| 摘要(英) |
While entering the 21st century, knowledge economy is no longer as a slogan. To accumulate, share and use knowledge may produce the powerful strength, these waves of unrest and trend are still growing, and all the enterprises must think and face this serious topic. When using knowledge as a basis of economy, the one and only way of success is the new organization and management. How to manage the knowledge is the most important thing in the future, because it would become a world of using brain- power to win victory in the future.
This paper endeavors to discuss the situation and benefit of the technical department users apply knowledge management to design and develop parts operation, after the company has set up the knowledge management system and through an analysis of evidences and case studies, to provide those enterprises who have not yet adopted knowledge management with a direction for referral.
The case study found that the technical department co-operate the company’s knowledge management system set up schedule and move proper sequence step by step and finally established the system successfully. Their process and method are worth of learing.for the enterprises.
The survey of questionnaire found that use knowledge management might help with the work such as the new employees could obtain the necessary knowledge and work smoothly, refer to the predecessors’experience and work consistence, seek for their own necessary knowledge easily. But there are still some items which couldn’t help with the work obviously such as forward the cross-department interaction and communication to help business work, always acquire the new knowledge, create their own value, use as preparing the new techenical document and up-load to the system sharing with others. The study suggests that they should open the limit authority of sharing (limit only reading) the techenical document to the related department, writing and up-loading these materials full of the contents of wisdom warehouse.
The more obvious benefit of application items with regards to new employees could bring the educating and training function rapidly and save the traing cost, share the best practice of company, promote learning within the members to stir originality to increase the excellent competition of the individual and company. Yet, there are some lower items what users evaluate in creating value such as producing the cost down effectiveness, help develpoing product and shorten the time of product enter the market, raise the efficiency and effectiveness for the individual. The study suggests that the corporation holds a paragon announcement meeting and uses the knowledge management at work as the subject, encourages staffs using the concrete case (including quantity, save time or sum of money) as the issuing contents and make all knowledge management users of company could realize that uses knowledge management might porduce benefit. |
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