博碩士論文 944300041 詳細資訊




以作者查詢圖書館館藏 以作者查詢臺灣博碩士 以作者查詢全國書目 勘誤回報 、線上人數:4 、訪客IP:44.212.99.248
姓名 賴志忠(Chih-Chung Lai)  查詢紙本館藏   畢業系所 高階主管企管碩士班
論文名稱 海峽兩岸管理人員之職業自我效能與信任對工作滿意與生活滿意之影響─以W公司為例
相關論文
★ 電子零件通路商在不確定的環境中之經營策略研究★ 企業建立專屬線上競標B2B交易平台之研究-----以國內某汽車廠為例
★ 筆記型電腦產品開發策略之探討 -- 以某公司為例 --★ 高齡化社會居住空間之探討
★ 世界級電信設備製造商 的競爭策略研究★ 政府推動習型組織現況探討 -以輔導會各服務機構為例
★ 企業競爭商情教育發展之研究 -先進國家與海峽兩岸之比較★ 中國土地開發決策之內在與外在因素-以南京白鷺湖土地開發與經營為例
★ 女性創業家精神研究—以天成醫療體系個案為例★ 台灣電腦代工業國際採購管理系統—以A公司為例
★ 大陸台資企業員工離職意願與組織公民行為研究—以A公司為例★ 製鞋化工業在中國之經營策略探討—超強化工公司個案
★ 海峽兩岸工程師逆境商數分析-以某公司為例★ 海峽兩岸傳統製造業管理主管之決策風格比較研究-以A公司為例
★ 機會導向創業家之人格特質研究★ 科技型創業家人格特質研究-ADD與創新之研究
檔案 [Endnote RIS 格式]    [Bibtex 格式]    [相關文章]   [文章引用]   [完整記錄]   [館藏目錄]   [檢視]  [下載]
  1. 本電子論文使用權限為同意立即開放。
  2. 已達開放權限電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。
  3. 請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。

摘要(中) 企業的成功關鍵在於優秀的人才,但優秀的人才除了需要在專業領域的精通外,也必須擁有優秀的心理特質。而高科技從業人員面對高度的工作壓力、生活緊張,進而導致各種身心疾病的產生。此時,擁有正面的心理特質並能夠克服生活與工作上的難關更顯得重要。
本研究藉由探討個案公司管理人員的職業自我效能與工作上對同仁的信任瞭解正面的心理特質對工作以及生活滿意程度之影響,並同時探討兩岸員工在職業自我效能、對同仁之信任以及工作和生活滿意上之差異。
本研究以問卷方式進行實徵調查,研究結果發現:職業自我效能與對同仁之信任對於工作滿意有正向的相關性但對於生活滿意程度並沒有顯著的影響。同時,職業自我效能對同仁的信任之間存在著正面的相關性。
而在兩岸管理人員的比較上,兩者在職業自我效能、工作滿意以及生活滿意的程度上並沒有顯著的差異,但在對同仁的信任上,台灣籍管理者顯著地高於中國籍管理者。
摘要(英) In the competitive business world, a business needs to cultivate its human resources, not just in terms of the employer’s professional skills, but also their psychological inner strength. Especially in high techbusiness, those technical employees usually get physical or psychological diseases because of overloaded work and life pressure. Therefore, it is important to these high tech companies to help its employees to own positive psychological capital and to overcome that crisis from work and life.
This thesis focuses a Taiwan’s high tech manufacturer in China. A survey was implemented to find out the company’s managers occupational self-efficacy and the trust to the colleagues at work. This study tries to understand the influence of the manager’s optimistic psychological characters to their work and the life satisfactions, a comparison was made to find out the differences of those variables between Taiwanese employees and Chinese counterparts.
The conclusion shows that both the occupational self-efficacy and the trust to the colleagues positively related to job satisfaction, but not to life satisfaction. Meanwhile, we also found that occupational self-efficacy and the trust to the colleagues are correlated.
To make a comparison on their psychological well-beings between Taiwanese managers and the Chinese counterparts, there are no noticeable differences to the occupational self-efficacy, the work and the life satisfactions. However, about variable “the trust to the colleagues”, the score of Taiwanese managers are higher than that of Chinese ones.
