探討電子化政府資訊系統整合階段：植基於Layne與Lee之四階段模型觀點

以作者查詢圖書館館藏

、以作者查詢臺灣博碩士

、以作者查詢全國書目

、勘誤回報

、線上人數：57

、訪客IP：3.144.90.192

姓名

顏琦龍(Chi Lung Yen) 查詢紙本館藏

畢業系所

資訊管理學系

論文名稱

探討電子化政府資訊系統整合階段：植基於Layne與Lee之四階段模型觀點
(Information System Integration Stages in E-Government Development: Based on Layne & Lee’s Four Stage Model)

相關論文

★ 技術商品銷售之技術人員關鍵職能探討	★ 資訊委外之承包商能力、信任及溝通與委外成效關係之個案研究
★ 兵工技術軍官職能需求分析-以某軍事工廠為例	★ 不同楷模學習模式對VB程式語言學習之影響
★ 影響採購「網路資料中心產品」因素之探討	★ 資訊人員績效評估之研究—以陸軍某資訊單位為例
★ 高職資料處理科學生網路成癮相關因素及其影響之探討	★ 資訊服務委外對資訊部門及人員之衝擊-某大型外商公司之個案研究
★ 二次導入ERP系統之研究-以某個案公司為例	★ 資料倉儲於證券產業應用之個案研究
★ 影響消費者採用創新數位產品之因素---以整合式手機為例	★ 企業合併下資訊系統整合過程之個案研究
★ 資料倉儲系統建置之個案研究	★ 電子表單系統導入之探討 - 以 A 公司為例
★ 企業資訊安全機制導入與評估–以H公司為例	★ 從人力網站探討國內資訊人力現況–以104銀行資料為例

檔案

[Endnote RIS 格式]

[Bibtex 格式]

[相關文章]

[文章引用]

[完整記錄]

[館藏目錄]

[檢視]

[下載]

本電子論文使用權限為同意立即開放。
已達開放權限電子全文僅授權使用者為學術研究之目的，進行個人非營利性質之檢索、閱讀、列印。
請遵守中華民國著作權法之相關規定，切勿任意重製、散佈、改作、轉貼、播送，以免觸法。

摘要(中)

電子化政府發展由來以久，相關學術研究亦頗豐，包括有關電子化政府發展階段模型之討論。其中就資訊系統之整合，有學者主張會先進行垂直整合再進行水平整合，亦有主張二者未必有發生先後之必然性，二種不同觀點會影響後續理論之發展以及在實務上之應用，故本研究以內政部移民署查驗系統為研究個案，分析其發展與整合方式。本研究發現，移民署運用資訊科技於入出境管理，乃先進行垂直整合再進行水平整合，然若就查驗系統發展而言，則係同步進行垂直整合與水平整合，並依需求與新科技發展，持續進行垂直整合或水平整合。另，本研究以組織面、策略面、政策面、技術面，分析系統開發相關人員之技術能力與經驗背景、經費、資料所有權、新科技等因子對於整合方式可能的影響。結果發現，此四因子均會影響政府機關資訊系統的整合方式。文末依據研究發現，本研究提出管理意涵及後續研究建議。

摘要(英)

Research on e-Government (e-Gov) is quite abundant. One of intriguing research topics is about how e-Gov would gradually develop in time and two types of models concerning the integration of information systems have appeared in the literature. Some researchers argue that information systems have to be integrated vertically first, rather than horizontally. On the other hand, some researchers advocate there is no particular order for the system integration. These two different points of view affect the development of the follow-up theories and practical applications as well. For clarification, this study conducted a case study based on Taiwan′s Immigration Clearance System (ICS), which is currently operated by Taiwan’s National Immigration Agency (NIA).
The aim of this case study was to find out the integration strategies behind the development and implementation of ICS and the factors that influence the decision making by the NIA. This study concludes in terms of information technology adoption that NIA uses vertical integration strategy first then horizontal for immigration management whereas vertical and horizontal integration occurs simultaneously for the development of ICS, and the integration process continues constantly in responding to new technologies that evolve from time to time.
In addition, this study also explore the influential factors that would affect the way of system integration, in the aspects of organization, strategy, policy and technology. This study concludes that four important factors, i.e., technical background and experience of the information and technology (IT) staff, institutional budget, data ownership, and new technologies, are critical in affecting how information systems get integrated in the government agencies. In the end, managerial implications and recommendations for future researches are provided.

