博碩士論文 107421069 詳細資訊




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姓名 楊采容(Tsai-Jung Yang)  查詢紙本館藏   畢業系所 企業管理學系
論文名稱 工作壓力與心理資本對於工作生活平衡及離職意圖關係之研究
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摘要(中) 在工作繁忙、步調緊促的時代生活中,兼顧員工身心健康與生產力是企業維持競爭
力的重要關鍵。若員工壓力過大,會嚴重影響企業整體的生產力,其中最明顯的指標
就是離職率,因此本研究探討壓力源、工作與生活平衡與員工心理素質等因素,以及
其與員工離職意圖的關係。
本研究以 376 名正職員工做為研究對象,透過網路蒐集問卷,利用階層迴歸分 析,驗證工作壓力、心理資本、工作生活平衡、離職意圖等變項之間的關係。研究結 果顯示:(1)工作壓力和離職意圖之間有正向關係;(2)工作壓力和工作生活平衡有負向 關係;(3)工作生活平衡與離職意圖有負向關係;(4)心理資本與離職意圖有負向關係; (5)心理資本與工作生活平衡有正向關係;(6)工作生活平衡中介影響工作壓力和離職意 圖之間的關係;(7)工作生活平衡中介影響心理資本和離職意圖之間的關係。基於上述 研究結果,本研究提出管理實務意涵與未來研究之建議。
摘要(英) Nowadays stress is ubiquitous in daily life and at work. It causes many negative effects on employee health, well-being, and organizational productivity. This study aims to explore the relationships among job stress, psychological capital, work-life balance, and leaving intention. Data were collected and analyzed through online survey from 376 full-time employees. It is found that employees’ perceived stress is positively related to their leaving intention while negatively related to their work-life balance. Psychological capital is positively related to their work-life balance while negatively related to the leaving intention. Employees’ work-life balance is negatively related to their leaving intention. Both employees’ psychological capital and work-life balance mediate the relationship between stress and leaving intention. Based on these findings, managerial implications and suggestions for future research are thus discussed.
關鍵字(中) ★ 工作壓力
★ 心理資本
★ 工作生活平衡
★ 離職意圖
關鍵字(英) ★ job stress
★ psychological capital
★ work-life balance
★ leaving intention
論文目次 目錄
摘要 ......................................................................................................................................................................... I 目錄 ...................................................................................................................................................................... III 圖目錄 ................................................................................................................................................................. IV 表目錄 .................................................................................................................................................................. V 第一章緒論.......................................................................................................................................................... 1
第一節 研究動機......................................................................................................................................................... 1 第二節 研究目的......................................................................................................................................................... 3 第三節 研究流程......................................................................................................................................................... 4
第二章 文獻探討..............................................................................................................................................5
第一節工作壓力 .......................................................................................................................................................... 5 第二節心理資本 ........................................................................................................................................................ 13 第三節工作生活平衡................................................................................................................................................ 18 第四節離職意圖 ........................................................................................................................................................ 21 第五節 研究變項之關係推論 ................................................................................................................................. 26
第三章 研究方法............................................................................................................................................30
第一節 研究架構....................................................................................................................................................... 30 第二節 研究假設....................................................................................................................................................... 31 第三節 研究變項與衡量方式 ................................................................................................................................. 32 第四節 資料分析方法 .............................................................................................................................................. 34
第四章 資料分析與研究結果....................................................................................................................35
第一節 描述性統計分析.......................................................................................................................................... 35 第二節 信度分析....................................................................................................................................................... 37 第三節 相關分析....................................................................................................................................................... 39 第四節階層迴歸分析................................................................................................................................................ 40
第五章 結論與建議.......................................................................................................................................48
第一節 研究結果與討論.......................................................................................................................................... 48 第二節 研究貢獻與管理意涵 ................................................................................................................................. 51 第三節 研究限制與未來研究建議......................................................................................................................... 53
參考文獻 ............................................................................................................................................................ 54 附錄一 ................................................................................................................................................................. 62
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指導教授 陳春希 審核日期 2020-8-17
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