博碩士論文 91443011 詳細資訊



以作者查詢圖書館館藏 、以作者查詢臺灣博碩士 、以作者查詢全國書目 、勘誤回報 、線上人數：47 、訪客IP：18.188.228.44
姓名 朱培宏(Pei-Hung Ju)  查詢紙本館藏   畢業系所 資訊管理學系
論文名稱 企業資源規劃系統如何成形-以科技的社會形塑觀點研究企業資源規劃系統建置與使用之個案
(How the ERP Comes to Be – A Case Study of ERP Implementation and Use from the Social Shaping View of Technology)
相關論文
★ 影響ERP導入過程及成效因素之研究 - 單一公司兩次導入SAP系統之比較分析★ 運用資料倉儲技術建置物力動員資訊系統之開發
★ 買方採用自有電子市集之個案研究─以台塑企業為例★ DEA模型評估經營效率之研究—以某綜合證券商為例
★ 尋求卓越：中小企業資訊部門的管理之個案研究★ 「證券商共同網路交易平台」之可行性分析
★ 產業競合模式策略探討－以自行車產業為例★ RFID導入航空貨運站出口作業流程應用之研究
★ 綠色供應鏈活動建構之個案研究-以筆記型電腦製造業為例★ 導入資訊科技服務管理之評估-以遠東銀行為例
★ 資訊系統導入歷程中專案團隊決策衝突之探討★ 應用資源基礎理論探討持久競爭優勢-以智慧型手機H公司為例
★ 服務導向架構為基礎的企業流程管理之探討 - 以瀚宇博德股份有限公司為例★ 沙賓法案實施與企業遵循個案研究--以K公司為例
★ 資訊服務委外之個案分析－以銀行簡訊為例★ 有線電視業者經營IPTV之競爭優勢分析—以個案公司為例
檔案 [Endnote RIS 格式]    [Bibtex 格式]    [相關文章]   [文章引用]   [完整記錄]   [館藏目錄]   至系統瀏覽論文 ( 永不開放)
摘要(中) 本研究闡述一個建置及使用企業資源規劃系統超過十年的大型組織個案。採用科技的社會形塑觀點，研究體現於企業資源規劃系統的全域結構與區域結構之間的衝突互動，本個案研究發現：(1) 企業資源規劃系統的封閉與穩定化是暫時性的。它顯示在建置與使用大型企業資訊系統時，所謂的「共識型封閉」絕不是如同Pinch及Bijker的理論所說的那麼簡單。在達成共識之前，會出現不同類型的封閉型態以暫時結束區域結構與全域結構之間的衝突互動；(2) 區域結構傾向於主導使用者早期如何從事企業資源規劃系統的運用，而組織在後期轉向企業資源規劃系統的標準結構。於個案中顯示，結構制定與選用兩種技術使用行為同時存在，並隨著時間而有不同程度的顯著性。
摘要(英) This study reports a case study of a large organization that has implemented and used enterprise resource planning systems (ERP) for more than 10 years. Adopting the social shaping view of technology (SST) to study the dialectical interplay between the global structures embodied in the ERP and the local structures, the case study finds that (1) the ERP closure is provisional. It shows that “closure by consensus” in the implementation and use of large scale, enterprise-wide information systems is by no means as simple as Pinch and Bijker’s theory would suggest. Before reaching a consensus, different types of closure emerge to end the dialectical interplay temporarily between the local structures and the global structures; and (2) while the local structures tended to dominate how users engage with the ERP during earlier period, the organization turns to embrace the ERP standard structures during later period. It seems that both the behaviors of structure enactment and appropriations are found and have different levels of salience over time.
