訓練發展措施及工作特性模式對好奇心行為之影響─ 以主管教練行為為調節

以作者查詢圖書館館藏

、以作者查詢臺灣博碩士

、以作者查詢全國書目

、勘誤回報

、線上人數：14

、訪客IP：3.135.219.226

姓名

蔡孟潔(Meng Chieh Tsai) 查詢紙本館藏

畢業系所

人力資源管理研究所在職專班

論文名稱

訓練發展措施及工作特性模式對好奇心行為之影響─ 以主管教練行為為調節
(The effects of training and development and job characteristics model on curiosity: coaching as the moderator)

相關論文

★ 傳統食品業之轉型與品質升級策略探討-以P公司為例	★ 航空器維修訓練調整策略探討-以C公司為例
★ 企業社會責任ヽ內控內稽制度措施的探討-以T銀行為例	★ 主管管理職能評鑑與驗證-以A公司為例
★ 人力資源部門客戶服務代表角色與功能探討-以某科技公司為例	★ Ｅ公司員工品格教育與工作投入、工作壓力、員工幸福感關係之研究，知覺組織支持之中介效果
★ 工作要求、工作控制與工作生活平衡關係之研究：以主管家庭支持行為為調節變項	★ 如何打造正向的企業志工參與環境-以國內大型電子製造業為例
★ 如何塑造良好的企業志工投入與推薦-以國內大型電子製造業為例	★ 組織自尊、學習目標導向及尋求回饋行為對於員工自我學習之影響
★ 家長式領導與組織認同感之關聯性研究-以信任主管為調節變項	★ 影響在臺產業外籍移工的生活與工作適應程度：從組織及勞工本身之變數探討
★ 尋求更好的解決之道！以正向觀點探討企業進用身心障礙者之問題－以M公司身障進用經驗為例	★ 營業額意圖：組織和個人因素的影響以及企業家意圖在越南語境中的中介作用
★ 如何提升外派人員效能？知覺組織支持與配偶家庭支持對外派人員組織認同、工作投入、工作壓力之影響─以主管家庭支持行為為調節	★ 育嬰的代價?影響育嬰留職停薪復職後個人績效及勞動條件變更之因素分析

檔案

[Endnote RIS 格式]

[Bibtex 格式]

[相關文章]

[文章引用]

[完整記錄]

[館藏目錄]

至系統瀏覽論文 (2026-6-19以後開放)

摘要(中)

好奇心一直是人類進步及科學探索背後的主要動力。現今環境變化之快速，新科技的發展與商業模式的更迭，企業的競爭力代表著經營的存亡，具備好奇心能使人不斷追求新知、增進其適應力，對組織來說，提升員工的好奇心將幫助企業維持優勢。組織能夠藉由訓練發展及工作特性等措施來激發員工好奇心，因此本研究將探討以承諾為基礎的訓練發展措施與好奇心、工作特性模式與好奇心的影響，同時探討主管教練行為如何協助好奇心的提升。研究對象為台灣的正職工作者，進行二階段線上問卷調查，回收有效問卷共248份，採取實證方式進行結果分析。
研究結果發現：(1)組織的訓練發展措施對社會性好奇心有顯著正向影響。(2)工作特性模式對有樂趣的探索、社會性好奇心及刺激感的追求有顯著正向影響。(3)主管教練行為可以正向調節訓練發展措施與社會性好奇心之關係。(4)主管教練行為可以正向調節訓練發展措施與刺激感追求之關係。(5)主管教練行為無法調節工作特性模式與好奇心之關係。本研究根據研究結果，提出實務管理建議，供組織在提升好奇心的措施參考。

摘要(英)

Curiosity has been a major impetus behind scientific discovery and the advancement of civilization. The environment becomes more uncertain with technologies and business models constantly changing today. To respond to changes, organizations need to increase employees’ curiosity, which can enable employees to learn and improve their adaptability. Organizations can stimulate employees’ curiosity through training and development practices and job characteristics. Therefore, the purpose of this study was to explore the relationship between commitment-based training and development practices and curiosity, the relationship between job characteristics and curiosity, and how coaching helps increase curiosity. This research involved a survey, comprised of two stages of questionnaires. The final responses are from 248 full-time employees in Taiwan.
The results found below: (1) Training and development practices has a positive influence on social curiosity. (2) Job characteristics model has a positive influence on the three aspects of curiosity. (3) Coaching has positive moderating effects on training and development practices and social curiosity. (4) Coaching has positive moderating effects on Job characteristics model and thrill seeking. (5) Coaching has no moderating effects on job characteristics and the three aspects of curiosity. Based on the research results, this study provided suggestions for organization to enhance employees’ curiosity.