關鍵字(中) ★ 生活滿意
★ 工作滿意
★ 信任
★ 職業自我效能
關鍵字(英) ★ Work Satisfaction
★ Trust
★ Occupational Self-Efficacy
★ Life Satisfaction
論文目次 第一章 緒論 - 1 -
第一節 研究背景與動機 - 1 -
第二節 研究目的 - 2 -
第二章 文獻探討 - 3 -
第一節 自我效能(GENERAL SELF EFFICACY)與職業自我效能(OCCUPATIONAL SELF-EFFICACY) - 3 -
一、 自我效能之意涵 - 4 -
二、 自我效能之結構 - 5 -
三、 自我效能之衡量 - 7 -
四、 職業上的自我效能 - 7 -
五、 提昇職業自我效能 - 10 -
六、 職業自我效能與人力資源相關議題 - 12 -
七、 職業自我效能相關研究與測量 - 13 -
八、 一般性自我效能與職業自我效能衡量方式之差異 - 13 -
第二節 信任 - 13 -
一、 信任的意涵 - 14 -
二、 企業組織中的信任 - 17 -
三、 領導者-成員交換論 - 18 -
四、 中國的信任文化 - 19 -
五、 信任的測量 - 20 -
第三節 工作滿意 - 21 -
工作滿意之定義 - 21 -
第四節 小結 - 23 -
第三章 研究設計 - 24 -
第一節 研究架構 - 24 -
第二節 研究對象 - 25 -
一、 公司概況介紹 - 25 -
二、 設計、製造、服務能力 - 29 -
三、 財務營收和組織架構 - 33 -
第三節 研究假設與模式 - 37 -
第四節 問卷設計 - 39 -
第五節 檢定方式與使用工具 - 42 -
第四章 資料分析 - 43 -
第一節 樣本敘述性統計資料分析 - 43 -
第二節 測量工具信度檢測 - 53 -
第三節 問卷敘述性統計 - 54 -
第四節 模式檢定 - 55 -
第五節 兩岸管理人員在四項變數上之平均數差異檢定 - 57 -
第五章 討論與研究建議 - 62 -
第一節 研究結論 - 62 -
第二節 研究貢獻 - 62 -
第三節 對管理之建議 - 62 -
第四節 對未來研究之建議 - 63 -
第五節 研究限制 - 63 -
參考文獻 - 65 -
附錄 - 71 -
參考文獻 一、 中文部分
1. 唐瑛蔓(2000),「我把我的靈魂賣給了工作:竹科半導體產業工程師生活風格探討」,清大社會所碩士論文。
2. 福山(1998),「誠信:社會德行與繁榮的創造」,台北縣:立緒出版社。(原著出版年:1995年)。
3. 孫建華(2006),「職業教育的發展對現代社會的影響」,天津職業院校聯合學報,Vol.8 No.3 P.40-42。
4. 廖國鋒、陳素子(民92),「領導者情緒智力對領導效能、部屬合作行為與組織承諾影響關係之研究」,人力資源管理學報,3卷4期,1-24。
5. 林世娟(民93),「工作動機與自我效能之研究:以市立醫院員工與志工為例」,世新大學行政管理學研究所碩士論文。
6. 湯大緯(2002),「自我效能與工作績效之關聯性探討」,人事月刊,34(4),5-13。
7. 鄭仁偉、黎士群(民90),「組織公平、信任與人員知識分享行為之關係性研究」,人力資源管理學報,第一卷,第二期,頁69-93。
8. 張含宇(2006),「三重驅動的人際信任機制」,西安交通大學學報(社會科學版) 2006年03期,29-33。
9. 韋伯(Max Weber)(民85),中國的宗教:儒教與道教(簡惠美 譯),台北市:遠流(原著出版年:1951)。
二、 英文部分
1. Bandura, A. (1977). Social Learning Theory. Pearson Professional
2. Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. N.J.: Prentice-Hall.
