| 摘要(英) |
Electronics manufacturing industry in Taiwan is facing many tough challenges such as rapidly changing global market, shorter product life cycle, rising raw material costs and diversified customer demands. Additionally, the rising of the red supply chain and the new generation of industrial revolution-industry 4.0 had forced the business to reconsider how to transform its business strategies, how to increase the value and how to be more flexible, more efficient and more elastic for its products and services offered. These have become the primary goal of every enterprise.
There’re many different aspects of research for “servitization of manufacturing”, but most of them only focused on theoretical studies and is deficient for SMEs. Industry in Taiwan is mainly composed of SMEs. So, the object of this study is just a case of SME. We expect the appropriate service innovation and business model derived from this research can be the reference for the case company and other similar SMEs.
The in-depth Qualitative research method and the Secondary Qualitative Study are utilized in this research. The researcher collected and analyzed the literatures in connection with the enterprise transformation, “servitization of manufacturing” and related policy. Also, some best practices for “servitization of manufacturing” are presented. And, some conclusions and suggestions are proposed after the feasibility study of “servitization of manufacturing” on case company. First of all, the enterprise must not only to retain its manufacturing advantages but also to conduct the brand marketing under the information economy era. Secondly, the electronic manufacturing industry must take the advantages of the network externalities to establish the sharing platform for technology and information in order to create the highly differentiated and high customer royalty brand. Finally, considering cross-terminal user experience, the large-scale application of life, system integration, and big data analysis development model, Taiwan′s industry should follow this megatrend to enhance the cross domain ecosystem integration and become the value creator. |
| 參考文獻 |
Andersson, Göran, Kalliokoski, Petri, Salminen, Vesa, and Hemilä, Jukka (2003), “BestServ Feasibility Study”, Technology Industries of Finland, Helsinki.
Baines, T. S., Lightfoot, H. W., Evans, S., Neely, A. D., Greenough, R., Peppard, J., Roy, R., Shehab, E., Braganza, A., Tiwari, A., Alcock, J., Angus, J., Bastl, M., Cousens, A., Irving, P., Johnson, M., Kingston, J., Lockett, H., Martinez, V., Micheli, P., Tranfield, D., Walton, I., and Wilson, H. (2007), “State-of-the-art in product-service systems”, Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 221 (10), 1543-1552.
Gartner (2016), “Worldwide Semiconductor Revenue Declined 2.3 Percent in 2015, According to Final Results by Gartner”, http://www.gartner.com/newsroom/id/3274717.
Mont, O. (2002), “Clarifying the Concept of Product-Service System”, Journal of Cleaner Production, 10 (3), 237-245.
Neely, Andy (2007), “The Servitization of Manufacturing: an Analysis of Global Trends”. To be presented at the 14th European Operations Management Association Conference, Ankara, Turkey.
Toffel, Michael W. (2008), “Contracting for Servicizing”, Harvard Business School Working Paper, No. 08-063.
Vandermerwe, S. and Rada, J. (1988), “Servitization of business: Adding value by adding services,” European Management Journal, 6(4), 314-324.
White, Allen L., Stoughton, Mark and Feng Linda (1999), “Servicizing: The Quiet Transition to Extended Product Responsibility”, U.S. Environmental Protection Agency, Office of Solid Waste.
林玉惠 (2008)，《製造業轉型為服務導向企業之研究：以服務科學之觀點》，國立中興大學科技管理研究所碩士論文。
尚榮安（譯）(2001)，《個案研究法》(原作者：Yin, Robert K.［1994］. Case study research : Design and Methods)，台北：弘智文化。
施振榮 (2000)，《iO 聯網組織-知識經濟的經營之道》，天下生活。
胡薏文 (2013)，郭台銘：第3次科技革命 具IIDM綜合創新力者勝出！。鉅亨網，2013/10/07。網址：http://news.cnyes.com/Content/20131007/KHATHMO9IQ89A.shtml。
徐宗國（譯）(1997)，《質性研究概論》（原作者：Strauss, Anselm L. and Corbin, Juliet M. ［1990］. Basics of Qualitative Research : Grounded Theory Procedures and Techniques），台北：巨流圖書公司。
孫明德 (2016)，「景氣特別報導：2015 ~ 2016年台灣經濟景氣回顧與展望」，《台灣經濟研究月刊》，台灣經濟研究院，第39卷第1期，65-72。
袁建中 (2011)，「製造業服務化的問題研究」，2016 年取自https://ir.nctu.edu.tw/bitstream/11536/99910/1/992410H009040.PDF。
陳佳責 (1995)，「關于企業生命周期與企業蛻變的探討」，《中國工業經濟》，11期，5-13。
陳信宏、溫蓓章、余佩儒等 (2008)，「台灣製造服務化的可能模式：借鏡芬蘭的政策觀點」，《國際經濟情勢雙週報》，1667期，5-20。
陳信宏 (2011)，「製造服務化的內涵和發展策略」，2016 年取自http://www.stm.ntut.edu.tw/ezfiles/97/1097/img/1253/100557417.pdf
陳德木 (2011)，《中小型電子製造業服務化的轉型關鍵成功因素之研究》，中原大學企業管理研究所碩士論文。
財團法人資訊工業策進會創新應用服務研究所 (2009)，「製造業服務化的問題研究」，經濟部委託。
粘旭良 (2010)，《製造業廠商推動服務化之研究─核心能耐的觀點》，國立政治大學科技管理研究所碩士論文。
張殿文 (2008)，《虎與狐：郭台銘的全球競爭策略》，天下文化。
張雲翔 (2010)，「我國製造服務化趨勢下人才發展問題之探討」，2016 年取自http://itriexpress.blogspot.com/2010/12/blog-post_06.html。
裘以嘉 (2009)，《從製造到服務之轉型探討－以華碩、台積電及巨大機械為例》，交通大學高階主管管理學程碩士班論文。
經濟部技術處 (2008)，「『製造服務推動計畫』台灣新價值─結合製造與服務，推動跨領域整合，邁向知識密集服務產業」，經濟部技術處，http://iknow.stpi.narl.org.tw/post/Read.aspx?PostID=488。
廖苓卉 (2000)，《從EMS產業發展趨勢探討─台灣資訊電子業ODM / OEM廠商因應策略》，國立清華大學高階經營管理碩士班碩士論文。
劉家瑜 (2012)，「台商製造業服務化，優化產業競爭力─創新服務成企業決勝關鍵」，《貿易雜誌》，252期，10-15。
潘淑滿 (2003)，《質性研究：理論與應用》，台北：心理。
德勤 (2014)，「方圓有度 創新無疆：2014中國裝備製造業服務創新調查」，2016取自http://www2.deloitte.com/content/dam/Deloitte/tw/Documents/manufacturing/tw-industries-mfg-service-innovations.pdf。
蘇孟宗、楊玟萍、彭茂榮、劉美君、黃孟嬌 (2014)，「台灣電子產業回顧與展望」，IEK產業情報網。
蘇孟宗、趙祖佑 (2015)，「物聯網趨勢下我國產業轉型升級之模式」，IEK產業情報網。 |
[Endnote RIS 格式]
[相關文章]
[文章引用]
[完整記錄]
[館藏目錄]
至系統瀏覽論文 ( 永不開放)
plurk
funp
live
udn
HD
myshare
netvibes
friend
youpush
delicious
baidu
Google bookmarks
del.icio.us
hemidemi
facebook
twitter
google
reddit