關鍵字(中)

★ 好奇心
★ 訓練發展
★ 工作特性
★ 主管教練行為

關鍵字(英)

★ curiosity
★ training and development
★ job characteristics
★ coaching

論文目次

中文摘要 I
Abstract II
誌謝 III
目錄 IV
圖目錄 VI
表目錄 VII
一、緒論 1
1-1研究動機 1
1-2研究目的 3
1-3研究流程 4
二、文獻探討 5
2-1好奇心 5
2-2訓練發展 7
2-3工作特性 10
2-4主管教練行為 14
三、研究方法 17
3-1研究架構與研究假設 17
3-1-1研究架構 17
3-1-2研究假設 18
3-2研究變項量表與衡量工具 19
3-2-1好奇心 19
3-2-2訓練發展措施 21
3-2-3工作特性模式 22
3-2-4主管教練行為 24
3-3研究對象與資料蒐集方法 26
3-4資料分析方法 27
四、研究結果 28
4-1描述性統計分析 28
4-2效度分析 29
4-3信度分析 33
4-4各研究變項之相關分析 34
4-5階層迴歸分析 36
4-5-1訓練發展措施、主管教練行為與好奇心之迴歸分析 36
4-5-2工作特性模式、主管教練行為與好奇心的關係 38
4-6研究假設實證結果彙整 41
五、結論與建議 42
5-1研究意涵 42
5-1-1訓練發展措施對好奇心的影響 42
5-1-2工作特性模式對好奇心的影響 42
5-1-3主管教練行為扮演的調節效果 43
5-2實務管理意涵 44
5-2-1建立開放、多元及具好奇心的組織文化 44
5-2-2重視員工工作的自主性及回饋性 44
5-2-3增加有利訓練措施的主管教練行為 45
5-3研究限制與未來建議 47
參考文獻 48
6-1中文部份 48
6-2英文部份 49

參考文獻

中文部份
周宜芳(2018年9月28日)。好奇心五大面向。哈佛商業評論網。取自：https://www.hbrtaiwan.com/article_content_AR0008337.html
高文彬(2012)。人力資源發展─職能基礎觀點(初版)(272-275頁)。台北市：雙葉書廊有限公司。
許勝智, & 張昌吉. (2012). 高科技產業研發人員人格特質對知識分享意願影響之研究以信任關係為中介變項. 政大勞動學報, (28), 157-200.
陳銘薰, & 王瀅婷. (2006). “訓練投入, 訓練實施程序, 訓練成效” 評估模式之探討. 人力資源管理學報, 6(1), 75-99.
黃正雄. (2005). 領導力與人力資本關係: 人力資本觀點下教練行為之研究, 國科會專題研究計畫成果報告, 長庚大學企業管理研究所.
蔡維奇(2002)。員工訓練與開發。載於李誠(主編)，人力資源管理的十二堂課(91-123 頁)。台北市：遠見天下文化。

