博碩士論文 100481007 詳細資訊




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姓名 謝仁智(Ren-Gih Hsieh)  查詢紙本館藏   畢業系所 企業管理學系
論文名稱 以知識密集型專業零工策動高可靠度組織之探索性研究
(Exploratory research on facilitating high-reliability organizations with knowledge-intensive professional gigs)
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檔案 [Endnote RIS 格式]    [Bibtex 格式]    [相關文章]   [文章引用]   [完整記錄]   [館藏目錄]   至系統瀏覽論文 (2025-7-1以後開放)
摘要(中) 隨著科技的進步,全球化的快速擴展,社會競爭模式也越來越依靠專業知識,形成更高階的知識經濟趨勢。企業組織的競爭優勢更加注重速度與可靠度,兩者必須同時兼備,因此企業組織或團隊必須建立更快速、更可靠的高可靠度組織來因應新的競爭的態勢需求。知識型專業零工在企業組織建立高可靠度組織的過程中,將扮演重要的促動角色而且這種趨勢也越來越常見。
現今對於知識型零工經濟的研究十分稀少,對於知識型專業零工應用於高可靠度組織的研究更是寥寥無幾。本研究以專業知識零工的功能特徵為起點,達成高可靠度組織的為目標終點,應用紮根理論進行探索性研究,主要萃取專業知識零工扮演的關鍵角色、外在與內部的影響因素、政府政策的功用,深度探討這些變數面向與相互之間的關係,以建構組織蛻變之脈絡。
本研究採用深度訪談方式收集資料,並運用紮根理論研究方法進行資料分析,歸納出三個主要核心模塊,19個主軸編碼及50個開放編碼,依照活動順序、相互影響關係,發展出組織蛻變脈絡模型。最後賦予這些模塊活動系統全新的管理意涵。以研究成果發展出來的組織蛻變脈絡模型,做為企業變革策略制定的參考基礎,善用專業知識零工的力量,提供公司組織經營模式的改善方向。
摘要(英) With the advanced technology and globalization, the social competition is increasingly relying on professional knowledge. The enterprise organizations pay more attention in speed and reliability to build their competitive advantage. Therefore, the organizations must establish a faster and higher-reliability organization to cope with the new competitive situation. Professional knowledge-based gigs will play an important role in the process of establishing high-reliability organizations(HRO), and this trend is becoming more and more common.
Nowadays, there is very little research on knowledge-based professional gig in high-reliability organizations. This study takes the functional characteristics of professional knowledge-based gigs as a starting point and establishment of high-reliability organizations as the goal. The grounded theory is used to conduct exploratory research. It mainly extracts the key factors, including the key role of professional knowledge-based gigs, internal and external factors, and government policies. The result of research builds the context of organizational transmutation by in-depth exploration of the relationship between these variable orientations.
This research uses in-depth interviews to collect information and grounded theoretical research methods to analyze. It summarizes three main core modules, 19 main axial coding and 50 open coding. According to the sequence of activities and the relationship of mutual influence, the organizational transmutation context model is developed. Finally, these modules are given new management implications for the activity system. Based on the research results, the organizational transmutation context model is used as a reference basis for the enterprise transmutation strategies, and the power of professional knowledge-based gigs is used to provide the directive improvement of the company′s organizational business model.
關鍵字(中) ★ 高可靠度組織
★ 專業知識零工
★ 組織蛻變脈絡圖
★ 紮根理論
關鍵字(英) ★ High-reliability organization
★ Professional knowledge-based gig
★ Organizational transmutation context
★ Grounded theory
論文目次 目錄
中文摘要 I
ABSTRACT II
誌謝 III
目錄 IV
圖目錄 VI
表目錄 VI
第壹章 緒論 1
第一節 研究背景與動機 2
第二節 零工經濟 2
第三節 研究目的 29
第四節 研究的重要性 30
第五節 論文架構 30
第貳章 文獻探討 31
第一節 在加速競爭條件下對高可靠性組織的需求 31
第二節 贏家全拿前提下的競爭策略 54
第參章 研究方法與設計 63
第一節 研究方法 63
第二節 研究步驟設計與流程 64
第三節 研究對象與樣本 66
第肆章 第一階段與第二階段之主要活動 69
第一節 第一階段主要活動 70
第二節 第二階段主要活動 114
第伍章 輔助階段主要活動 152
第一節 環境脈絡改變 152
第二節 配套加速措施 165
第陸章 結論與建議 169
第一節 研究成果 170
第二節 修煉階段 172
第三節 蛻變階段 173
第四節 輔酶作用 175
第五節 研究限制與建議 177
參考文獻 180
附 錄 193
附錄1:訪談邀請函 193
附錄2:訪談大綱1 194
附錄3:訪談大綱2 195
附錄4:訪談大綱3 197
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三、中、日文部分
林廷燦、朱文洋、劉怡君、& 鍾瑞嶂,(2012),外科病人手術前後心血管風險評估及內科處理。內科學誌,第23卷,第6期,頁403-421。
郭良文、林素甘,(2001),《質化與量化研究方法之比較分析》,資訊傳播與圖書館學,7(4):1-13
高純蓁,(2017),「零工經濟」崛起,工作模式漸趨多元,經濟部人才快訊電子報。
許君禪,(2016),數位媒體改變生活與工作,經濟部人才快訊電子報。
王敏雯譯,(2019),關鍵時刻: 創造人生1%的完美瞬間, 取代 99%的平淡時刻。作者
Chip Heath/ Dan Heath,台北,時報文化出版。
吳佩玲譯,2018年3月號,成為零工經濟贏家,哈佛商業評論(中文版) 。
徐宗國譯,(1997),《質性研究概論》,台北,巨流出版社。
許瑞宋譯,(2019),OKR作最重要的事,台北,遠見天下文化出版。
張文隆著,(2008),當責:沒有當責,成果只是運氣,台北,商周出版社
陳繪茹譯,(2017),刻意練習:原創者全面解析,比天賦更關鍵的學習法,台北,方智
出版社。
齊若蘭譯,(2002),從A到A+:企業從優秀到卓越的奧祕,台北,遠流出版社。
羅耀宗譯,(2018),零工經濟來了,台北,天下雜誌。
胡鞍钢、胡光宇(合譯),世界银行。2019。《2019年世界发展报告:工作性质的变革》,WWW.IE/AC850GGR/WDR-2019-CHINESE.pdf
日本総務省統計局,(2017),平成 27 年国勢調査:就業状態等基本集計結果。http://www.stat.go.jp/data/kokusei/2015/kekka/kihon2/pdf/gaiyou.pdf。
「雇用関係によらない働き方」についての現状と課題。
日 本 經 濟 產 業 省 中 小 企 業 廳「2014 年 版 中 小 企 業 白 書 」。
ランサーズ _ フリーランス実態調査 2017 。https://goo.gl/4LLByk。
指導教授 蔡明宏(Ming-Hone Tsai) 審核日期 2020-8-10
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