關鍵字(中) ★ 科技的社會形塑
★ 企業資源規劃
★ 結構選用
★ 結構制定		 關鍵字(英) ★ Structure Enactment
★ Enterprise Resource Planning
★ Social Shaping of Technology
★ Structure Appropriations
論文目次 TABLE OF CONTENT
ABSTRACT ii
TABLE OF CONTENT iv
LIST OF FIGURES vi
LIST OF TABLES vii
CHAPTER 1. INTRODUCTION 1
1.1 Background 1
1.2 The Development of Research Questions 4
CHAPTER 2. THEORETICAL BACKGROUND 15
2.1 An Overall View of the Social Shaping of Technology 15
2.2 Thought Schools in the SST 18
2.2.1 Inside the Black Box: The Social Construction of Technology 20
2.2.2 Inside the Black Box: The Actor-Network Theory 25
2.2.3 Outside the Black Box: Social Shaping 30
2.3 A Comment: What Is the Role of Technology in Shaping Technology in the SST? 32
2.4 The Recent Development of the SST: Extensions and Convergence 35
2.5 Prior ERP Studies 39
2.5.1 ERP Studies Employing SCOT 41
2.5.2 ERP Studies Employing ANT 43
2.5.3 ERP Studies Employing social shaping 44
2.5.4 ERP Studies Blending Multiple SST Strands 46
2.6 The Practice Lens 50
2.7 A Comment on the Practice Lens from the SST perspective 52
2.8 The Research Framework 54
CHAPTER 3. METHODOLOGY 57
3.1 Philosophical Assumptions: The Epistemology of the Study 57
3.2 Research Design 59
3.3 Research Site 64
3.4 Data Collection 66
CHAPTER 4. CASE ANALYSIS 70
4.1 Episode One: The Purchase of SAP-ERP without Implementation (1998 - 2000) 70
4.2 Episode Two: A Financial Accounting Focused Implementation (2000 – 2001) 75
4.2.1 The Contextual Change and the Emergence of Social Alliance for the SAP-ERP 76
4.2.2 Stabilization Sub-process (1) : SAP-ERP Module Selection 79
4.2.3 Stabilization Sub-process (2): The Dialectical Interplay between the SAP-ERP Embodied Structures and the Local Structures 84
4.2.4 Stabilization Sub-process (3): Managerial Support and the Co-work between the ERP Consultants and the ERP Core Team 93
4.3 Episode Three: Closure Derivation – An International Rollout (2003 - 2006) 97
4.4 Episode Four: Closure Reverse (2007 – 2008) 103
4.4.1 The Mindset Change among the Social Actors 103
4.4.2 The Threat of Stopping Support from the SAP Company: The SAP-ERP Upgrade 108
CHAPTER 5. DISCUSSIONS 117
5.1 A Long and Unexpected Trip to Arrive “Closure by Consensus” 117
5.2 The Relationship between Structure Appropriations and Structure Enactment 129
CHAPTER 6. CONCLUSIONS 138
6.1 Implication for Theories 139
6.2 Implications for Practice 141
6.3 Limitations 144
References 145
Appendix A: Interview Protocol 159
參考文獻 1. Akrich, M. "The De-scription of Technical Objects," in: Shaping Technology/Building Society: Studies in Sociotechnical Change, W.E. Bijker and J. Law (eds.), MIT Press, Cambridge MA, 1992, pp. 205-224.
2. Alvarez, R. "Examining Technology, Structure and Identity during an Enterprise System Implementation," Information Systems Journal (18:2), 2008, pp. 203-224.
3. Arthur, W.B. Increasing Return and Path Dependency in the Economy, the University of Michigan Press, Ann Arbor, MI, 1994.
4. Bada, A.O. "Local Adaptations to Global Trends: A Study of an IT-based Organizational Change Program in a Nigerian Bank," The Information Society (18:2), 2002, pp. 77-86.
5. Barley, S.R. "Technology as an Occasion for Structure: Evidence from Observations of CT Scanners and the Social Order of Radiology Departments," Administrative Science Quarterly (31:1), 1986, pp. 78-108.
6. Batenburg, R., Benders, J., and van der Blonk, H. "Technical Isomorphism at Work: ERP-embedded Similarity-enhancing Mechanisms," Industrial Management & Data Systems (108:1), 2008, pp. 60-69.
7. Beder, S. "Controversy and Closure: Sydney's Beaches In Crisis," Social Studies of Science (21:2), 1991, pp. 223-256.
8. Benbasat, I., Goldstein, D.K., and Mead, M. "The Case Research Strategy in Studies of Information Systems," MIS Quarterly (11:3), 1987, pp. 369-386.
9. Benders, J., Batenburg, R., and van der Blonk, H. "Sticking to Standards; Technical and Other Isomorphic Pressures in Deploying ERP-systems," Information & Management (43:2), 2006, pp. 194-203.
10. Besson, P., and Rowe, F. "ERP Project Dynamics and Enacted Dialogue: Perceived Understanding, Perceived Leeway, and the Nature of Task-related Conflicts," ACM SIGMIS Database (32:4), 2001, pp. 47-66.
