博碩士論文 954300065 詳細資訊




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姓名 李文宗(Wen Tsung Lee)  查詢紙本館藏   畢業系所 高階主管企管碩士班
論文名稱 建構企業知識分享網站關鍵成功因素之研究-以汽車零組件公司為例
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摘要(中) 本研究以汽車零組件產業為背景,探討汽車零組件產業導入企業資訊管理之成功關鍵因素,研究中採用DeLone & McLean 的泛用型資訊系統成功模型,透過文獻探討找尋影響汽車零組件產業企業資訊網站成功的六類系統模型變數。以天下雜誌2005年1000大企業中之汽車零組件業的從業人員為研究對象,驗證此模型。研究結果發現,系統品質、資訊品質、服務品質會影響使用者知覺有用,系統品質、資訊品質、服務品質會影響使用者滿意度,其中以系統品質對使用者滿意度的影響最大,服務品質對使用者滿意度的影響最小;而知覺有用及使用者滿意度會影響其企業知識網站系統的使用意願,且使用意願對使用者的使用及滿意度具有回饋的效果。
摘要(英) This research aims to study with the Automotive Parts Manufacturing Industries as reference, researched the key success points for the industries to phase in the Enterprise Information Management. In the research, Delone & McLean’s accredited model of General Information System been used; From the academic writing, researched six models system variance which influent the success of the information website for the Automotive Parts Manufacturing Industries.
As the result from the research, quality of the system, quality of the information and the quality of the service can influent the users’ sense of advantage, as well as the users’ satisfaction. From it, the influence from the quality of system is obvious, and the influence from the quality of service is less. The users’ sense of advantage and the users’ satisfaction can influent his interest in using the enterprise knowledge website system, while the interest of using the system could influent the users’ satisfaction in return.
關鍵字(中) ★ 資訊系統成功模型
★ 資訊網站
★ 汽車零組件業
關鍵字(英) ★ Automotive Parts Manufacturing Industries
★  Infor
論文目次 第一章 緒論............................................................................................................. 1
第一節 研究背景................................................................................................. 1
第二節 研究動機與目的..................................................................................... 3
第三節 研究流程................................................................................................. 5
第二章 文獻探討.......... .......................................................................................... 7
第一節 核心競爭力............................................................................................... 7
第二節 知識分享理論........................................................................................... 9
第三節 知識分享工具........................................................................................... 13
第四節 科技接受理論........................................................................................... 20
第五節 資訊系統成功模型................................................................................... 24
第三章 汽車產業分析............................................................................................. 29
第一節 汽車產業現況分析................................................................................... 29
第二節 汽車零組件產業現況分析....................................................................... 34
第四章 實證分析方法介紹..................................................................................... 38
第一節 個案分析................................................................................................... 38
第二節 線性結構方程式....................................................................................... 41
第三節 變數定義與衡量....................................................................................... 45
第四節 研究架構與假設....................................................................................... 47
第五章 個案公司簡介.......... .................................................................................. 49
第一節 堤維西個案分析........................ .............................................................. 49
第二節 東陽個案分析........................................................................................... 53
第三節 閎暉個案分析........................................................................................... 56
第六章 資訊系統成功模型分析............................................................................. 59
第七章 結論與建議................................................................................................. 65
第一節 研究結論................................................................................................. 65
第二節 管理意涵................................................................................................. 67
第三節 研究限制................................................................................................. 69
第四節 後續研究建議......................................................................................... 70
中文文獻..................................................................................................................... 71
英文文獻.................................. ......................... .................................... .................. 72
附錄一 資訊系統導入分析問卷...................... ............................... .................. 75
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8. 蔡宗霖,「網路電子付款接受度之研究-以IC金融卡為例」,國立台灣科技大學資訊管理研究所碩士論文,2002
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網頁資料:
台灣區汽車工業同業公會 : http://www.ttvma.org.tw/cht/index.php
工研院產業資訊與趨勢中心,自動化產業技術與市場趨勢專輯:
http://www.mirl.itri.org.tw/mirl-inter/knowledge/mim/256/256-09.pdf
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指導教授 滕曉雲 審核日期 2008-6-11
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