以多層次觀點探討群體互賴與組織公民行為之關係：群體凝聚力的中介影響

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湯雅云(Ya-Yun Tang) 查詢紙本館藏

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論文名稱

以多層次觀點探討群體互賴與組織公民行為之關係：群體凝聚力的中介影響
(A Multilevel Investigation of Group Interdependence and Organizational Citizenship Behavior: The Mediating Effect of Group Cohesion)

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摘要(中)

相互依附之群體關係盛行於當今組織中，群體成員間的情感狀態與其互動已成為組織研究的焦點。本研究以多層次觀點，探討群體凝聚力在任務互賴與目標互賴對員工的組織公民行為之中介影響。研究資料來自53間公司研發部門的53位主管與270位員工。研究結果發現任務互賴與目標互賴會完全透過群體凝聚力之中介，進而影響員工的組織公民行為，本研究亦證實任務互賴比目標互賴對群體凝聚力有較大的影響力。

摘要(英)

Interdependence among group members prevails in contemporary organizations. Group member’s affective state and interaction has become an important issue that interests organizational behavior scholars. This study investigated the mechanism of group cohesion in the relationship between both task interdependence and goal interdependence and individuals’ organizational citizenship behavior (OCB). A multilevel perspective was adopted to?investigate the complex relationships among variables. Data were collected from 53 supervisors and 270 employees from the R&D departments in Taiwan. It is found that group cohesion fully mediated the effects of task interdependence and goal interdependence on employees’ OCB. In addition, task interdependence had a greater effect on group cohesion than did goal interdependence. Implications and suggestions for future research are discussed.

關鍵字(中)

★ 組織公民行為
★ 群體凝聚力
★ 目標互賴
★ 任務互賴

關鍵字(英)

★ organizational citizenship behavior
★ group cohesion
★ goal interdependence
★ task interdependence

論文目次

摘要 i
Abstract ii
誌謝 iii
目錄 iv
圖目錄 v
表目錄 i
第一章序論 1
第一節研究動機 1
第二節研究問題 4
第三節研究目的 4
第四節論文結構 5
第二章文獻探討 6
第一節互賴性 6
第二節群體凝聚力 10
第三節組織公民行為 12
第四節研究假設 16
第五節研究架構 20
第三章研究方法 22
第一節研究對象 22
第二節資料蒐集流程 25
第三節變數量測 26
第四節群體層次變數檢驗 28
第五節分析方法 30
第四章研究結果 34
第一節敘述性統計、信度與相關分析 34
第二節驗證型因素分析 37
第三節 HLM分析結果 38
第五章結論與建議 42
第一節研究結果與討論 42
第二節理論貢獻與實務意涵 44
第三節研究限制 47
第四節未來研究建議 47
參考文獻 49
附錄一直屬主管之研究調查問卷 63
附錄二員工之研究調查問卷 65

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指導教授

陳春希(Chun-Hsi Chen)

審核日期

2010-1-18

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