博碩士論文 964201060 詳細資訊


姓名 楊智鈞(Chih-chun Yang)  查詢紙本館藏   畢業系所 企業管理學系
論文名稱 供應鏈中交易情境與組織間治理機制及其績效之研究
(Study of the Influence of Transaction Contexts and Governance Mechanism between Organizations on Organizational Performance)
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摘要(中) 在競爭市場全球化和國際化的衝擊之下,組織為了適應新的競爭環境,但是在人力、資源、設備和能力卻不足以應付時,會採取與本身組織擁有互補作用的廠商進行合作,結合各自有限的資源,達到互相降低成本與風險並提高績效的作用。然而在與其他廠商進行合作的時候,所遇到的交易情境是多樣性的,因此組織間合作的治理機制也會被交易情境所影響,並達到不一樣的績效。
本研究探討了五種交易情境、兩種治理機制和三種績效,交易情境分別為任務相依性、關係相依性、行為不確定性和市場不確定性,其中關係相依性分為兩種,分別為相互依賴性與依賴優勢性。治理機制為階層治理和關係治理;而探討的績效為協商效率、生產效率和交易後的信任。本研究探討之績效與先前學者們使用財務績效來衡量組織間績效不同,本研究認為應使用交易時的績效來做為組織間績效比較合適,因為財務績效並不只有交易夥伴為影響因素而已,公司內部的人力、能力和資源等也都是影響因素。
實證分析是針對台灣多元件組裝製造業之廠商為研究主體,並請其採購人員或其主管為問卷填答對象,所得樣本為288份。經由實證結果發現,交易情境大多為正向影響治理機制,除了行為不確定性為反向影響階層治理以外而已。而治理機制與績效多為正向影響關係,除了關係治理與協商效率為負向影響,這結果與先前學者探討協商效率的結果大相逕庭,本研究認為這是因為協商效率除了意願之外,供應商本身的能力也是會影響協商效率的因素之一,因為對於自身能記的瞭解,如果認知到無法達到約定的項目時,就會進行協商的動作,因而影響了協商效率。
摘要(英) In the global competitive market and under the international impact, organization has to adapt the new environment of competition, but when the labor, resources, equipments, and ability are actually insufficient to deal with it, they will adopt with which have the supplementary function manufacturer to carry on the cooperation. However, there are many transaction contexts in the supply chain, thus, interorganization performance will be affected by governance mechanism.
In this research, we will concern five transaction contexts, two governance mechanisms, and three organizational performances. The transaction contexts are task interdependence, relationship interdependence, behavior uncertainty, and market uncertainty. Governance mechanisms are hierarchical governance and relational governance. And organizational performances are negotiation efficiency, production efficiency and, ex post trust. What we concern about in performance is transaction performance between organizations instead of financial performance, because the effect factors of performance within organization not only transaction partners but also the human resources, capability, and resources are critical factors.
The empirical study aims at multi-part assembly manufactory enterprises, the questionnaires were distributed to the procurement staffs and managers, raising the total response to 288. After the empirical analysis, we found that transaction context has positive effect to governance mechanism, except for behavior uncertainty has negative effect to hierarchical governance. Then, governance mechanism has positive effect to transaction performance, except for negotiation efficiency. It is different with other researchers, we thought the reason is because there are two factors in negotiation, one is willingness, another is supplier’s ability. Because of the supplier recognize their own ability, so they will ask to buyer for the change of the negotiation items.
關鍵字(中) ★ 供應鏈績效
★ 治理機制
★ 組織間關係
★ 交易情境
關鍵字(英) ★ interorganizational performance
★ governance mechanism
★ transaction context
★ interorganizational relationship
論文目次 摘要 …………………………………………………………………iii
圖目錄 ………………………………………………………………vii
表目錄 ………………………………………………………………viii
第一章 緒論
第一節 研究背景與動機 …………………………………1
第二節 研究目的與貢獻 …………………………………2
第三節 研究方法 …………………………………………2
第四節 研究範圍與限制 …………………………………3
第五節 研究流程 …………………………………………4
第二章 理論背景與假說
第一節 基礎理論與定義 …………………………………5
第二節 治理機制 …………………………………………8
第三節 交易情境 …………………………………………10
第四節 組織間績效 ………………………………………16
第三章 研究方法與設計
第一節 研究架構 …………………………………………20
第二節 研究假說整理 ……………………………………21
第三節 變數定義與衡量 …………………………………22
第四節 交易情境、治理機制與績效之結構方程式模型…28
第五節 抽樣方法與問卷設計 ……………………………33
第四章 實證分析
第一節 樣本基本資料分析 ………………………………34
第二節 買方與賣方依賴性之因素分析 …………………36
第三節 衡量模型之評估 …………………………………37
第四節 結構模型之評估 …………………………………45
第五節 假說分析 …………………………………………52
第五章 結論與建議
第一節 研究結果與貢獻 …………………………………54
第二節 管理意涵 …………………………………………55
第三節 研究限制與未來研究之建議 ……………………56
參考文獻……………………………………………………………… 57
附錄一 ………………………………………………………………67
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指導教授 陳炫碩(Ken Chen) 審核日期 2009-7-12
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