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姓名 賴宇泰(Yu-Tai Lai)  查詢紙本館藏   畢業系所 資訊管理學系在職專班
論文名稱 結合敏捷發展於委外軟體開發中有關知識移轉之研究
(Knowledge Transfer in Software Outsourcing Development with Agile Methodology)
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摘要(中) 在競爭日益激烈的商業環境中,企業常將委外視為一種戰略工具,傳統軟體開發委外的知識移轉大多僅限於包裝後的產品知識,夥伴式合作解決了傳統合作方式在專案驗收交付最終成果後,客戶因缺乏上述開發知識而無後續維運能力的缺憾。因此,本研究探討如何形成產品識的知識,並運用敏捷開發來讓委外開發廠商與需求客戶端進行有效的知識移轉,使整個開發過程更加有效率,透過具有合作夥伴關係的軟體開發委外個案分析,探討敏捷導向軟體開發團隊間影響知識移轉的要素,以及如何建立一個針對軟體開發委外合作夥伴關係下的知識移轉歷程模式,提供企業面臨高度隱性知識移轉過程中常遭遇阻礙的解決方式參考。
摘要(英) As in the competitive market, companies usually consider the outsourcing as a business strategy. Software outsourcing was typically focusing on the technical transferred as a product knowledge package. While customer will be end of incapability to do further development by themselves. In this research, it will discuss how to generate the product knowledge and apply agile software development to transfer it. The software development process between suppliers and clients will be more efficiency with this methodology.
The research will analysis software outsourcing development with partnership as the case study to discuss and show the significant factors approaching to agile-oriented development. By the model of knowledge transferring process in this research, it will solve the known issues in tacit knowledge transferring and also keep the transferring process in highly confidentiality.
關鍵字(中) ★ 軟體開發委外合作夥伴關係
★ 知識移轉
★ 敏捷開發
★ SECI
★ Scrum
關鍵字(英) ★ Software Outsourcing Partnership
★ Knowledge Transfer
★ Agile Development
★ SECI
★ Scrum
論文目次 第一章 緒論 1
1.1 研究背景 1
1.2 研究動機 2
1.3 研究目的 3
1.4 研究範圍 4
1.5 研究架構 4
第二章 文獻探討 6
2.1 軟體開發委外 6
2.2 知識移轉 7
2.3 敏捷軟體開發 15
第三章 研究方法 22
3.1研究方法 22
3.2資料蒐集方法 25
第四章 個案分析 27
4.1個案介紹 27
4.2個案背景 28
4.3 Scrum活動與SECI知識移轉模式 37
4.4 敏捷式知識移轉歷程模式 43
第五章 研究討論 47
5.1關鍵績效指標 47
5.2訪談與分析 51
5.3研究限制 56
第六章 結論與建議 57
參考文獻 58
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指導教授 陳仲儼(Chung-Yang Chen) 審核日期 2021-7-6
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