運用限制理論探討結合瀑布式與敏捷發展的軟體開發—以電商系統為例

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姓名

王湘盈(HSIANG-YING WANG) 查詢紙本館藏

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資訊管理學系在職專班

論文名稱

運用限制理論探討結合瀑布式與敏捷發展的軟體開發—以電商系統為例
(Applying Theory of Constraints to the Combined Waterfall and Agile Software Development: A Case Study of E-commerce System Development)

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至系統瀏覽論文 (2026-7-1以後開放)

摘要(中)

提供軟體服務的企業為掌握商機，皆在尋求更具適應性和促使專案成功率提高的開發模式。隨著敏捷開發逐漸成為主流，許多文獻發覺傳統瀑布式軟體開發模式仍被大多數企業所採用，同時也發現結合敏捷開發與瀑布式軟體開發模式的混合式軟體開發模式也成為普遍的現況。雖然混合式軟體開發模式可發揮這兩種開發模式的優勢，但仍有其待克服的問題，如：跨開發團隊之間缺乏溝通與合作等情況發生。本研究將以電商產業的資訊部門為例，探索混合式軟體開發模式在實務上發生的問題，並運用限制理論(Theory of Constraints)其邏輯性思維程序(Thinking Process)分析問題間的關聯與問題發生的核心原因，提出可執行的改善行動方案，打破限制並系統性地建構部門間合作的共識。透過研究過程，個案組織得以將限制理論的精神作為後續流程改善的方式，並持續發展混合式軟體開發模式的新協作方式。

摘要(英)

In order to recognize and seize business opportunities, enterprises providing software services are seeking software development models with better adaptation, which can lead to higher success rate in projects. As the Agile methodology has become the mainstream, a substantial literature indicates that the traditional waterfall methodology is still widely adopted by most businesses; meanwhile, the hybrid software development, the combination of the agile methodology and waterfall methodology, is also becoming the norm. Despite the combined advantages of the hybrid software development, there are certain challenges needed to be overcome, such as lack of communication and cooperation between and across development teams. With this context, the purpose of this paper is to explore the practical problems occurred during the process of the hybrid software development, employing the Department of Information Technology in the e-commerce industry as an example. By applying the Thinking Process of the Theory of Constraints and analyzing the association of problems and the main cause logically, the aim is to come up with the feasible plans and hence break the barriers, systematically building the collaboration between departments. Through the process of the research, the case study is able to make good use of the spirit of the Theory of Constraints itself in improving the follow-up process and expand the new collaboration of the hybrid software development.

關鍵字(中)

★ 瀑布式軟體開發
★ 敏捷開發
★ Scrum
★ 限制理論
★ 混合式軟體開發

關鍵字(英)

★ Waterfall methodology
★ Agile methodology
★ Scrum
★ TOC
★ hybrid software development approaches

論文目次

目錄
摘要 i
Abstract ii
目錄 v
圖目錄 vii
表目錄 ix
一、緒論 1
1-1 研究背景 1
1-2 研究動機與問題 2
1-3 研究目的 2
1-4 研究範圍 3
1-5 研究架構 3
二、文獻探討 5
2-1 瀑布式與敏捷軟體開發 5
2-2 混合式軟體開發 9
2-3 限制理論 10
三、研究方法 18
3-1研究問題的定義與範圍 18
3-2 研究方法 18
3-3 研究架構 21
四、個案分析 23
4-1 個案介紹 23
4-2 個案背景 23
4-3 引用限制理論的改善過程 30
五、研究結果 50
5-1 關鍵績效指標 53
5-2 訪談分析 54
5-3 研究效度分析 57
5-4 研究限制與未來發展方向 58
六、結論與未來展望 59
參考文獻 60

參考文獻

參考文獻
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指導教授

陳仲儼

審核日期

2021-7-13

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