博碩士論文 964203023 詳細資訊




以作者查詢圖書館館藏 以作者查詢臺灣博碩士 以作者查詢全國書目 勘誤回報 、線上人數:14 、訪客IP:3.235.182.206
姓名 宋哲毅(Je-Yi Sung)  查詢紙本館藏   畢業系所 資訊管理學系
論文名稱 多重專案、多期再規劃的軟體開發接案決策模式:以南亞科技資訊部門為例
(A Multi-Project Selections, Multi-Period Assignment Model with a Case Study of NTC)
相關論文
★ 專案管理的溝通關鍵路徑探討─以某企業軟體專案為例★ 運用並探討會議流如何促進敏捷發展過程中團隊溝通與文件化:以T銀行系統開發為例
★ 專案化資訊服務中人力連續派遣決策模式之研究─以高鐵行控資訊設備維護為例★ 以組織正義觀點介入案件指派決策之研究
★ 應用協調理論建立系統軟體測試中問題改善之協作流程★ 應用案例式推理於問題管理系統之研究 -以筆記型電腦產品為例
★ 運用限制理論於多專案開發模式的人力資源配置之探討★ 應用會議流方法於軟體專案開發之個案研究:以翰昇科技公司為例
★ 會議導向敏捷軟體開發及系統設計:以大學畢業專題為例★ 一種基於物件、屬性導向之變更影響分析方法於差異化產品設計
★ 會議流方法對大學畢業專題的團隊合作品質影響之實驗研究★ 實施敏捷式發展法於大學部畢業專題之 行動研究 – 以中央大學資管系為例
★ 建立一個用來評核自然語言需求品質的線上資訊系統★ 結合本體論與模糊分析網路程序法於軟體測試之風險與風險關聯辨識
★ 在軟體反向工程中針對UML結構模型圖之線上品質評核系統★ 以模糊專家系統實作軟體專案調適準則
檔案 [Endnote RIS 格式]    [Bibtex 格式]    [相關文章]   [文章引用]   [完整記錄]   [館藏目錄]   至系統瀏覽論文 ( 永不開放)
摘要(中) 在企業電子化的時代中,人力資源有限的資訊部門經常面對龐大且持續不斷的資訊化需求,如何做好專案的選擇及人力的規劃便成為資訊部門一個重要的課題。除了眾多專案如何有效地進行選擇之外,資訊部門於每期的批次專案規劃時除了新成立的專案之外,尚需考慮來自前期規劃的實際後果納入一併再規劃。如此多重(multiple projects)、多期(multiple periods)的特性對於專案的選擇以及有限資源的再分配,特別是人力再規劃與指派,更加深了接案管理的複雜與困難度;並且這種多期再規劃的接案決策問題在學理文獻上亦無太多著墨。資訊部門需要一制度化決策模式使其來有系統性、持續地進行多重專案的選擇、人力指派、以及再指派。
因此,本研究提出一個多重多期接案決策模式(Multi-Project selections,
multi-Period assignments model,簡為MPP接案決策模式)。MPP接案決策模式包括一個模式流程。此流程運用了來自CMMI的DAR及制度化規範而建立。該流程完整地包括接案審查、以及依據BIP (Binary Integer Planning)問題所發展出的一個MPP 多期專案再規劃的OR模型。在實務應用上,本研究依據所提出的模式,實作出一個應用程式來協助接案管理者有效率地達成多期專案再規劃的境界。並且,本研究將MPP接案決策模式實際應用於企業,即南亞科技股份有限公司,並以該企業為例,來展示模式的實際使用情形及使用回饋。在學術發展上,本研究也針對現今文獻中有關專案指派的OR模式與MPP指派模型進行比較,以整理出模式的特色,並針對企業的實際運用及使用限制,進一步提出未來的研究方向。
摘要(英) In contemporary business era, organizations’ information service departments (IT departments) often deal with tremendous and continuous requests of ad-hoc information systems and maintenance. With limited human resources how to effectively select projects and assign human resources to selected projects has become a critical issue to IT departments. Unlike one-time, single project planning, IT departments also need to re-plan project assignments for not only the new projects of current period and the accumulated effects of existing projects from previous periods.