關鍵字(中)

★ 電子化政府
★ 發展階段模型
★ 垂直整合
★ 水平整合

關鍵字(英)

★ e-Governmen
★ e-Gov
★ developmental stages
★ vertical integration
★ horizontal integration

論文目次

第一章緒論 1
　第一節研究背景與動機 1
　第二節研究目的與問題 3
　第三節預期研究貢獻 4
　第四節研究流程 4
第二章文獻探討 6
　第一節電子化政府 6
　第二節電子化政府發展階段模型 7
　第三節資訊系統整合方式 18
　第四節影響政府資訊系統整合方式的可能因子 20
　第五節我國電子化政府發展概況及相關文獻 27
第三章研究方法 31
　第一節個案選擇及資料收集 31
　第二節個案機關描述 34
第四章資料分析與討論 42
　第一節移民署查驗系統整合方式 42
　第二節可能影響系統整合方式之因子 47
第五章結論 53
　第一節研究發現 53
　第二節研究限制及後續研究建議 56
附錄 1 訪談大綱 57
附錄 2 訪談紀錄摘要及編碼 58
參考文獻 65

參考文獻

中文部分

行政院研究發展考核委員會（1997）。電子化／網路化政府中程（八十七至八十九年度）推動計畫。取自：http://www.ndc.gov.tw/cp.aspx?n=D88BA19D378B30C4&s=1F6D9F3EEABADB1D。
行政院研究發展考核委員會（2001）。電子化政府推動方案（九十至九十三年度）。取自：http://www.ndc.gov.tw/cp.aspx?n=9D984BAFEAD2C41D&s=89B88406D93D6705。
行政院研究發展考核委員會（2001）。優質網路政府計畫（97 年至 100 年）。取自：http://www.ndc.gov.tw/cp.aspx?n=AC87946D50E6FD56&s=C23260DACD04B867。
行政院研究發展考核委員會（2013）。第四階段電子化政府計畫。取自：http://www.ndc.gov.tw/cp.aspx?n=F9DCBD4D1F2CC9A8&s=9CDCD0E5265C48C9。
國家發展委員會（2016）。第五階段電子化政府計畫數位政府。取自：http://www.ndc.gov.tw/cp.aspx?n=67F4A482298C5D8E&s=EEBA8192E3AA2670。
宋餘俠、江易道（2014）。我國電子化政府國際合作之發展與藍圖。公共治理季刊，2，7-23。
胡龍騰、曾冠球、張智凱、黃榮志（2013）。電子化跨域治理影響因素之研究：多個案之探索。公共行政學報，45，1-39。
施能傑（2013）。初任公務人力的遴選標準：適任性優於專業知識。國家菁英季刊，9(1)，13-26。
張玲星、游佳萍、洪智源（2010）。臺灣電子化政府資訊系統的挑戰－利益關係人觀點。資訊管理學報，17(2)，201-231。
陳啟光、鄭傑升、林大舜、于長禧（2005）。使用者介面與網路傳輸速度對於建構顧客導向電子化政府之影響評估。電子商務學報，7(4)，313-332。
曾冠球（2010）。「問題廠商」還是「問題政府」？電子化政府公私合夥協力困境之個案分析。公共行政學報，34，77-121。
黃耀樑（2006）。我國政府行政資訊系統服務整合策略之探討—以戶役政資訊系統為例（未出版之碩士論文）。國立臺灣科技大學資訊管理學系，臺北市。