英文部份
Ahearne, M., Mathieu, J., & Rapp, A. (2005). To empower or not to empower your sales force? An empirical examination of the influence of leadership empowerment behavior on customer satisfaction and performance. Journal of Applied Psychology, 90(5), 945-955.
Anderson, V. (2013). A Trojan horse? The implications of managerial coaching for leadership theory. Human Resource Development International, 16(3), 251-266.
Ballard, D. W. (2017). Managers aren’t doing enough to train employees for the future. Harvard Business Review. Retrieved from https://hbr.org/2017/11/ managers‐aren’t doing‐enough‐to‐train‐employees‐for‐the‐future
Barber, J. (2004). Skill upgrading within informal training: Lessons from the Indian auto mechanic. International Journal of Training and Development, 8(2), 128-139.
Barrick, M. R., Thurgood, G. R., Smith, T. A., & Courtright, S. H. (2015). Collective organizational engagement: Linking motivational antecedents, strategic implementation, and firm performance. Academy of Management Journal, 58(1), 111-135.
Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological Bulletin, 107(2), 238-246.
Berlyne, D. E. (1954). An experimental study of human curiosity. British Journal of Psychology, 45(4), 256-265.
Berlyne, D. E. (1954b). A theory of human curiosity. British Journal of Psychology. General Section, 45(3), 180-191.
Berlyne, D. E. (1966). Curiosity and exploration. Science, 153(3731), 25-33.
Berlyne, D. E. (1978). Curiosity and learning. Motivation and Emotion, 2(2), 97-175.
Carter, K. (2019). Buzz!: Inside the Minds of Thrill-seekers, Daredevils, and Adrenaline Junkies. Cambridge University Press.
Chang, Y. Y., & Shih, H. Y. (2019). Work curiosity: A new lens for understanding employee creativity. Human Resource Management Review, 29(4), 100672.
Collins, R. P., Litman, J. A., & Spielberger, C. D. (2004). The measurement of perceptual curiosity. Personality and Individual Differences, 36(5), 1127-1141.
Colquitt, J. A., LePine, J. A., & Noe, R. A. (2000). Toward an integrative theory of training motivation: A meta-analytic path analysis of 20 years of research. Journal of Applied Psychology, 85(5), 678-707.
Cronbach, L. J. (1949). Essentials of psychological testing.
Deci, E. L., & Ryan, R. M. (2000). The" what" and" why" of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227-268.
Dubey, R., Mehta, H., & Lombrozo, T. (2021). Curiosity is contagious: A social influence intervention to induce curiosity. Cognitive Science, 45(2), e12937.
Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51-59.
Ellinger, A. D., Ellinger, A. E., Hamlin, R. G., & Beattie, R. S. (2009). Achieving improved performance through managerial coaching. Handbook of Improving Performance in the Workplace: Volumes 1‐3, 275-298.
Evered, R. D., & Selman, J. C. (1989). Coaching and the art of management. Organizational Dynamics, 18(2), 16-32.
Gagné, M., & Deci, E. L. (2005). Self‐determination theory and work motivation. Journal of Organizational Behavior, 26(4), 331-362.
Garavan, T. N. (1997). Training, development, education and learning: Different or the same?. Journal of European Industrial Training.
Gino, F. (2018). The business case for curiosity. Harvard Business Review, 96(5), 48-57.
Gomber, P., Kauffman, R. J., Parker, C., & Weber, B. W. (2018). On the fintech revolution: Interpreting the forces of innovation, disruption, and transformation in financial services. Journal of Management Information Systems, 35(1), 220-265.
Gottfredson, L. S. (1997). Why g matters: The complexity of everyday life. Intelligence, 24(1), 79-132.
Grazer, B., & Fishman, C. (2016). A Curious Mind: The Secret to a Bigger Life. Simon and Schuster.
Griffin, R. W. (1982). Task Design: An Integrative Approach. Scott, Foresman and Company.
Guise, M. T. (1988). Test of Hockman and Oldham′s job characteristics model in a post- secondary educational setting.
Haberlin, S. (2019). Something always works: A self-study of strengths-based coaching in supervision. Journal of Educational Supervision, 2(1), 38.
Hackman, J. R., & Lawler, E. E. (1971). Employee reactions to job characteristics. Journal of Applied Psychology, 55(3), 259.
