轉換型領導、團隊凝聚力、信任與組織公民行為之相關研究－以研發人員為例

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褚慶祥(Ching-Hsiang Chu) 查詢紙本館藏

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企業管理學系在職專班

論文名稱

轉換型領導、團隊凝聚力、信任與組織公民行為之相關研究－以研發人員為例
(Effects of Transformational Leadership, Group Cohesion, and Trust on Organizational Citizenship Behavior-A Study of R&D Personnel)

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摘要(中)

本研究以研發人員為樣本，以便利抽樣方式進行主管與部屬的對偶調查，探討轉換型領導、團隊凝聚力與信任對員工的組織公民行為之影響。研究結果發現轉換型領導對團隊凝聚力、信任與員工的組織公民行為有正向的影響; 團隊凝聚力與信任對員工的組織公民行為有正向的影響; 團隊凝聚力對信任有正向的影響。除此之外，轉換型領導會透過團隊凝聚力之中介，影響員工組織公民行為的展現; 信任也會透過團隊凝聚力之中介，影響員工組織公民行為的展現。本研究針對結果進行討論，並對人力資源管理實務後續研究提出建議。

摘要(英)

With R&D personnel as samples, the purpose of this research is to investigate the effects of transformational leadership, group cohesion and trust on employees’ organizational citizenship behavior. It is found that transformational leadership has a positive effect on group cohesion, trust, and employees’ organizational citizenship behavior. Group cohesion and trust are found to have positive effects on employees’ organizational citizenship behavior. Trust is found to have a positive effect on group cohesion. Transformational leadership is also found to have a positive effect on employees’ organizational citizenship behavior through the mediation of group cohesion. In addition, trust is found to have a positive effect on employees’ organizational citizenship behavior through the mediation of group cohesion. Suggestions and recommendations for future research are discussed.

關鍵字(中)

★ 團隊凝聚力
★ 信任
★ 組織公民行為
★ 轉換型領導

關鍵字(英)

★ trust
★ group cohesion
★ transformational leadership
★ organizational citizenship behavio

論文目次

第一章緒論 ……………………………………………………………1
第一節研究背景與研究動機 …………………………………………1
第二節研究目的 ………………………………………………………3
第三節研究流程 ………………………………………………………4
第二章文獻探討 ………………………………………………………6
第一節轉換型領導 ……………………………………………………6
第二節團隊凝聚力……………………………………………………10
第三節信任……………………………………………………………11
第四節組織公民行為…………………………………………………13
第五節各研究變項的關係……………………………………………16
第三章研究方法………………………………………………………20
第一節研究架構………………………………………………………20
第二節研究變項………………………………………………………21
第三節研究樣本與資料蒐集…………………………………………23
第四節資料分析方法…………………………………………………25
第四章資料分析與統計方法…………………………………………27
第一節敘述性統計分析………………………………………………27
第二節自變項初步分析………………………………………………29
第三節各變項相關分析………………………………………………30
第四節迴歸分析………………………………………………………31
第五章研究結果………………………………………………………43
第一節研究結論………………………………………………………43
第二節研究貢獻與管理意涵…………………………………………46
第三節研究限制與建議………………………………………………49
參考文獻 ………………………………………………………………51
附錄一：研究問卷 ……………………………………………………56

參考文獻

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指導教授

陳春希(Chun-Hsi Vivian Chen)

審核日期

2007-1-15

推文