11. Bijker, W.E. Of Bicycles, Bakelites, and Bulbs: Toward a Theory of Sociotechnical Change, MIT Press, Cambridge, MA, 1995.
12. Bijker, W.E., and Law, J. (eds.) Shaping Technology/Building Society: Studies in Sociotechnical Change. MIT Press, Cambridge, MA, 1992.
13. Boudreau, M.C., and Robey, D. "Enacting Integrated Information Technology: A Human Agency Perspective," Organization Science (16:1), 2005, pp. 3-18.
14. Brady, T., Tierney, M., and Williams, R. "The Commodification of Industry Application Software," Industrial and Corporate Change (1:3), 1992, pp. 489-514.
15. Brehm, L., Heinzl, A., and Markus, M.L. "Tailoring ERP Systems: A Spectrum of Choices and Their Implications," in: Proceedings of the 34th Annual Hawaii International Conference on System Sciences, 2001.
16. Cadili, S., and Whitley, E.A. "On the Interpretative Flexibility of Hosted ERP Systems," Journal of Strategic Information Systems (14:2), 2005, pp. 167-195.
17. Callon, M. "The Sociology of an Actor-network: The Case of Electric Vehicle," in: Mapping the Dynamics of Science and Technology: Sociology of Science in the Real World, M. Callon, J. Law and A. Rip (eds.), Macmillan, London, 1986a, pp. 19-34.
18. Callon, M. "Some Elements of a Sociology of Translation: Domestication of the Scallops and the Fishermen of St. Brieuc Bay," in: Power, Action and Belief: A New Sociology of Knowledge? J. Law (ed.), Routledge, London, 1986b, pp. 196–233.
19. Callon, M. "Techno-economic Networks and Irreversibility," in: A Sociology of Monster: Essays on Power, Technology and Domination, J. Law (ed.), Routledge, London, 1991, pp. 132-164.
20. Chae, B., and Poole, M.S. "The Surface of Emergence in Systems Development: Agency, Institutions, and Large-scale Information Systems," European Journal of Information Systems (14:1), 2005, pp. 19-36.
21. Chua, W.F. "Radical Developments in Accounting Thought," The Accounting Review (61:4), 1986, pp. 601-632.
22. Ciborra, C.U., and Hanseth, O. "Introduction: From Control to Drift," in: From Control to Drift: The Dynamics of Corporate Information Infrastructures, C.U. Ciborra and Associates (eds.), Oxford University Press, New York, NY, 2000, pp. 1-11.
23. Clausen, C., and Koch, C. "The Role of Spaces and Occasions in the Transformation of Information Technologies - Lessons from the Social Shaping of IT Systems for Manufacturing in a Danish Context," Technology Analysis & Strategic Management (11:3), 1999, pp. 463-482.
24. Cohen, M.D., March, J.G., and Olsen, J.P. "A Garbage Can Model of Decision-making," Administrative Science Quarterly (17:1), 1972, pp. 1–25.
25. Darke, P., Shanks, G., and Broadbent, M. "Successfully Completing Case Study Research: Combining Rigour, Relevance and Pragmatism," Information Systems Journal (8:4), 1998, pp. 273-289.
26. Davenport, T.H. "Putting the Enterprise into the Enterprise System," Harvard Business Review (76:4), 1998, pp. 121-131.
27. Davidson, E.J. "Technology Frames and Framing: A Socio-Cognitive Investigation of Requirements Determination," MIS Quarterly (26:4), 2002, pp. 329-358.
28. Davison, R. "Cultural Complications of ERP," Communications of The ACM (45:7), 2002, pp. 109-111.
29. Dery, K., Hall, R., and Wailes, N. "ERPs as 'Technologies-in-Practice': Social Construction, Materiality and the Role of Organisational Factors," New Technology, Work & Employment (21:3), 2006, pp. 229-241.
30. DeSanctis, G., and Poole, M.S. "Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory," Organization Science (5:2), 1994, pp. 121-147.
31. Doherty, N.F., Coombs, C.R., and Loan-Clarke, J. "A Re-conceptualization of the Interpretive Flexibility of Information Technologies: Redressing the Balance between the Social and the Technical," European Journal of Information Systems (15:6), 2006, pp. 569-582.
32. Dutta, A. "A New Perspective in Understanding the Role of Information Technology Features in Technology Use Pattern," Vikalpa: The Journal for Decision Makers; (33:1), 2008, pp. 55-68.