Hackman, J. R., & Oldham, G. R. (1975). Development of the job diagnostic survey. Journal of Applied psychology, 60(2), 159.
Hackman, J. R., & Wageman, R. (2005). A theory of team coaching. Academy of Management Review, 30(2), 269-287.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis 6th Edition.
Harrison, S., Pinkus, E., & Cohen, J. (2018). Research: 83% of executives say they encourage curiosity. Just 52% of employees agree. Harvard Business Review.
Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55.
Idaszak, J. R., & Drasgow, F. (1987). A revision of the Job Diagnostic Survey: Elimination of a measurement artifact. Journal of Applied Psychology, 72(1), 69.
Investors in People. Retrieved from https://en.wikipedia.org/wiki/Investors_in_People
Irwin L.. Goldstein, & Ford, J. K. (2002). Training in Organizations: Needs Assessment, Development, and Evaluation. Wadsworth.
Jepma, M., Verdonschot, R. G., Van Steenbergen, H., Rombouts, S. A., & Nieuwenhuis, S. (2012). Neural mechanisms underlying the induction and relief of perceptual curiosity. Frontiers in Behavioral Neuroscience, 6, 5.
Kacmar, K. M., Wright, P. M., & McMahan, G. C. (1997). The effect of individual differences on technological training. Journal of Managerial Issues, 104-120.
Kashdan, T. B., & Roberts, J. E. (2004). Social anxiety′s impact on affect, curiosity, and social self-efficacy during a high self-focus social threat situation. Cognitive Therapy and Research, 28(1), 119-141.
Kashdan, T. B., Gallagher, M. W., Silvia, P. J., Winterstein, B. P., Breen, W. E., Terhar, D., & Steger, M. F. (2009). The curiosity and exploration inventory-II: Development, factor structure, and psychometrics. Journal of Research in Personality, 43(6), 987-998.
Kashdan, T. B., Rose, P., & Fincham, F. D. (2004). Curiosity and exploration: Facilitating positive subjective experiences and personal growth opportunities. Journal of Personality Assessment, 82(3), 291-305.
Kashdan, T. B., Stiksma, M. C., Disabato, D. J., McKnight, P. E., Bekier, J., Kaji, J., & Lazarus, R. (2018). The five-dimensional curiosity scale: Capturing the bandwidth of curiosity and identifying four unique subgroups of curious people. Journal of Research in Personality, 73, 130-149.
Kasman, D. L. (2004). Socialization in medical training: Exploring" lifelong curiosity" and a" community of support".
Knowles, M.S. (1980), The Modern Practice of Adult Education: From Pedagogy to Androgogy, Cambridge Books, New York, NY.
Kuvaas, B., & Dysvik, A. (2010). Exploring alternative relationships between perceived investment in employee development, perceived supervisor support and employee outcomes. Human Resource Management Journal, 20(2), 138-156.
Lee, C. H., & Bruvold, N. T. (2003). Creating value for employees: Investment in employee development. The International Journal of Human Resource Management, 14(6), 981- 1000.
Loewenstein, G. (1994). The psychology of curiosity: A review and reinterpretation. Psychological Bulletin, 116(1), 75.
MacCallum, R. C., Browne, M. W., & Sugawara, H. M. (1996). Power analysis and determination of sample size for covariance structure modeling. Psychological Methods, 1(2), 130.
Manfred F. R. Kets de Vries, INSEAD Distinguished Clinical Professor of Leadership Development & Organizational Change, July 7, 2016. Retrieved from https://knowledge.insead.edu/blog/insead-blog/managing-thrill-seekers-4793
Marquardt, M. J. (1996). Building the Learning Organization: A Systems Approach to Quantum Improvement and Global Success. McGraw-Hill Companies.
Mussel, P. (2013). Introducing the construct curiosity for predicting job performance. Journal of Organizational Behavior, 34(4), 453-472.
Nicolaou, N., Shane, S., Cherkas, L., & Spector, T. D. (2008). The influence of sensation seeking in the heritability of entrepreneurship. Strategic Entrepreneurship Journal, 2(1), 7-21.
Noe, R. A., & Kodwani, A. D. (2018). Employee Training and Development, 7e. McGraw-Hill Education.
Noe, R. A., Greenberger, D. B., & Wang, S. (2002). Mentoring: What we know and where we might go. In Research in Personnel and Human Resources Management. Emerald Group Publishing Limited.