In this regard, this research proposes a decision support model, named MPP model, to help IT departments handle multi-projects selection with multi-periods re-planning. The MPP contains a decision process that applies and implements the DAR from CMMI for guiding the entire project selection and assignment. MPP also includes a binary-integer OR programming optimization algorithm for stakeholders to effectively handling multi-periods re-planning issue. To demonstrate the proposed work, this research reports a business case as a real use of MPP in the IT department of Nanya Technology Corporation, Taiwan. Several use cases and analyses are provided in this study. Validity examinations for the real company case and the limitations due to the current development of MPP are discussed as well.
關鍵字(中) ★ 能力成熟度整合模式
★ 多重專案選擇
★ 多期再規劃
★ 作業研究
關鍵字(英) ★ Multi-periods re-planning
★ Multi-projects selection
★ Operations Research
★ CMMI
論文目次 中文摘要 i
Abstract ii
誌謝 iii
目錄 iv
圖目錄 vi
表目錄 viii
第一章、緒論 1
1.1研究背景 1
1.2動機與問題 2
1.3研究目的 3
1.4論文架構 3
第二章、文獻探討 5
2.1決策支援系統相關探討 5
2.2專案(軟體開發案)選擇相關探討 7
2.2.1 本模式與CMMI流程領域DAR相關性 7
2.2.2 專案投資組合流程與軟體開發案評估 8
2.3專案 (軟體開發案) 指派相關探討 10
2.3.1專案指派與二元整數規劃 10
2.3.2專案指派相關文章探討 11
2.4本研究與相關文獻的指派模型整理比較 16
2.5多期再規劃 (Multi-Periods Re-planning) 提出與相關比較 17
第三章、研究模式 20
3.1模式相關名詞定義 20
3.1.1開發案分類 20
3.1.2部門員工分類 21
3.1.3開發案生命週期 21
3.1.4展延 (空間) 比率 23
3.2研究模式 23
3.2.1第一階段,開發案選擇 27
3.2.2第二階段,開發案指派模型 27
3.2.3第三階段,動態決策 32
3.3 模式特性-多期再規劃(P) 35
3.3.1多期範例說明 36
第四章、企業實例 41
4.1 南亞科背景介紹與本模式系統實作說明 41
4.1.1 南亞科技資訊處 (系統開發部) 背景介紹 41
4.1.2 一般情況說明 (考慮不同開發案分類) 41
4.1.3 多個大專案時情況 62
4.1.4 多個小專案時情況 64
4.2 南亞科資訊部門本研究模式實際執行 68
第五章、討論 72
5.1實例結果討論 72
5.2 模式導入企業限制 74
5.3 模式效度評估 75
第六章 結論與展望 78
6.1 研究結論 78
6.2 研究在管理上貢獻 78
6.3 未來方向 79
參考文獻 80
參考文獻 Abran, A. and Robillard, P.N., 1996, “Function points analysis: an empirical study of its measurement processes,” IEEE Transactions on Software Engineering, Vol.22, No.12, pp.895-910
Adams, J.R., Barndt, S.E., Martin, M.D., 1979, Managing By Project Management, Pearson-Education, NJ, USA
Ahern, D.M., Clouse A. and Turner R., 2005, CMMI Distilled: A Practical Introduction to Integrated Process Improvement (3th Edition), Addison-Wesley, USA
Bassett, M., 2000, “Assigning projects-to optimize the utilization of employees' and expertise,” Computers and Chemical Engineering, Vol. 24, No.5, pp.1013-1021
Brand, L.C., Emam, K.E., Surmann, D., Wieczorek I. and Maxwell K.D., 1999, “An assessment and comparison of common software cost estimation modeling technique,” Proceedings of the 1999 International Conference on Software Engineering, pp.313-323
Burwick, D.M., 2008, How to Implement the CMMI - Real Process Improvement Using Proven Solutions, BPS-Blackwell, UK
Chopra, S. and Meindl, P., 2006, Supply Chain Management Strategy, Planning & Operations (3/e), Pearson-Education, NJ, USA.