33. Elbanna, A.R. "The Validity of the Improvisation Argument in the Implementation of Rigid Technology: The Case of ERP Systems," Journal of Information Technology (21:3), 2006, pp. 165-175.
34. Elbanna, A.R. "The Inertia of ERP Projects: Diffusion or Drift?” International Federation for Information Processing (235), 2007a, pp. 253-266.
35. Elbanna, A.R. "Implementing an Integrated System in a Socially Dis-integrated Enterprise," Information Technology & People (20:2), 2007b, pp. 121-139.
36. Elbanna, A.R. "Strategic Systems Implementation: Diffusion through Drift," Journal of Information Technology (23:2), 2008, pp. 89-96.
37. Ettlie, J.E., Perotti, V.J., Joseph, D.A., and Cotteleer, M.J. "Strategic Predictors of Successful Enterprise System Deployment," International Journal of Operations & Production Management (25:10), 2005, pp. 953–972.
38. Fleck, J. "Configurations: Crystallizing Contingency," International Journal of Human Factors in Manufacturing (3:1), 1993, pp. 15-36.
39. Fleck, J. "Learning by Trying: The Implementation of Configurational Technology," Research Policy (23:6), 1994, pp. 637-652.
40. Gasser, L. "The Integration of Computing and Routine Work," ACM Transaction on Office Information Systems (4:3), 1986, pp. 205-225.
41. Gersick, C.J. "Revolutionary Change Theories: A Multilevel Exploration of the Punctuated Change Paradigm," Academy of Management Review (16:1), 1991, pp. 10-36.
42. Giddens, A. The Constitution of Society: Outline of the Theory of Structure, University of California Press, Berkeley, CA, 1984.
43. Giddens, A. The Consequences of Modernity, Polity Press, Cambridge, 1990.
44. Glass, R.L. "Enterprise Resource Planning - Breakthrough and/or Term Problem?” The DATA BASE for Advances in Information Systems (29:2), 1998, pp. 13-16.
45. Grant, D., Hall, R., Wailes, N., and Wright, C. "The False Promise of Technological Determinism: The Case of Enterprise Resource Planning Systems," New Technology, Work and Employment (21:1), 2006, pp. 2-15.
46. Griffith, T.L. "Technology Features as Triggers for Sensemaking," Academy of Management Review (24:3), 1999, pp. 472-488.
47. Grint, K., and Woolgar, S. The Machine at Work: Technology, Work, and Organization, Polity Press, Oxford, 1997.
48. Groenewegen, P., and Wagenaar, P. "Managing Emergent Information Systems: Towards Understanding How Public Information Systems Come into Being," Information Polity (11:2), 2006, pp. 135-148.
49. Hanseth, O., Aanestad, M., and Berg, M. "Guest Editors’ Introduction: Actor-network Theory and Information Systems. What's So Special?” Information Technology & People (17:2), 2004, pp. 116-123.
50. Harley, B., Wright, C., Hall, R., and Dery, K. "Management Reactions to Technological Change: The Example of Enterprise Resource Planning," The Journal of Applied Behavioral Science (42:1), 2006, pp. 58-75.
51. Henderson, J.C., and Venkatraman, N. "Strategic Alignment: Leveraging Information Technology for Transforming Organizations," IBM Systems Journal (32:1), 1993, pp. 4-16.
52. Holmstrom, J., and Stalder, F. "Drifting Technologies and Multi-purpose Networks: The Case of the Swedish Cashcard," Information and Organization (11:3), 2001, pp. 187-206.
53. Hong, K.K., and Kim, Y.G. "The Critical Success Factors for ERP Implementation: An Organizational Fit Perspective," Information & Management (40:1), 2002, pp. 25-40.
54. Howcroft, D., Mitev, N., and Wilson, M. "What We May Learn from the Social Shaping of Technology Approach," in: Social Theory and Philosophy for Information Systems, J. Mingers and L. Willcocks (eds.), John Wiley & Sons, West Sussex, 2004, pp. 329-371.
55. Hughes, T.P. Networks of Power: Electrification in Western Society, 1880-1930, Johns Hopkins University Press, Baltimore, 1983.
56. Hughes, T.P. "Edison and Electric Light," in: The Social Shaping of Technology, D. MacKenzie and J. Wajcman (eds.), Open University Press, Philadelphia, PA, 1999, pp. 50-63.
57. Jones, M., and Karsten, H. "Giddens's Structuration Theory and Information Systems Research," MIS Quarterly (32:1), 2008, pp. 127-157.
