員工知覺創業者人格特質對員工工作滿意度之影響─以領導型態為中介變項

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洪御芳(Yu-Fang Houng) 查詢紙本館藏

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人力資源管理研究所

論文名稱

員工知覺創業者人格特質對員工工作滿意度之影響─以領導型態為中介變項
(The Effect of Employees’ Perception about Entrepreneurs’ Personalities on Employees’ Job Satisfaction - Leadership Style as a Mediator)

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摘要(中)

在經濟發展的過程中，創業活動一直是國家經濟成長的重要推手，而創業者能否承擔在創業活動中所面臨的風險與企業成敗之壓力，依賴創業者特質。此外亦有許多研究指出創業者的人格特質為影響企業成敗存續的關鍵因素，故創業者的人格特質特別重要。因此，本研究以探討創業者人格特對員工工作滿意度之影響，並以領導型態為中介變項，並以簡單便利抽樣之方式，針對第一代創辦者之企業員工進行紙本與線上問卷調查，共發放176份問卷，回收問卷116份，總回收率為65.9%。研究結果如下：
一、創業者之謹慎性人格與指導型與參與型領導型態有顯著正相關；創業者之親和性人格與支持型領導型態有顯著正相關。
二、創業者之親和性人格與員工工作滿意度有顯著正相關。
三、創業者之支持型領導型態與員工工作滿意度有顯著正相關。
四、支持型領導型態為親和性人格之創業者與員工工作滿意度之完全中介變項，即親和性人格之創業者可透過支持型領導型態，對員工工作滿意度產生影響。
根據上述結果，本研究建議創業者在追求經營績效的同時，應重視員工感受與彼此互動關係，並適時加入不同的領導型態以從不同角度了解與照顧員工生理與心理層面，進而影響其工作表現，以提升創業績效。

摘要(英)

Venture corporations always play a very important role in the process of economic developing. Whether the entrepreneurs can put up with the pressure and the risk of failure depends on the entrepreneurs’ personality traits. Researchers have indicated that personality factors affect the survival and success of the venture is entrepreneurs’ personalities. This study examined the entrepreneurs’ leadership style as a mediator effect the entrepreneurs’ personality traits and employees’ job satisfaction. The study collected empirical data from employees of 37 venture corporations. A total of 116 completed questionnaires were returned. Result of statistical analyses provided four important conclusions as follows:
1. Entrepreneurs’ conscientiousness personality trait has a significant positive correlation with directive path-goal clarifying leadership and participative leadership style. The entrepreneurs’ agreeableness personality trait has a significant positive correlation with supportive leadership style.
2. Entrepreneurs’ agreeableness personality trait has a significant positive correlation with employees’ job satisfaction.
3. Entrepreneurs’ agreeableness personality trait has a significant positive correlation with employees’ job satisfaction.
4. Entrepreneurs’ supportive leadership style can mediate entrepreneurs’ agreeableness personality and employees’ job satisfaction.
The results of study also suggest in the same time that making the venture performance better, entrepreneurs should care about employees’ feeling and their social interactions. Entrepreneurs should try to use different leadership style to take care of employees’ physical and psychological conditions which may affect their working behaviors and job performance.

關鍵字(中)

★ 創業者
★ 人格特質
★ 領導型態
★ 工作滿意度

關鍵字(英)

★ personality
★ job satisfaction
★ entrepreneur
★ leadership style

論文目次

中文摘要 i
Abstract ii
目錄 iii
圖目錄 v
表目錄 v
第一章緒論 1
第一節研究動機 1
第二節研究目的 2
第二章文獻探討 3
第一節創業者之定義 3
第二節人格特質 5
第三節領導型態 12
第四節工作滿意度 16
第五節創業者人格特質、領導型態與工作滿意度之關聯 18
第三章　研究方法 22
第一節　研究架構與假設 22
第二節　資料來源與樣本特性 23
第三節　研究工具 23
第四節　資料分析與統計方法 27
第四章研究結果 29
第一節研究樣本特性描述 29
第二節問卷信度分析 31
第三節相關分析 32
第四節迴歸分析 34
第五章結論與建議 47
第一節研究結論 47
第二節管理意涵與研究限制 50
參考文獻 52
附錄: 研究問卷 62

參考文獻

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指導教授

鄭晉昌(Jihn-Chang Jehng)

審核日期

2012-7-4

推文