Chu, P.Y., Hsu, Y.L. and Fehling M., 1996, “A Decision Support System for Project Portfolio Selection,” Computer in Industry, Vol.32, No.7, pp.141-149
Dowson, M., 1993, “Software Process themes and issues, the second international conference on the software process: Continuous software process improvement,” IEEE Computing, pp.54-62
Elonen,S. and Artto, K.A., 2003, “Problems in Managing Internal Development Projects in Multi-Project Environments,” International Journal of Project Management, Vol.21, No.8, pp.395-402.
Fairley, R. E., 1985, Software Engineering Concepts, McGraw-Hill, NY, USA.
Fylstra, D., Lasdon, L., Watson, J. and Waren, A., 1998, “Design and use of the Microsoft Excel Solver,” Interfaces, Vol.28, No.5, pp.29–55
Harper, P.R., Senna, V.D., Vieira, I.T. and Shahani, A. K., 2005, “A genetic algorithm for the project assignment problem,” Computers and Operations Research, Vol.32, No. 5, pp.1255-1265
Hauschildt, J., Keim, G.., Medcof, J.W., 2000, “Realistic Criteria for Project Manager Selection and Development,” Project Management Journal, Vol.31, No.7, pp.23-32
Hui, C.W. and Natori, Y., 1996, “An industrial application using mixed-integer programming technique: A multi-period utility system model,” Computers and Chemical Engineering, Vol.20, No.2, pp.S1577-S1582
Hwang, C.L. and Yoon, K., 1981, Multiple Attribute Decision Making Methods and Application, Springer Verlag, New York, No.1, pp.51-65
Kaplic, D., Mornar, V. and Baranovic, M., 1995, “Case study based on a multi-period multi-criteria production planning model,” European Journal of Operational Research Vol.87, No.3, 1995, pp.658-669
Keil, M., 1995, “Pulling the Plug: Software Project Management and the Problem of Project escalation,” MIS Quarterly, Vol.19, No.4, pp.421-447
Kitchenham, B, Pickard, L., and Pfleeger, S.L., 1995, “Case Studies for method and tool Evaluation,” IEEE Software, Vol.12, No.4, pp.52~62
Lai, V.S., Wong, B.K. and Cheung, W., 2002, “Group decision making in a multiple criteria environment: A case using the AHP in software selection,” European Journal of Operational Research, Vol.137, No.3, pp.134-144
LeBlanc J.L., Dale, R.J., Swann, T. K., 2000, “Heery International’s Spreadsheet Optimization Model for Assigning Managers to Construction Projects,” Interfaces, Vol.30, No.6, pp.95–106
Li, E.Y., Chen, H.G.. and Lee, T.S., 2003, “A Longitudinal Study of Software Process Management in Taiwan's Top Companies,” Total Quality Management and Business Excellence, Vol.14, No.5, pp.571-590
Li, E.Y., Chen, H.G.. and Lee, T.S.,2002, “Software Process Management of Top Companies in Taiwan: A Comparative Study,” Total Quality Management, Vol.13, No.5, pp.701-713
Lieberman, H., 2005, Introduction to Operation Research (8th Edition), McGraw-Hill, NY, USA
Lopes, L., Aronson, M., Carstensen, G., 2008, “Optimization Support for Senior Design Project Assignments,” Interfaces, Vol.38, No.6, pp.448–464
Marchewka, J.T. and Keil, M., 1995, “Portfolio Theory approach for Selecting and managing IT Projects” Information Resource Management Journal, Fall, pp.5-14
Matson, J.E., Barrett, B.E. and Mellichamp, J.M., 1994, “Software Development Cost Estimation Using Function Point,” IEEE Transactions on Software Engineering, Vol. 20, No.4, pp.275-287
Merwe, A.P. and Der, V., 1997, “Multi-Project Management-Organizational Structure and Control,” International Journal of Project Management, Vol.15, No.4, pp.223-233