58. Juan, Y.C., and Ou-Yang, C. "Systematic Approach for the Gap Analysis of Business Processes," International Journal of Production Research (42:7), 2004, pp. 1325-1364.
59. Kallinikos, J. "Deconstructing Information Packages: Organizational and Behavioural Implications of ERP systems," Information Technology & People (17:1), 2004, pp. 8-30.
60. Kim, R.M., and Kaplan, S.M. "Interpreting Socio-technical Co-evolution," Information Technology & People (19:1), 2006, pp. 35-54.
61. Klaus, H., Rosemann, M., and Gable, G.G. "What Is ERP?” Information Systems Frontiers (2:2), 2000, pp. 141-162.
62. Klein, H., and Myers, M. "A Set of Principles for Conducting and Evaluating Interpretive Field Studies," MIS Quarterly (23:1), 1999, pp. 67-93.
63. Kline, R., and Pinch, T. "The Social Construction of Technology," in: The Social Shaping of Technology, D. MacKenzie and J. Wajcman (eds.), Open University Press, Philadelphia PA, 1999, pp. 112-115.
64. Koch, C. "The Ventriloquist's Dummy? The Role of Technology in Political Processes," Technology Analysis and Strategic Management (12:1), 2000, pp. 119-138.
65. Lacity, M.C., and Hirschheim, R. "The Information Systems Outsourcing Bandwagon," Sloan Management Review (35:1), 1993, pp. 73-86.
66. Lassila, K.S., and Brancheau, J.C. "Adoption and Utilization of Commercial Software Packages: Exploring Utilization Equilibria, Transitions, Triggers, and Tracks," Journal of Management Information Systems (16:2), 1999, pp. 63-90.
67. Latour, B. Science in Action. How to Follow Engineers and Scientists Through Society, Harvard University Press, Cambridge, MA, 1987.
68. Latour, B. "Technology Is Society Made Durable," in: A Sociology of Monsters: Essays on Power, Technology and Domination, J. Law (ed.), Routledge, London, 1991, pp. 103-131.
69. Latour, B. "Where Are the Missing Masses? The Sociology of a Few Mundane Artifacts," in: Shaping Technology/Building Society: Studies in Sociotechnical Change, W.E. Bijker and J. Law (eds.), MIT Press, Cambridge MA, 1992, pp. 225-258.
70. Lee, A.S. "A Scientific Methodology for MIS Case Studies," MIS Quarterly (13:1), 1989, pp. 33-50.
71. Liang, H., and Xue, Y. "Coping with ERP-related Contextual Issues in SMEs: A Vendor's Perspective," Journal of Strategic Information Systems (13:4), 2004, pp. 399-415.
72. Lie, M., and Sorensen, K.H. Making Technology Our Own: Domesticating Technology into Everyday Life, Scandinavian University Press, Oslo, 1996.
73. Light, B. "The Maintenance Implications of the Customization of ERP Software," Journal of Software Maintenance: Research and Practice (13:6), 2001, pp. 415-429.
74. Light, B. "Going beyond ‘Misfit’as a Reason for ERP Package Customization," Computers in Industry (56:6), 2005, pp. 606-619.
75. Light, B., and Wagner, E. "Integration in ERP Environments: Rhetoric, Realities and Organisational Possibilities," New Technology, Work & Employment (21:3), 2006, pp. 215-228.
76. Luo, W., and Strong, D.M. "A Framework for Evaluating ERP Implementation Choices," IEEE Transactions on Engineering Management (51:3), 2004, pp. 322-333.
77. Mackay, H., and Gillespie, G. "Extending the Social Shaping of Technology Approach: Ideology and Appropriation," Social Studies of Science (22:4), 1992, pp. 685-716.
78. MacKenzie, D., and Wajcman, J. (eds.) The Social Shaping of Technology. Open University Press, Philadelphia PA, 1999.
79. Markus, M.L., and Robey, D. "Information Technology and Organizational Change: Causal Structure in Theory and Research," Management Science (34:5), 1988, pp. 583-598.
80. Markus, M.L., and Tanis, C. "The Enterprise Systems Experience: from Adoption to Success," in: Framing the Domains of IT Research: Glimpsing the Future Through the Past, R.W. Zmud (ed.), Pinnaflex Education Resources, Cincinnati, OH, 2000, pp. 173–207.