3. Bandura, A. (1989). Social cognitive theory. In E. Barnouw (Ed.), International encyclopedia of communications (Vol. 4, pp. 92-96). New York: Oxford University Press.
4. Bandura, A. (1997). Self-efficacy : the exercise of control. New York : W.H. Freeman
5. Bandura, A. & Cervone, D. (1983). Self-evaluation and self-efficacy mechanisms governing the motivational effects of goal systems. Journal of Personality and Social Psychology, 45, 1017-1028.
6. Bandura, A. & Wood, R. (1989). Effect of perceived controllability and performance standards on self-regulation of complex decision making. Journal of Personality and Social Psychology, 56, 805-814.
7. Bottger, P.C., Hirst, M.K. (1988). The Joint Effect of Budget Emphasis and Budget Participation on Experienced Job Stress. Asia Pacific Journal of Human Resources, Vol. 26, No. 4, 38-46
8. Cano, J., & Miller, G. (1992). A gender analysis of job satisfaction, job satisfier, and job dissatisfier factors of agricultural education teachers. Journal of Agricultural Education, 33(3), 40-46.
9. Colman P.M. (1988). Structure of antibody-antigen complexes : Implication for immune recognition . Adv. Immunol. 43 99-132
10. Cook, J., Wall, T. (1980). New work attitude measures of trust, organizational commitment and personal need. Journal of Occupational Psychology, Vol. 53 Issue 1, p39-52.
11. Couch, L.L., and Adams, J.M., Jones, W.H. (1996). The Assessment of Trust Orientation. Journal of Personality Assessment, Vol. 67, No. 2, Pages 305-323
12. Couch, L.L., and Jones, W.H. (1997). Measuring levels of trust. Journal of Research in Personality, 31, 319-336.
13. Cummings, L.L., Bromiley, P. (1996). The Organizational Trust Inventory (In): Development and Validation. In Kramer, R.M.,and Tyler, T.R. (Eds.).
14. Roderick M (edit). (1996). Trust in organizations : frontiers of theory and research / Thousand Oaks, Calif. : Sage
15. Currall, S.C., & Judge, T.A. (1995). Measuring Trust Between Organizational Boundary role Persons. Organizational Behavior and Human Decision Processes, 64: 151-170.
16. Dansereau, F.D. Jr., Grance, G., and Haga, W.J. (1975). A vertical dyad linkage approach to leadership within formal organization: A Long investigation of the role making process. Organizational Behavior and Human Performance, 13, 46-78
17. Deutsch, M. (1958). Trust and Suspicion. The Journal of Conflict Resolution, Vol. 2, No.4, pp. 265-279
18. Diener, E., Emmons, R.A., Larsen R.J., Griffin, S. (1985). The Satisfaction With Life Scale. Journal of Personality Assessment, Vol. 49 Issue 1, p71-p75
19. Deutsch, M. (1962). Cooperation and trust: Some theoretical notes. Nebraska Symposium on Motivation, 10, 275-319.
20. Dienesch, R.M., & Linden, E.C. (1986). Leader-member exchange model of leadership: A critique and further development. Academy of Management Review, 11, 618–634.
21. Dockery, T.M., Steiner, D.D. (1990). The Role of the Initial Interaction in Leader-Member Exchange. Group & organization studies, 15(4), 395-413.
22. Durkheim. (1893).The Division of Labor in Society, The Free Press reprint 1997,
23. Eden, D. (1988). Pygmalion, Goal Setting, and Expectancy: Compatible Ways to Boost Productivity. The Academy of Management review, 13(4), 639-652.
24. Farh, J.L., Tsui, A.S. Xin, K., Cheng, B.S. (1998). The Influence of Relational Demography and Guanxi: The Chinese Case. Organization Science, Vol. 9 Issue 4, p471-489.
25. Feehan, P.F., Johnston, J.A. (1999). The Self-Directed Search and Career Self-Efficacy. Journal of Career Assessment, Vol. 7, No. 2, 145-159
26. Ghiselli, R.F., La Lopa, J.M., Bai, B. (2001). Job satisfaction, life satisfaction, and turnover intent among food-service managers. The Cornell Hotel and Restaurant Administration Quarterly.