Mian, S.A. and Dai, C.X., 1999, “Decision-Making over the Project Life Cycle: an analytical hierarchy approach,” Project Management Journal, Vol.30, No.2, pp.40-52
Montazemi, A.R., Cameron, D.A. and Gupta K.Y., 1996, “An Empirical Study of factors Affecting Software Package Selection” Journal of Management Information Systems, Summer, Vol.13, No.1, pp.89-105
Patanakul, P. and Milosevic D., 2006, “Assigning new product projects to multiple-project managers: What market leaders do,” Journal of High Technology Management Research, Vol.17, No.1, pp.53-69
Patanakul, P., Milosevic, D.Z. and Anderson, T.R., 2007, “A Decision Support Model for Project Manager Assignments,” IEEE Transaction on Engineering Management, Vol.54, No.3, pp.11-23
Payne, J.H., 1995, “Management of Multi Simultaneous Project: A State-of-the Art Review” International Journal of Project Management, Vol.13, No.3, pp.163-168
Pentico, D.W., 2007, “Assignment problems: A golden anniversary survey,” European Journal of Operational Research, Vol.176, No.2, pp.774-793
Santhanan, R. and Elan, J, 1998 “A survey of knowledge-based systems research in decision science,” Journal of Operation Research Society, Vol.49, No.13, pp.445-457
Schach, S.R., 2004, Object-Oriented and Classical Software Engineering, McGraw-Hill, NY, USA
Schwalbe, K., 2005, Information Technology Project Management (4th Edition), Course Technology Inc, KY, USA
SEI, 2006, Capability Maturity Model Integration Dev 1.2, Software Engineering Institute, Carnegie Mellon
Shoval, P., Giladi, R., 1996, “Determination of an implementation order for IS projects,” Information & Management, Vol. 31, No.2, pp.67-74
Silverman, B. G.., 1995, “Knowledge-Based Systems and the Decision Sciences,” Interface, Vol.25, No6, pp.67-82
Sommerville, I., 2001, Software Engineering, Pearson-Education, NJ, USA.
Strike, K., Emam, K.E. and Madhavji, N., 2001, “Software Cost Estimation with Incomplete Data,” IEEE Transactions on Software Engineering, Vol.27, No.10, pp.890-908
Sundarraj, R.P. and Talluri, S., 2003, “A multi-period optimization model for the procurement of component-based enterprise information technologies,” European Journal of Operational Research, Vol.146, No.2, pp.339-351
Turban, E. and Aronson, J., 2002, Decision support systems and intelligent systems, Prentice Hall, NJ, USA
Váncza J., Egri P. and Monostori L., 2008, “A coordination mechanism for rolling horizon planning in supply networks,” CIRP Annals - Manufacturing Technology Vol.57 , pp.455–458
Wang, Y.Z., 2002, “An application of genetic algorithm methods for teacher assignment problems,” Expert Systems with Applications, Vol. 22, No.4, pp.295-302
Zhang, J.D. and Rong, G.., 2008, “An MILP model for multi-period optimization of fuel gas system scheduling in refinery and its marginal value analysis,” Chemical Engineering Research and Design, Vol.86, No.2, pp.141-151
Zhang, J.D., Xu, H. and Wu, Y., 2009, “Single and multi-period optimal inventory control models with risk-averse constraints,” European Journal of Operational Research, Vol.199, No.2, pp.420-434
指導教授 陳仲儼(Chung-Yang Chen) 審核日期 2009-7-10
推文 facebook   plurk   twitter   funp   google   live   udn   HD   myshare   reddit   netvibes   friend   youpush   delicious   baidu   
網路書籤 Google bookmarks   del.icio.us   hemidemi   myshare   

若有論文相關問題,請聯絡國立中央大學圖書館推廣服務組 TEL:(03)422-7151轉57407,或E-mail聯絡  - 隱私權政策聲明