81. Markus, M.L., Tanis, C., and van Fenema, P.C. "Enterprise Resource Planning: Multisite ERP Implementations," Communications of The ACM (43:4), 2000, pp. 42-46.
82. McLoughlin, I. Creative Technological Change: The Shaping of Technology and Organisations, Routledge, London and New York, 1999.
83. Molina, A.H. "Sociotechnical Constituencies as Processes of Alignment: The Rise of a Large-scale European Information Technology Initiative," Technology in Society (17:4), 1995, pp. 385-412.
84. Monteiro, E. "Actor-network Theory and Information Infrastructure," in: From Control to Drift: The Dynamics of Corporate Information Infrastructures, C.U. Ciborra and Associates (eds.), Oxford University Press, New York, NY, 2000, pp. 71-83.
85. Orlikowski, W.J. "The Duality of Technology: Rethinking the Concept of Technology in Organizations," Organization Science (3:3), 1992, pp. 398-427.
86. Orlikowski, W.J. "Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations," Organization Science (11:4), 2000, pp. 404-428.
87. Orlikowski, W.J., and Baroudi, J.J. "Studying Information Technology in Organizations: Research Approaches and Assumptions," Information Systems Research (2:1), 1991, pp. 1-28.
88. Orlikowski, W.J., and Iacono, C.S. "Research Commentary: Desperately Seeking the 'IT' in IT Research - A Call to Theorizing the IT Artifact," Information Systems Research (12:2), 2001, pp. 121-134.
89. Orlikowski, W.J., and Yates, J. "ICT and Organizational Change," The Journal of Applied Behavioral Science (42:1), 2006, pp. 127-134.
90. Orlikowski, W.J., Yates, J.A., Okamura, K., and Fujimoto, M. "Shaping Electronic Communication: The Metastructuring of Technology in the Context of Use," Organization Science (6:4), 1995, pp. 423-444.
91. Pereira, R.E. "Resource View Theory Analysis of SAP as a Source of Competitive Advantage for Firms," The DATA BASE for Advances in Information Systems (30:1), 1999, pp. 38-46.
92. Pinch, T.J., and Bijker, W.E. "The Social Construction of Facts and Artefacts: or How the Sociology of Science and the Sociology of Technology might Benefit Each Other," Social Studies of Science (14:3), 1984, pp. 399-441.
93. Pinch, T.J., and Bijker, W.E. "The Social Construction of Facts and Artifacts: or How the Sociology of Science and the Sociology of Technology Might Benefit Each Other," in: The Social Construction of Technological Systems: New Directions in Sociology of History and Technology, W.E. Bijker, T.P. Hughes and T.J. Pinch (eds.), MIT Press, Cambridge, MA, 1987, pp. 17–50.
94. Pollock, N., Williams, R., and Procter, R. "Fitting Standard Software Packages to Non-standard Organizations: The 'Biography' of an Enterprise-wide System," Technology Analysis & Strategic Management (15:3), 2003, pp. 317-332.
95. Pozzebon, M. "Demystifying the Rhetorical Closure of ERP Packages," Proceedings of the 22nd International Conference on Information Systems Association for Information Systems: New Orleans, USA, 2001, pp. 329-337.
96. Pozzebon, M., and Pinsonneault, A. "Global–local Negotiations for Implementing Configurable Packages: The Power of Initial Organizational Decisions," Journal of Strategic Information Systems (14:2), 2005, pp. 121-145.
97. Pozzebon, M., Titah, R., and Pinsonneault, A. "Combining Social Shaping of Technology and Communicative Action Theory for Understanding Rhetorical Closure in IT," Information Technology & People (19:3), 2006, pp. 244-271.
98. Pozzebon, M., and van Heck, E. "Local Adaptations of Generic Application Systems: The Case of Veiling Holambra in Brazil," Journal of Information Technology (21:2), 2006, pp. 73-85.
99. Quattrone, P., and Hopper, T. "What Is IT? SAP, Accounting, and Visibility in a Multinational Organisation," Information and Organization (16:3), 2006, pp. 212-250.
100. Robey, D., and Boudreau, M.C. "Accounting for the Contradictory Organizational Consequences of Information Technology," Information Systems Research (10:2), 1999, pp. 167-185.
101. Robey, D., Boudreau, M.C., and Rose, G.M. "Information Technology and Organizational Learning: A Review and Assessment of Research," Accounting, Management and Information Technologies (10:2), 2000, pp. 125-155.
