employees to involve in work process and concentrate on problem-solving which may result in their work overload and increasing work stress. More and more researchers devoted their energy into exploring the negative effect of new forms of work practices on the increasing of employees’ work demand. In addition, the increasing work demands may invoke the neglect of family responsibilities which lead to work family conflict. However, research which has empirically documented the direct impact of quality management practices on employees’ work family conflict is scant. Therefore, the aim of the paper tries to explore the direct effect of work family policies on work family conflict and the relationship between new forms of work practices and work family conflict and examine whether work family policies will moderate the relationship between the implications of new work practices and work family conflict.
Survey data were obtained from 766 employees among 28 corporations in various industries. The results indicated that quality management practices could significant predict work family policies, however, work family policies did not show significant effect on work family conflict. The major finding suggested that the relationship between quality management practices and work family conflict could be moderated by work family policies. To conclude, this study explained that employees participate in quality management practices more frequently would cause their work family conflict. The importance of work family policies was confirmed that they could be used as a complementary between quality management practices and work family policies. However, the direct effect of work family policies on work family conflict was not supported.
關鍵字(中) ★ 工作家庭政策
關鍵字(英) ★ work family conflict
★ quality management
★ work family policies
論文目次 I. Introduction 1
II. Literature review 5
i. Work/family conflict 5
ii. The change of work organization 9
iii. The relationship between quality
management practices and work family
iv. Work family policies 18
III. Method 22
i. Concept of framework 22
ii. Data 23
iii. Measures 25
iv. Data analysis 27
IV. Results 28
V. Discussion 34
i. Conclusions 34
ii. Limitations 37
iii. Suggestions of future research 39
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指導教授 劉念琪(Nien-Chi, Liu) 審核日期 2007-7-17 推文 facebook plurk twitter funp google live udn HD myshare reddit netvibes friend youpush delicious baidu