摘要(英) |
Since the Ministry of Health and Welfare has promoted the export of medical services from 2013, many hospitals in Taiwan have taken the initiative to expand cooperation with mainland China, Southeast Asia and developing countries to enhance the health and quality of medical services in target countries.
After the government of China has incorporated "Healthy China" into the "13th Five-Year Plan", the interest in the market of health care has grown accordingly. The Taiwanese medical industry will have the opportunity to expand its business. Among them, the international credibility of the JCI International Hospital Accreditation, due to a rigorous evaluation system and by domestic and foreign insurance companies certainly in recent years after the introduction of China′s access to a lot of hospitals, and by the local government support for conducting health care reform.
In this study, a Taiwanese consultancy company counseled the public hospital project in China. From the literature to explore the application of project management methods and JCI international hospital evaluation to promote the steps, From the perspective of the project management analysis, the case company to implement the experience of counseling projects, as the future of similar projects to implement the needs of the company or medical institutions for reference.
The study demonstrates, (1) organizational design of project management; (2) the degree of participation of the hospital manager; (3) constructive communication and coordination; (4) expert consultants who can integrate into the hospital culture and local conditions, which are influential in the implementation of such projects. With the results of this study, it is advisable to consider the impact factors that will be encountered in the project management process when the project is promoted. In the future, if a similar standard system is introduced, it can be applied to the findings of this study, which will help achieve the goal of standard system introduction. |
參考文獻 |
【中文文獻】
1.PMI 國際專案管理學會(2013),專案管理知識體指南(第五版),博旭科技顧問股份有限公司。
2.中國醫藥大學附設醫院(2001),醫療品管的深耕活動 醫療界的QCC實務,財團法人中衛發展中心。
3.王文科(2000),質的教育研究法,師大書苑有限公司。
4.古永嘉、楊雪蘭編譯,Donald R. C.and Pamela S. S.原著(2009),企業研究方法(第十版),美商麥格羅.希格國際股份有限公司 臺灣分公司。
5.李政賢譯,Catherine Marshall and Brian L and Gretchen B. Rossman原著(2004),質性研究設計與計畫撰寫,五南圖書出版股份有限公司。
6.林蒼裕(1996),「實獲值管理在工程專案管理之應用-以A機電工程公司工程專案為例」,國立中央大學高階主管企管碩士班碩士論文。
7.高敬文(1996),質化研究方法論,師大書苑有限公司。
8.吳升皓(2009),「一次讀懂專案管理」,經理人月刊,NO.58,頁58-117。
9.吳豐洲(2010),「專案管理使命必達的管理智慧〉,貿易雜誌,NO.223,頁36-39。
10.陳伯璋(1987),課程研究與教育革新,師大書苑有限公司。
11.莊立民、王鼎銘 合譯(2004),Robert Y. C. and Brian L and Delahaye and Uma S.原著,企業研究方法:質化與量化方法之應用,雙葉書廊有限公司。
12.邱文達、李友專(2007),「以國際醫院評鑑提升醫療品質-以萬芳醫院為例」,醫務管理期刊,第8卷,第2期;頁160-171。
13.劉文良(2016),專案管理(第四版)—結合實務與專案管理師認證,碁峰資訊股份有限公司。
14.劉孟華譯,James P. L.原著(2010),專案管理聖經:怎樣運用 9 大知識領域、5 大程序成功完成專案,臉譜出版。
15.環球生技月刊(2013),「金礦! 錢坑?醫院商機 瘋狂崛起」,環球生技月刊,12月號,頁34-41。
【英文文獻】
1.Bogdan, R. C., & Biklen, S. K. (1982), Qualitative Research for Education: An Introduction to Theory and Methods. Boston: Allyn and Bacon.
2.Charles, W. L. H. and Gareth, R. J. (1998), Strategic Management Theory: An Integrated Approach, Boston: Houghton Mifflin Co., pp.170-171.
3.Copper, D.R. and Schindler, P.S. (2007), Business Research Methods, McGraw-Hill College.
4.Jensen, J. L., & Rodgers, R. (2001), Cumulating the intellectual gold of case study research. Public Administration Rview, 61(2), 235-246. doi: 10.1111/0033-3352.00025
5.Joint Commission International (2014), JCI Accreditation Standards for Hospitals, 5th Ed., Joint Commission International.
6.Joint Commission International (2014), JCI Survey Process Guide for Hospitals, 5th Ed., Joint Commission International.
7.Kerzner, H. (2001), Project Management: A Systems Approach to Planning,Scheduling and Controlling, 6th Ed., John Wiley & Sons, Inc.
8.Maclachlan, L. (1996), Making Project Management Work for You, Library Association Publishing, London.
9.Newman, W.H., Summer, C.E., and Warren, E.K. (1972), The Process of Management: Concept, Behavior and Practice, New York, NY: Prentice-Hall.
10.Yin, R.K. (1994), Case Study Research: Design and Methods. Thousand Oaks, CA: Sage.
【中文網路文獻】
1.陳澤嘉(2015),「中國大陸內需市場轉變對臺灣之機會與挑戰-以醫療服務業為例」,http://web.wtocenter.org.tw/page.aspx?pid=263786&nid=126,存取時間:2017/1/29。
2.臺灣國際醫療全球資訊網(2016),「臺灣醫療介紹」,https://www.medicaltravel.org.tw/Article.aspx?a=17&l=1,存取時間:2017/1/29。
3.財團法人醫院評鑑暨醫療品質策進會 醫管服務專案辦公室(2013),「財團法人醫院評鑑暨醫療品質策進會─醫管服務專案辦公室簡介」, http://www.romsit.org.tw/about.php?catalogId=37,存取時間:2017/1/30。
4.賴志宏(2011),「專案管理流程的定義」, http://www.krispmschool.com/consulting/pmproc/10pmprocdef.php,存取時間:2017/2/5。
5.陳姿伶(2003),「個案研究法」,http://ken.hd.org.tw/modules/tad_book3/pda.php?tbdsn=40,存取時間:2016/11/6。 |