102. Robey, D., and Newman, M. "Sequential Patterns in Information Systems Development: An Application of a Social Process Model," ACM Transaction on Information Systems (14:1), 1996, pp. 30-63.
103. Robey, D., Ross, J.W., and Boudreau, M.C. "Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change," Journal of Management Information Systems (19:1), 2002, pp. 17-46.
104. Robey, D., and Sahay, S. "Transforming Work through Information Technology: A Comparative Case Study of GIS in County Government," Information Systems Research (7:1), 1996, pp. 93-110.
105. Rogers, E.M. Diffusion of Innovations, Free Press, New York, NY, 1995.
106. Rolland, K.H., and Monteiro, E. "Balancing the Local and the Global in Infrastructural Information Systems," The Information Society (18:2), 2002, pp. 87-100.
107. Russell, S. "The Social Construction of Artefacts: A Response to Pinch and Bijker," Social Studies of Science (16:2), 1986, pp. 331-346.
108. Russell, S., and Williams, R. "Social Shaping of Technology: Frameworks, Findings and Implications for Policy with Glossary of Social Shaping Concepts," in: Shaping Technology, Guiding Policy: Concepts, Spaces and Tools, K.H. Sorensen and R. Williams (eds.), Edward Elgar, Northampton, MA, 2002, pp. 37–132.
109. Sahay, S. "Implementing GIS Technology in India: Some Issues of Time and Space," Accounting, Management and Information Technologies (8:2-3), 1998, pp. 147-188.
110. Salisbury, W.D., Chin, W.W., Gopal, A., and Newsted, P.R. "Research Report: Better Theory Through Measurement-Developing a Scale to Capture Consensus on Appropriation," Information Systems Research (13:1), 2002, pp. 91-103.
111. Sarker, S., and Lee, A.S. "Using a Case Study to Test the Role of Three Key Social Enablers in ERP Implementation," Information & Management (40:8), 2003, pp. 813-829.
112. Shepherd, C., Clegg, C., and Stride, C. “Opening the Black Box: A Multi-method Analysis of an Enterprise Resource Planning Implementation,” Journal of Information Technology (24), 2009, pp. 81-102.
113. Scott, S.V., and Wagner, E.L. "Networks, Negotiations, and New Times: The Implementation of Enterprise Resource Planning into an Academic Administration," Information and Organization (13:4), 2003, pp. 285-313.
114. Shang, S., and Seddon, P.B. "Assessing and Managing the Benefits of Enterprise Systems: The Business Manager's Perspective," Information Systems Journal (12:4), 2002, pp. 271-299.
115. Sia, S.K., and Soh, C. "An Assessment of Package–Organisation Misalignment: Institutional and Ontological Structures," European Journal of Information Systems (16:5), 2007, pp. 568-583.
116. Soh, C., Kien, S.S., and Tay-Yap, J. "Cultural Fits and Misfits: Is ERP a Universal Solution?” Communications of The ACM (43:4), 2000, pp. 47-51.
117. Soh, C., and Sia, S.K. "An Institutional Perspective on Sources of ERP Package–Organisation Misalignments," Journal of Strategic Information Systems (13:4), 2004, pp. 375-397.
118. Soh, C., and Sia, S.K. "The Challenges of Implementing 'Vanilla' Versions of Enterprise Systems," MIS Quarterly Executive (4:3), 2005, pp. 373-384.
119. Soh, C., Sia, S.K., Boh, W.F., and Tang, M. "Misalignments in ERP Implementation: A Dialectic Perspective," International Journal of Human-Computer Interaction (16:1), 2003, pp. 81-100.
120. Sorensen, K.H. "Social Shaping on the Move? On the Policy Relevance of the Social Shaping of Technology Perspective," in: Shaping Technology, Guiding Policy: Concepts, Spaces and Tools, K.H. Sorensen and R. Williams (eds.), Edward Elgar, Northampton, MA, 2002, pp. 19-35.
121. Sorensen, K.H., Aune, M., and Hatling, M. "Against Linearity: On the Cultural Appropriation of Science and Technology," in: Between Understanding and Trust: The Public, Science and Technology, M. Dierkes and C.v. Grote (eds.), The Gordon and Breach Publishing Group, 2000, pp. 237-257.
122. Sorensen, K.H., and Williams, R. (eds.) Shaping Technology, Guiding Policy: Concepts, Spaces and Tools. Edward Elgar, Northampton, MA, 2002.
