應用分析層級法於電子化學品業委外供應商評選準則之研究

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姓名

張博鈞(Po-Chun Chang) 查詢紙本館藏

畢業系所

工業管理研究所在職專班

論文名稱

應用分析層級法於電子化學品業委外供應商評選準則之研究

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摘要(中)

對現今企業而言，委外已是一項營運的策略之一，因此本研究以屬於高科技產業內的電子級化學品製造產業為研究對象，探討其在策略性委外的需求下，以成本、品質、交期、彈性與服務等五個構面及其所延伸之重要影響因素來建立多準則決策架構，經由專家訪談的方式取得其判斷意見，並運用分析層級法加以分析，以評選出電子化學品業委外供應商的評選準則。
經由本文之研究探討後發現，電子化學品製造產業因其主要客戶為半導體產業，因此在委外供應商的評選準則上的優先順序為：一、品質。二、交期。三、成本。四、彈性。五、服務。而促使企業產生委外需求的成本因素並非為第一優先考量項目，顯示了現代產業所關注的品質與交期，亦延伸至其所委外的供應商。本研究所探討之電子化學品業委外供應商評選準則，將可提供業界作為評選其委外供應商的參考，亦可提供給委外供應廠商做為取得原廠合格供應商的參考，使參與其中的廠商了解雙方的需求，進而互惠互利以提升雙方的競爭力。

摘要(英)

For most of corporations today, outsourcing has been one kind of operation strategies; the study is focused on electronic chemicals manufacturers of the high-end technology, aiming at the decision structure backed up by the demand of strategic outsourcing with five essential factors: cost, quality, delivery, flexibility and service as well as their derivative effects. In this research, experts share their insights through interviews and those elements are analyzed by the method of AHP (Analytical Hierachy Process) in order to set up an outsourcing supplier selection standard for the electronic chemicals manufacurers industry.
The research shows that electronic chemicals manufacurers industry has a direct supply-demand relationship with SEMICON industry, and the outsourcing suppliers of electronic chemicals manufacurers industry are chosen in terms of quality, following with delivery, cost, flexibility, and service. Ironically, the cost is not regarded as a top priority even though it is the main cause of outsourcing. This indicates quality and delivery are what corporations really consider to choose and decide on their suppliers. The set of standards can be applicable in electronic chemicals manufacurers indutry and among the outsourcing suppliers when they need the reference to be qualified by the original manufacturers. It enables both sides to work together to create a win-win situation and help each other to be more competitive and successful in the marketplace.

關鍵字(中)

★ 供應商評選
★ 委外
★ 電子化學品製造產業
★ 分析層級法

關鍵字(英)

★ electronic chemicals manufacurers industry
★ outsourcing
★ supplier selection
★ analytical hierachy process

論文目次

目錄
目次頁次
中文摘要 ……………………………………………………... i
英文摘要 …………………………………………………….. ii
誌謝 ……………………………………………………. iii
目錄 ……………………………………………………. iv
圖目錄 ……………………………….………...…………. vi
表目錄 ……………………………………..…………….. vii
第一章緒論 ………………………………………………… 1
1.1 研究背景與動機 ………………….……………………. 1
1.2 研究目的與範圍 ………………….……………………. 3
1.3 研究架構 ………………………….……………………. 4
第二章文獻探討 …………………………………………… 5
2.1 委外的原因與風險 ……………………….……………. 5
2.2 供應商評選關鍵因素 ………………………………….. 7
2.3 電子化學品產業 ……………………………………… 11
2.4 電子化學品業委外供應商評選準則與因素 ………… 13
第三章研究方法 …….….………………………………… 15
3.1 分析層級法(AHP) ……………………………………. 15
3.2 研究架構 ……………………………………………… 23
3.3 專家訪談 ……………………………………………… 25
3.4 訪談問卷設計 ………………………………………… 26
第四章資料分析與研究結果 ……..……………………… 29
4.1 委外供應商評選準則分析 …………………………… 29
4.2 委外供應商評選準則下各延伸因素分析 …………… 30
4.3 委外供應商評選準則及因素權重分析結果 ………… 32
第五章結論與建議 ……………………………………….. 34
5.1 結論 …………………………………………………… 34
5.2 建議 …………………………………………………… 36
參考文獻 …………………………………………………… 37
附錄一委外供應商評選準則專家訪談資料記錄表 …….. 41
附錄二委外供應商評選準則計算 ……………………….. 42
附錄三委外供應商評選準則延伸之因素計算表 ……….. 43
附錄四委外供應商評選準則延伸之因素權重計算表 ….. 44

參考文獻

中文部份
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英文部份
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指導教授

陳振明(Jen-Ming Chen)

審核日期

2008-6-26

推文