27. Gist, M.E., Stevens, C.K., Bavetta, A.G. (1991). Effects of self-efficacy and post-training intervention on the acquisition and maintenance of complex interpersonal skills. Personnel psychology, 44(4), 837-861.
28. Gist, M.E. (1992). Self-Efficacy: A Theoretical Analysis of Its Determinants and Malleability. The Academy of Management review, 17(2), 183-211.
29. Granovetter, M. (1985). Economic Action and Social Structure: The Problem of Embeddedness. The American journal of sociology, 91(3), 481-510.
30. Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organization Behavior and Human Performance, 16 : 250-279.
31. Jerusalem M, Schwarzer R. The general self-efficacy scale (GSE). (1979). www.healthpsych.de.com
32. Jerusalem, M., & Schwarzer, R. (1992). Self-efficacy as a resource factor in stress appraisal processes. In R. Schwarzer (Ed.), Self-efficacy: Thought control of action (pp. 195-213). Washington, DC: Hemisphere
33. Kanfer, R. (1987). Task-specific motivation: an integrative approach to issues of measurement, mechanisms, processes, and determinants. Journal of social and clinical psychology, 5(2), 237-264.
34. Krackhardt, D. (1992). The Strength of Strong Ties: The Importance of Philos in Organizations. in Nitin Nohria and Robert G. Eccles, Networks and Organizations. Boston: Harvard Business School Press.
35. Krackhardt, D., and Hanson, J.R. (1993). Informal networks: The Company Behind the Chart. Harvard Business Review July-Aug:104-111.
36. Kramer, R.M., Tyler, T.R. (1996). Trust in organizations : frontiers of theory and research / [edited by] Roderick M. Thousand Oaks, Calif. : Sage
37. Lam, S.S.K., Chen, X.P., Schaubroeck, J. (2002). Participative decision making and employee performance in different cultures: The moderating effects of allocentrism / idiocentrism and efficacy. Academy of Management Journal, Vol. 45 Issue 5, p905-914.
38. Latham, G..P., Frayne, C.A. (1989). Self-management training for increasing job attendance: a follow-up and a replication. Journal of applied psychology, vol. 74, no3, pp. 411-416.
39. Lewicki, R.J. (1998). Trust and Distrust: New Relationships and Realities. The Academy of Management review, 23(3), 438-458.
40. Lewicki, R. J., & Bunker, B. B., (1995). Developing and maintaining trust in work relationships. In R. M. Kramer & T. R. Tyler (eds.), Trust in organization (pp.114-139). Thousand Oaks, CA : Sage.
41. Lindskold, S., & Bennett, R. (1973). Attributing trust and conciliatory intent from coercive power capability. Journal of Personality and Social Psychology, 28: 180-186.
42. Litt, M.D. (1988). Self-efficacy and perceived control: cognitive mediators of pain tolerance. Journal of personality and social psychology, 54(1), 149-160.
43. Locke, E. A. (1973). Satisfiers and dissatisfiers among white-collar and blue-collar employees. Journal of Applied Psychology, 58(1): 67-76.
44. Locke, E.A. (1990). A theory of goal setting & task performance. N.J. : Prentice Hall.
45. Luthans, F., Luthans, K.W., and Luthans, B.C. (2004). Positive psychological capital. Business Horizons, 47(1): 45-50.
46. Maslow, A. H. (1954), Motivation and Personality, New York: Harper & Row.
47. Masten, A.S., Best, K.M., Garmezy, N, (1990). Resilience and development: Contributions from the study of children who overcome adversity. Development and psychopathology, 2(3), 425-444.
48. Masten, A.S., Hubbard, J.J., Gest, S.D. (1999). Competence in the context of adversity: pathways to resilience and maladaptation from childhood to late adolescence. Development and psychopathology, 11(1), 143-169.
49. Martocchio, J.J. (1994). Effects of conceptions of ability on anxiety, self-efficacy, and learning in training. Journal of applied psychology, 79(6), 819-825.
50. Martocchio, J.J., Dulebohn, J. (1994). Performance Feedback Effects In Training: The Role Of Perceived Controllability. Personnel Psychology, 47 (2), 357–373.