英文部分

Alstyne, M. V., Brynjolfsson E., & Madnick, S. (1995). Why not one big database? Principles for data ownership. Decision Support Systems, 15(4), 267-284.
Andersen, K. V., Henriksen, H. Z. (2006). E-government maturity models: Extension of the Layne and Less model. Government Information Quarterly, 23(2), 236-248.
Bannister, F., Connolly, R. (2015). The great theory hunt: Does e-government really have a problem. Government Information Quarterly, 32(1), 1-11.
Baum, C., Di Maio, A. D. (2000). Gartner’s Four Phases of E-Government Model, USA: Gartner Group.
Bekkers, V. (2007). The governance of back-office integration: Organizing co-operation between information domains. Public Management Review, 9(3), 377-400.
Bowman, B., Davis, G., & Wetherbe, J. (1983). Three Stage Model of MIS Planning. Information & Management, 6(1), 11-25.
Bretschneider, S. (1990). Management Information Systems in Public and Private Organizations: An Empirical Test. Public Administration Review, 50(5), 536-545.
Deloitte, Touche (2001). The citizen as customer’. CMA Management, 74(10), 58.
Gil-Garcia, J. R., Martinez-Moyano, I. J. (2007). Understanding the evolution of egovernment: The influence of systems of rules on public sector dynamics. Government Information Quarterly, 24(2), 266-290.
Ho, A. T. (2002). Reinventing Local Governments and the E-Government Initiative. Public Administration Review, 62(4), 434-444.
Janssen, M., Estevez, E. (2013). Lean government and platform-based governance—Doing more with less [Special section]. Government Information Quarterly, 30(S1), S1–S8.
Janssen, M., van Veenstra, A. F. (2005). Stages of growth in e-government: An architectural approach. Electronic Journal of e-Government, 3(4), 193-200.
Klievink, B., Janssen, M. (2009). Realizing joined-up government – Dynamic capabilities and stage models. Government Information Quarterly, 26(2), 275-284.
Lam, W. (2005). Barriers to e-government integration. Journal of Enterprise Information Management, 18(5), 511-530.
Layne, K., Lee, J. (2001). Developing fully functional e-government: A four stage model. Government Information Quarterly, 18(2), 122-136.
Lee, J. (2010). 10 year retrospect on stage models of e-government: A qualitative metasynthesis. Government Information Quarterly, 27(3), 220-230.
Moon, M. J. (2002). The evolution of e-government among municipalities: Rhetoric or reality. Public Administration Review, 62(4), 424-433.
Nolan, R. L. (1979). Managing the Crises in Data Processing. Harvard Business Review, 57(2), 115-126.
Office of the Vice President, USA (1993). Reengineering through Information Technology: Accompanying Report the National Performance. Retrieved from: http://govinfo.library.unt.edu/npr/library/reports/it.html (accessed 15 March 2015).
Siau, K., Long, Y. (2005). Synthesizing e‐government stage models – a meta‐ synthesis based on meta‐ethnography approach. Industrial Management & Data Systems, 105(4), 443-458.
Silcock, R. (2001). What is e-government. Parliamentary Affairs, 54(1), 88-101.
Sun, P., Ku, C., Shih, D. (2015). An implementation framework for E-Government 2.0. Telematics and Informatics, 32(3), 504-520.
United Nations (2014). United Nations E-Government Survey 2014: E-government for the Future We Want, New York: United Nations.
United Nations (2016). United Nations E-Government Survey 2016: E-Government in Support of Sustainable Development, New York: United Nations.
Valdés, G., Solar, M., Astudillo, H., Iribarren, M., Concha, G., & Visconti, M. (2011). Conception, development and implementation of an e-government maturity model in public agencies. Government Information Quarterly, 28(2), 176-187.
Velu, C. K., Madnick, S., & Van Alstyne, M. W. (2012). To Standardize Enterprise Data or Not? An Economic Analysis of Flexibility versus Control. MIT Sloan Research Paper, 4566-05(CISL Working Paper 2005-10). Retrieved from: http://ssrn.com/abstract=843825 or http://dx.doi.org/10.2139/ssrn.843825 (accessed 25 May 2015).
Weerakkody, V., Irani, Z., & Lee, H. (2015). E-government implementation: A bird’s eye view of issues relating to costs, opportunities, benefits and risks. Information Systems Frontiers, 17(4), 889-915.
Wirtz1, B. W., Weyerer1, J. C., Thomas1, M., & Möller1, A (2015). E-Government Implementation: Theoretical Aspects and Empirical Evidence. Public Organization Review, 1-20.
Yang, T., Pardo, T., & Wu, Y. (2014). How is information shared across the boundaries of government agencies? An e-Government case study. Government Information Quarterly, 31(4), 637-652.
Yang, T., Wu, Y. (2013). What to Share and Why to Share? A Case Study of Cross-Boundary Information Sharing in Taiwan e-Government. Journal of Library and Information Studies, 11(1), 25-53.
Yang, T., Wu, Y. (2014). Exploring the determinants of crossboundary information sharing in the public sector: An e-Government case study in Taiwan. Journal of Information Science, 40(5), 649-668.
Yang, T., Zheng, L., & Pardo, T. (2012). The boundaries of information sharing and integration: A case study of Taiwan e-government [Special section]. Government Information Quarterly, 29, S51-S60.

指導教授

周惠文(Huey wen Chou)

審核日期

2017-7-19

推文