Oldham, G. R., & Fried, Y. (2016). Job design research and theory: Past, present and future. Organizational Behavior and Human Decision Processes, 136, 20-35.
Pluck, G., & Johnson, H. L. (2011). Stimulating curiosity to enhance learning. GESJ: Education Sciences and Psychology, 2.
Quick, J. C., Joplin, J. R., Nelson, D. L., Mangelsdorff, A. D., & Fiedler, E. (1996). Self-reliance and military service training outcomes. Military Psychology, 8(4), 279-293.
Randel, J. M., Main, R. E., Seymour, G. E., & Morris, B. A. (1992). Relation of study factors to performance in Navy technical schools. Military Psychology, 4(2), 75-86.
Ree, M. J., & Earles, J. A. (1991). Predicting training success: Not much more than g. Personnel Psychology, 44(2), 321-332.
Reio Jr, T. G., Petrosko, J. M., Wiswell, A. K., & Thongsukmag, J. (2006). The measurement and conceptualization of curiosity. The Journal of Genetic Psychology, 167(2), 117-135.
Rosso, B. D., Dekas, K. H., & Wrzesniewski, A. (2010). On the meaning of work: A theoretical integration and review. Research in Organizational Behavior, 30, 91-127.
Rouiller, J. Z., & Goldstein, I. L. (1993). The relationship between organizational transfer climate and positive transfer of training. Human Resource Development Quarterly, 4(4), 377-390.
Salas, E., & Cannon-Bowers, J. A. (2001). The science of training: A decade of progress. Annual Review of Psychology, 52(1), 471-499.
Shoemaker, S. E., Thomas, C., Roberts, T., & Boltz, R. (2016). Building a mentorship-based research program focused on individual interests, curiosity, and professional skills at the North Carolina school of science and mathematics. Gifted Child Today, 39(4), 191-204.
Snow, R. E., & Lohman, D. F. (1984). Toward a theory of cognitive aptitude for learning from instruction. Journal of Educational Psychology, 76(3), 347.
Snow, R. E., & Yallow, E. (1982). Education and intelligence. In R. J. Sternberg (Ed.), Handbook of human intelligence (pp. 493–585). New York: Cambridge University Press.
Tansky, J. W., & Cohen, D. J. (2001). The relationship between organizational support, employee development, and organizational commitment: An empirical study. Human Resource Development Quarterly, 12(3), 285-300.
Taylor, F. W. (1919). The Principles of Scientific Management. Harper & brothers.
Terborg, J. R. (1981). Interactional psychology and research on human behavior in organizations. Academy of Management Review, 6(4), 569-576.
Thomas, K. W., & Velthouse, B. A. (1990). Cognitive elements of empowerment: An interpretive” model of intrinsic task motivation. Academy of Management Review, 15(4), 666-681.
Tieben, R., Bekker, T., & Schouten, B. (2011). Curiosity and interaction: Making people curious through interactive systems. In Proceedings of HCI 2011 the 25th BCS Conference on Human Computer Interaction 25 (pp. 361-370).
Tomer, A., & Pugesek, B. H. (2003). Guidelines for the implementation and publication of structural equation models. Structural Equation Modeling: Applications in Ecological and Evolutionary Biology. Cambridge University Press, Cambridge, UK, 125-140.
Turner, A. N., & Lawrence, P. R. (1965). Industrial Jobs and the Worker: An Investigation of Response to Task Attributes. Boston, Harvard University.
Ursachi, G., Horodnic, I. A., & Zait, A. (2015). How reliable are measurement scales? External factors with indirect influence on reliability estimators. Procedia Economics and Finance, 20, 679-686.
Von Stumm, S., & Ackerman, P. L. (2013). Investment and intellect: A review and meta-analysis. Psychological Bulletin, 139(4), 841.
Warr, P., & Bunce, D. (1995). Trainee characteristics and the outcomes of open learning. Personnel Psychology, 48(2), 347-375.
Watkins, K. E., & Marsick, V. J. (1993). Sculpting the Learning Organization: Lessons in the Art and Science of Systemic Change. Jossey-Bass Inc., 350 Sansome Street, San Francisco, CA 94104-1310.
Zhang, X., & Bartol, K. M. (2010). Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of Management Journal, 53(1), 107-128.
Zohar Dayan Co-Founder & CEO of Wibbitz May 6, 2016, 3 Ways to Foster Curiosity in Your Company (and Why You Should Care). Retrieved from https://www.entrepreneur.com/article/272798

指導教授

王群孝

審核日期

2021-6-23

推文