51. McAllister, D.J. (1995). Affect-and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations. Academy of Management journal, 38(1), 24-59.
52. Miles, R.E., & Creed, W. (1995). Organizational Forms And Managerial Philosophies: A Descriptive And Analytical Review. Research in organizational behavior, 17, 333-372.
53. O'Reilly, C.A. (1978). The Intentional Distortion of Information in Organizational Communication: A Laboratory and Field Investigation. Human Relations, Vol. 31, No. 2, 173-193
54. O’Reilly, C. A., & Roberts, K.H. (1974). Information filtration in organizations: Three experiments. Organizational Behavior and Human Performance, 11: 253-265
55. Porter, L. and Lawler, E. (1968). Managerial Attitudes and Performance. Homewood : Richard D. Irwin.
56. Rempel, J. K., Holmes, J. G., & Zanna, M. P. (1985). Trust in close relationships. Journal of Personality and Social Psychology , 49(1), 95-112.
57. Riggs, M.L., Warka, J., Babasa, B., Betancourt, R., Hooker, S. (1994). Development and Validation of Self-Efficacy and Outcome Expectancy Scales for Job-Related Applications. Educational and psychological measurement, vol:54 iss:3 pg:793-802.
58. Robertson I.T., Sadri, G.. (1993). Managerial self-efficacy and managerial performance. British Journal Management, 4:37-45.
59. Romano, D. M. (2003). The Nature of Trust: Conceptual and Operational Clarification (Doctoral Dissertation, Louisiana State University)
60. Rotter, J.B. (1971), Generalized Expectancies of Interpersonal Trust. American Psychologist, 26, 443-452.
61. Rousseau, D.M. (1989). Psychological and implied contracts in organizations. Employee Responsibilities and Rights Journal, 2(2), 121-139.
62. Scholz, U., Dona, B.G.., Sud, S., Schwarzer, R. (2002). Is general self-efficacy a universal construct? Psychometric findings from 25 countries. European Journal of Psychological Assessment. 18, 242-251.
63. Schunk, D. H. (1984). Sequential attributional feedback and children's achievement
64. behaviors. Journal of Educational Psychology, 1159-1169
65. Snyder, C.R. (1995). Conceptualizing, measuring, and nurturing hope. The Personnel and guidance journal, 73(3), 355-360.
66. Stajkovic A D, Luthans F. (1998). Self-efficacy and work-related performance: A meta-analysis. Psychological Bulletin, 124(2): 240-261
67. Strickland, L.H. (1958). Surveillance and trust. Journal of personality, 26(2), 200-215.
68. Von Neumann, J., and Morgenstern, O. (1944). Theory of games and economic behavior. Princeton University Press.
69. Vroom V. H. (1964), Work and Motivation, New York : John Wiley.
70. Wood, R. (1989). Social Cognitive Theory of Organizational Management. The Academy of Management review, 14(3), 361-384.
71. Worchel, P. (1979). Trust and distrust. In W. G. Austin & S. Worchel (Eds.), The social psychology of intergroup relations (174-187). Monterrey, CA: Brooks/Cole Publishing.
72. Zand, D.E. (1972). Trust and managerial problem solving. Administrative Science Quarterly, 17, 229-240.
73. Zhang, J. X., & Schwarzer, R. (1995). Measuring optimistic self-beliefs:
A Chinese adaptation of the General Self-Efficacy Scale. Psychologia, 38 (3), 174-181
74. Zuker L.G. (1986). Production of trust: institutional sources of economic structure: 1840- 1920. Research in Organizational Behavior, 8(1):53-111.
指導教授 林子銘(Tzu-Ming Lin) 審核日期 2007-7-13
推文 facebook   plurk   twitter   funp   google   live   udn   HD   myshare   reddit   netvibes   friend   youpush   delicious   baidu   
網路書籤 Google bookmarks   del.icio.us   hemidemi   myshare   

若有論文相關問題,請聯絡國立中央大學圖書館推廣服務組 TEL:(03)422-7151轉57407,或E-mail聯絡  - 隱私權政策聲明