123. Sumner, M. "Risk Factors in Enterprise-wide/ERP Projects," Journal of Information Technology (15:4), 2000, pp. 317-327.
124. Swan, J., Newell, S., and Robertson, M. "The Illusion of ‘Best Practice’ in Information Systems for Operations Management," European Journal of Information Systems (8:4), 1999, pp. 284-293.
125. Swan, J., Newell, S., and Robertson, M. "The Diffusion, Design and Social Shaping of Production Management Information Systems in Europe," Information Technology & People (13:1), 2000, pp. 27-45.
126. Swanson, E.B. "Innovating with Packaged Business Software: Towards an Assessment," in: Second-wave Enterprise Resource Planning Systems: Implementing for Effectiveness, G. Shanks, P.B. Seddon and L.P. Willcocks (eds.), Cambridge University Press, New York, NY, 2003, pp. 56-73.
127. Swanson, E.B., and Ramiller, N.C. "Innovating Mindfully with Information Technology," MIS Quarterly (28:4), 2004, pp. 553-583.
128. Swanson, E.B., and Wang, P. "Knowing Why and How to Innovate with Packaged Business Software," Journal of Information Technology (20:1), 2005, pp. 20-31.
129. Tyre, M.J., and Orlikowski, W.J. "Windows of Opportunity: Temporal Patterns of Technological Adaptation in Organizations," Organization Science (5), 1994, pp. 98-118.
130. Van De Ven, A.H., and Poole, M.S. "Explaining Development and Change in Organizations," Academy of Management Review (20:3), 1995, pp. 510-540.
131. van Fenema, P.C., Koppius, O.R., and van Baalen, P.J. "Implementing Packaged Enterprise Software in Multi-site Firms: Intensification of Organizing and Learning," European Journal of Information Systems (16:5), 2007, pp. 584-598.
132. Wagner, E.L., and Newell, S. "‘Best’ for Whom?: The Tension between ‘Best Practice’ ERP Packages and Diverse Epistemic Cultures in a University Context," Journal of Strategic Information Systems (13:4), 2004, pp. 305-328.
133. Wagner, E.L., and Newell, S. "Repairing ERP: Producing Social Order to Create a Working Information System," The Journal of Applied Behavioral Science (42:1), 2006, pp. 40-57.
134. Wagner, E.L., Scott, S.V., and Galliers, R.D. "The Creation of ‘Best Practice’ Software: Myth, Reality and Ethics," Information and Organization (16:3), 2006, pp. 251-275.
135. Walsham, G. "The Emergence of Interpretivism in IS Research," Information Systems Research (6:4), 1995a, pp. 376-394.
136. Walsham, G. "Interpretive Case Studies in IS Research: Nature and Method," European Journal of Information Systems (4:2), 1995b, pp. 74-81.
137. Walsham, G. "Doing Interpretive Research," European Journal of Information Systems (15:3), 2006, pp. 320-330.
138. Wang, E.T.G., Klein, G., and Jiang, J.J. "ERP Misfit: Country of Origin and Organizational Factors," Journal of Management Information Systems (23:1), 2006, pp. 263-292.
139. Wei, H.L., Wang, E.T.G., and Ju, P.H. "Understanding Misalignment and Cascading Change of ERP Implementation: A Stage View of Process Analysis," European Journal of Information Systems (14:4), 2005, pp. 324–334.
140. Williams, R. "Universal Solutions or Local Contingencies? Tensions and Contradictions in the Mutual Shaping of Work Organizations," in: Innovation, Organizational Change and Technology I. McLoughlin and M. Harris (eds.), International Business Press, London, 1997a, pp. 170–185.
141. Williams, R. "The Social Shaping of Information and Communications Technologies," in: The Social Shaping of Information Superhighways, H. Kubicek, R. Williams and W.H. Dutton (eds.), St. Martin's Press, NY, 1997b, pp. 299-338.
指導教授 王存國(Eric T.G. Wang) 審核日期 2009-6-3
推文 facebook   plurk   twitter   funp   google   live   udn   HD   myshare   reddit   netvibes   friend   youpush   delicious   baidu   
網路書籤 Google bookmarks   del.icio.us   hemidemi   myshare   

若有論文相關問題，請聯絡國立中央大學圖書館推廣服務組 TEL:(03)422-7151轉57407，或E-mail聯絡  - 隱私權政策聲明